Persona Outage History
Uptime record, past incidents, and downtime history for Persona.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 66.7% | 9 | 3 |
| June 2026 | 76.7% | 30 | 7 |
| May 2026 | 100% | 31 | 0 |
| April 2026 | 95.2% | 21 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Missing verification images on Dashboard
Started: Jul 1, 2:19 PM
monitoring
The issue impacting Verification images on the Dashboard has been fixed.
Jul 1, 2:41 PM
identified
We've identified an issue on the Dashboard impacting Verification images, causing them to load intermittently.
Jul 1, 2:19 PM
June 2026
Case Status - Not Updating
Started: Jun 22, 7:12 PM
monitoring
Case status can now be updated after the fix was implemented. We are currently monitoring to confirm full resolution.
Jun 22, 7:34 PM
identified
The root cause of the issue has been identified and we rolled out a fix at 19:20 UTC.
Jun 22, 7:30 PM
investigating
We're investigating an issue that is causing users to not able to update case status in the Persona platform. Issue is limited to cases that are assigned to case queues.
Jun 22, 7:12 PM
Errors with AAMVA verifications
Started: Jun 18, 3:48 PM
investigating
We are continuing to investigate the ongoing AAMVA service outage. AAMVA verifications remain unavailable at this time. Our team is actively working to restore service and is in contact with AAMVA. We will provide another update in 30 minutes or sooner if the situation changes.
Jun 18, 4:38 PM
investigating
Persona is currently investigating erroring AAMVA verifications. We are working directly with AAMVA to identify the root cause and will provide updates as we learn more.
Jun 18, 3:48 PM
Elevated workflow run errors
Started: Jun 16, 7:45 AM
investigating
We are investigating elevated workflow run failures in US Legacy. Our team is actively investigating the issue. We'll post an update soon.
Jun 16, 7:45 AM
Increased latency for verifications
Started: Jun 10, 4:27 AM
identified
We're currently monitoring elevated response times affecting government ID and selfie verifications in the US region. The delays are linked to a degradation in our cloud storage provider (Google Cloud Storage). We are monitoring GCS's status and will update as soon as we have more information.
Jun 10, 6:06 AM
investigating
We're currently investigating elevated response times in the US region, impacting government ID and selfie verifications. We'll post an update soon.
Jun 10, 4:27 AM
April 2026
Elevated External API Errors
Started: Apr 21, 10:14 PM
monitoring
Apr 21, 11:10 PM
investigating
Apr 21, 10:14 PM
March 2026
Degraded Performance for Verifications
Started: Mar 26, 11:38 PM
monitoring
Mar 26, 11:54 PM
investigating
Mar 26, 11:38 PM
Increased latency
Started: Mar 19, 10:11 PM
monitoring
Mar 19, 10:50 PM
investigating
Mar 19, 10:11 PM