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Increase in failed Government ID verifications

Partial Impact Monitoring Ongoing per provider Notice published: September 30, 2026
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Current answer

Persona experienced a partial incident: Increase in failed Government ID verifications. The provider currently marks this incident Monitoring.

Official Persona status page Current Persona status Provider update:

The notice publication date does not establish the outage start.

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Provider notice timeline

Investigating Monitoring
Affected Components
Verifications

Incident Timeline

Monitoring
We’re seeing signs of recovery as of 10:20 PM UTC. We're continuing to monitor.
Sep 30, 2026 at 10:26 PM UTC
Investigating
We're investigating an increase in Government ID verification failures starting at 9:58 PM UTC.
Sep 30, 2026 at 10:14 PM UTC
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