Cloud Service Reliability Report
January 2026
88.89%
Avg. Uptime
63
Services Tracked
7
Had Issues
7
Total Issue-Days
January 2026 was a challenging month for cloud reliability. Average uptime across 63 monitored services was 88.89%.
Key Findings
- Average uptime across 63 services was 88.89%
- Cloud Infrastructure had the most issues with 3 total incident-days
- 56 services maintained 100% uptime (Platinum tier)
- 7 services (11.1%) experienced at least one issue during January
Uptime Distribution
Platinum (100%): 56 (88.9%)
Gold (99.9%+): 0 (0%)
Silver (99%+): 0 (0%)
Bronze (<99%): 7 (11.1%)
Category Breakdown
| Category | Services | Avg Uptime | Issue Days | Worst Performer |
|---|---|---|---|---|
| Cloud Infrastructure | 6 | 50% | 3 | Azure |
| Communication & Collaboration | 7 | 85.71% | 1 | Zoom |
| Security & Identity | 7 | 85.71% | 1 | 1Password |
| Streaming | 2 | 50% | 1 | Spotify |
| Developer Tools | 7 | 100% | 0 | GitHub |
| AI & Machine Learning | 1 | 100% | 0 | OpenAI |
| CRM & Sales | 2 | 100% | 0 | Salesforce |
| Payments & Fintech | 1 | 100% | 0 | Stripe |
| Marketing & Email | 1 | 100% | 0 | SendGrid |
| Design & Creative | 4 | 100% | 0 | Figma |
| E-Commerce | 1 | 100% | 0 | Shopify |
| Project Management | 6 | 100% | 0 | Atlassian (Confluence) |
| Gaming & Entertainment | 3 | 100% | 0 | Discord |
| Social Media | 3 | 100% | 0 |
Most Affected Services
| Service | Uptime | Issue Days | Breakdown |
|---|---|---|---|
| Microsoft 365 | 0% | 1 | |
| Palo Alto Prisma (SASE) | 0% | 1 | |
| Proofpoint | 0% | 1 |
Most Reliable Services
| Service | Uptime | Days Tracked |
|---|---|---|
| Jira | 100% | 1 |
| Bitbucket | 100% | 1 |
| Microsoft 365 | 0% | 1 |
| Palo Alto Prisma (SASE) | 0% | 1 |
| Proofpoint | 0% | 1 |
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