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Cloud Service Reliability Report

February 2026

Generated 31 March 2026 from ServiceAlert's provider-status observations.

Results measure reported issue frequency, not duration-based, component-weighted, contractual, or user-journey uptime. Collection timing and normalization rules are not published. Read the methodology or request a correction at support@servicealert.ai.

85.01%
Avg. Issue-Free Days
714
Services Tracked
412
Had Issues
2035
Total Issue-Days

February 2026 was a challenging month for cloud reliability. Average issue-free-day rate across 714 monitored services was 85.01%, down 2.49% from January.

Key Findings

  • Average uptime across 714 services was 85.01%, down 2.49% from January
  • Payments & Fintech had the most issues with 58 total incident-days
  • 302 services maintained 100% uptime (Platinum tier)
  • 412 services (57.7%) experienced at least one issue during February

Issue-Free-Day Distribution

302
412
100% issue-free days: 302 (42.3%)
99.9%+ issue-free days: 0 (0%)
99%+ issue-free days: 0 (0%)
Below 99% issue-free days: 412 (57.7%)

Category Breakdown

Category Services Avg Issue-Free Days Issue Days Worst Performer
Payments & Fintech 11 72.04% 58 Coinbase
HR & Workforce 13 81.26% 54 Greenhouse
Cloud Platforms 10 77.75% 52 Scaleway
CDN & Edge 5 66.94% 44 Cloudflare
Data Integration & ETL 8 62.82% 44 Airbyte
Marketing & Email 17 89.45% 42 SendGrid
CRM & Sales 15 88.52% 36 Seismic
CI/CD & Build 3 55.23% 35 CircleCI
Project Management 12 88.03% 35 Monday.com
Hosting & PaaS 7 80.03% 33 Fly.io
Shipping & Logistics 7 68.25% 33 ShipBob
Password Managers 3 57.71% 32 1Password
Identity & Access Management 7 82.64% 32 Duo Security
AI API & Infrastructure 9 84.69% 32 Weights & Biases
Banking & Finance 16 89.43% 28 Coinbase
Testing & QA 4 70.06% 27 BrowserStack
AI Assistants 7 79.67% 24 ChatGPT
E-Commerce Platforms 4 62.5% 23 Lightspeed
Observability & Monitoring 5 81.65% 22 Grafana Cloud
Video Conferencing 4 81.76% 20 Zoom
Code Security & SAST 4 80.11% 18 Snyk
Gaming Platforms 10 89.61% 18 Nexus Mods
Endpoint Security & EDR 7 88.17% 17 ESET
Productivity & Knowledge 7 90.77% 17 Coda
Source Control & Code Hosting 4 83.83% 16 GitHub
Data Infrastructure 5 85.3% 16 MongoDB Atlas
Developer Infrastructure 6 92.34% 12 HashiCorp
Device Management 2 72.5% 11 Jamf
Customer Support 7 91.47% 11 LiveChat
Design Tools 6 83.33% 11 Sketch
AI Audio & Media 4 88.98% 9 ElevenLabs
Website Builders 3 86.96% 9 Webflow
Airlines & Travel 10 82% 9 American Airlines
Product Analytics 4 91.21% 7 Amplitude
Course & Creator Platforms 4 86.36% 6 Teachable
Telecom & Internet 12 93.86% 6 Spectrum
Social Media 11 98.2% 5 Bluesky
Retail & Shopping 9 88.89% 5 Best Buy
Team Messaging 4 97.26% 3 Microsoft 365 Business
Video Streaming 12 98.92% 3 YouTube
Shooter & Battle Royale Games 7 91.43% 3 Fortnite
Government Services 4 85% 3 Social Security (SSA)
Insurance 6 90% 3 State Farm
Whiteboard & Diagramming 2 96.43% 2 Miro
Messaging Apps 3 98.48% 1 Signal
Online Learning 4 98.69% 1 Duolingo
Music Streaming 5 99.29% 1 Spotify
Live TV Streaming 4 100% 0 YouTube TV
Online & Multiplayer Games 4 100% 0 Dota 2
Sports Video Games 3 100% 0 EA FC
Sports Media 2 100% 0 NFL
Food & Delivery 4 100% 0 DoorDash
Dating Apps 3 100% 0 Hinge

Biggest Incidents

Issues displaying system metrics
critical Feb 25
[CONECTOR OPEN FINANCE] Stone (PF e PJ) - Instável - Transações não sendo retornadas
critical Feb 19
Bitly Posts Failing Due to SSL Certificate Issue
major Feb 23
[API Gateway] - [pl-waw] Region disconnected from api.scaleway.com
major Feb 27
F5 Distributed Cloud - Service Degradation - XC Console down - INC-20260227-441
major Feb 27

Most Affected Services

Service Issue-Free Days Issue Days Breakdown
Palo Alto Prisma (SASE) 0% 5 5d degraded
Atlassian Statuspage 0% 14 6d degraded 8d major
Claude 23.08% 20 15d degraded 5d major
Jira 35% 13 10d degraded 3d major
Trello 93.33% 1 1d degraded
Tray.io 95% 1 1d maint
Redis 95.45% 1 1d major

Most Consistently Clear Services

Service Issue-Free Days Days Tracked
Microsoft 365 100% 2
Bitbucket 100% 20
Loom 100% 15
Opsgenie 100% 14
Clockwise 100% 19
Abstract 100% 11
Redis 95.45% 22
Tray.io 95% 20
Trello 93.33% 15
Jira 35% 20

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About the monthly report

Each report summarizes provider-status observations for the selected month, including issue-free-day rates, reported incidents, and category comparisons.

Use these signals alongside your own synthetic and real-user monitoring. Browse individual service pages, review our limitations, or view current incidents.