Current answer
Persona experienced a minor incident: Incorrect IP Risk Detection Metadata. Resolved on Oct 14, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
Inquiries & Collections
Incident Timeline
Resolved
An issue with how IP risk detection metadata was populated caused certain inquiries to be incorrectly flagged as risky. EU traffic was affected from about October 14th 19:50 to 22:20 UTC, and US traffic from about October 14th 21:30 to 22:25 UTC. The issue has been resolved, and IP risk detection has been working normally since 22:25 UTC.
Oct 15, 2026 at 12:37 AM UTC
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