How do I calculate the cost of downtime?

Enter your annual revenue, number of employees, and average hourly wage in the Downtime Cost Calculator. It estimates revenue loss per hour, employee productivity cost, and total impact based on industry benchmarks.

What is the average cost of IT downtime?

The average cost varies widely by company size and industry. Small businesses may lose hundreds per hour while enterprises can lose over $100,000 per hour. Use our calculator for an estimate based on your specific metrics.

Is this downtime calculator free?

Yes, the ServiceAlert.ai Downtime Cost Calculator is completely free with no signup required.

Downtime Cost Calculator

Estimate the financial impact of service outages on your business, including revenue loss and productivity costs.

Annual Revenue ($)

Number of Employees

Avg. Hourly Cost per Employee ($)

Industry

Outage Duration

min

1 hour 0 minutes

Outage Type

Full Outage (100%) Partial Outage (50%)

Total Estimated Cost

Revenue Lost

Productivity Lost

Per-Minute Cost

If this happened once per month, annual impact: $0

Revenue Loss Productivity Loss

Understanding the True Cost of Downtime

According to Gartner, the average cost of IT downtime is approximately $5,600 per minute for enterprise organizations. However, the actual cost varies dramatically depending on your industry, company size, and the nature of the outage. For some high-frequency trading platforms or large e-commerce sites, downtime costs can exceed $100,000 per minute. This calculator helps you estimate the financial impact specific to your business.

What Factors Affect Downtime Costs?

Revenue loss — Direct loss of sales, transactions, and billable activity during the outage window
Productivity impact — Employees unable to work or forced into manual workarounds
Customer trust — Harder to quantify but often the most expensive long-term cost, including churn and brand damage
SLA penalties — Contractual credits or refunds owed to customers when uptime commitments are breached
Recovery costs — Engineering overtime, incident response, post-mortem efforts, and infrastructure remediation

The best defense against downtime costs is early detection. ServiceAlert.ai monitors 695+ cloud services and sends instant alerts the moment an outage is detected, helping you respond faster and minimize impact.