Current answer
Persona experienced a partial incident: Increase in latency and timeouts. Resolved on Sep 1, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
API
Cases
Dashboard
Graph
Inquiries & Collections
Reports
Verifications
Webhooks
Workflows
Incident Timeline
Resolved
We have confirmed that as of of Sep 1, 2026, 9:40 AM PDT (Sep 1, 2026, 4:40 PM UTC), performance across all products have been restored.
Sep 1, 2026 at 5:17 PM UTC
Monitoring
As of Sep 1, 2026, 9:40 AM PDT (Sep 1, 2026, 4:40 PM UTC), Dashboard access has been restored. We are still monitoring the recovery of other products.
Sep 1, 2026 at 5:01 PM UTC
Investigating
As of Sep 1, 2026, 9:30 AM PDT (Sep 1, 2026, 4:30 PM UTC), Dashboard access is returning. We are still monitoring the recovery of other products.
Sep 1, 2026 at 4:46 PM UTC
Investigating
Google Cloud has confirmed an active incident affecting networking in its us-central1 region, causing latency across all products. Users may have trouble accessing the dashboard and see increased latency in verifications processing.
Sep 1, 2026 at 4:19 PM UTC
Investigating
We're investigating an increase in latency and timeouts as of Sep 1, 2026, 3:30 PM UTC, affecting all products and dashboard access. We will follow up shortly with an update.
Sep 1, 2026 at 4:03 PM UTC
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