Current answer
Persona experienced a partial incident: Document Verifications Failing. Resolved on Oct 6, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow Persona for future changes.
Provider notice timeline
Affected Components
Verifications
Incident Timeline
Resolved
This incident has been resolved.
Between 7:00PM and 8:47PM UTC (12:00–1:47 PM PDT), some DocAI verifications may have failed to process or returned unexpected results.
Verifications have been processing normally since 8:47PM UTC.
We apologize for the disruption and thank you for your patience.
Between 7:00PM and 8:47PM UTC (12:00–1:47 PM PDT), some DocAI verifications may have failed to process or returned unexpected results.
Verifications have been processing normally since 8:47PM UTC.
We apologize for the disruption and thank you for your patience.
Oct 6, 2026 at 9:16 PM UTC
Investigating
We're investigating an increase in Document Verification failures as of 7:00 PM UTC. We'll follow up with an update shortly.
Oct 6, 2026 at 8:51 PM UTC
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