Downtime Cost Calculator
Estimate outage cost using your revenue, staffing, and recovery assumptions.
The result is a planning estimate. Replace every default with a number that reflects your organization.
min
1 hour 0 minutes
Total Estimated Cost
$0
$0
Revenue Lost
$0
Productivity Lost
$0
Per-Minute Cost
If this happened once per month, annual impact: $0
Revenue Loss
Productivity Loss
About this estimate
There is no useful universal cost-per-minute figure. The effect of an outage depends on which service failed, when it failed, how customers behave, and which employees are blocked. This calculator uses only the assumptions entered above.
Inputs that affect the result
- Revenue loss: Direct loss of sales, transactions, and billable activity during the outage window
- Productivity impact: Employees unable to work or forced into manual workarounds
- Customer trust: Harder to quantify but often the most expensive long-term cost, including churn and brand damage
- SLA penalties: Contractual credits or refunds owed to customers when uptime commitments are breached
- Recovery costs: Engineering overtime, incident response, post-mortem efforts, and infrastructure remediation
This estimate is most useful when paired with a response plan. ServiceAlert.ai follows 2317+ cloud services and can route status alerts to the people responsible for evaluating customer impact.