Media resources
Background information and links for journalists, analysts, and researchers writing about ServiceAlert or citing our reliability reports.
For questions, interviews, or corrections, email support@servicealert.ai.
About ServiceAlert
ServiceAlert helps teams keep track of the online services they rely on. It monitors third-party status pages alongside a team’s own websites, APIs, DNS, and certificate-expiry checks. Incidents and customer-facing status updates are managed from the same dashboard.
Quick facts
- Public service catalog
- 2,300+ cloud and SaaS services. This count is rounded down to the nearest hundred.
- Reliability reports
- Published monthly after the reporting month has ended.
- Research basis
- Normalized provider-status observations. Public reports contain selected aggregate findings.
Research and citations
Our latest completed report covers July 2026. Read the report or browse the links below for additional context.
- State of SaaS ReliabilityThe current monthly overview and its limitations.
- Report archivePrevious monthly reports with stable links.
- MethodologyHow public findings are calculated and what they do not measure.
- Incident historyPublic incident records and source links.
When citing a figure, link to the individual report and keep its measurement label intact. An issue-free-day rate is not the same as contractual or duration-based uptime.
Data availability
Public reports contain selected, rounded summary findings. We do not provide bulk observation history, a complete source inventory, internal thresholds, or event-level exports.
If you need to check a specific published figure, send the report link and your question to support@servicealert.ai.
Logos
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