Cloud Service Reliability Report

March 2026

87.42%
Avg. Uptime
2328
Services Tracked
855
Had Issues
4317
Total Issue-Days

March 2026 was a challenging month for cloud reliability. Average uptime across 2328 monitored services was 87.42%, up 2.41% from February.

Key Findings

  • Average uptime across 2328 services was 87.42%, up 2.41% from February
  • Data Infrastructure had the most issues with 101 total incident-days
  • 1473 services maintained 100% uptime (Platinum tier)
  • 855 services (36.7%) experienced at least one issue during March

Uptime Distribution

1473
855
Platinum (100%): 1473 (63.3%)
Gold (99.9%+): 0 (0%)
Silver (99%+): 0 (0%)
Bronze (<99%): 855 (36.7%)

Category Breakdown

Category Services Avg Uptime Issue Days Worst Performer
Data Infrastructure 21 83.13% 101 Snowflake
Identity & Access Management 16 80.27% 94 FusionAuth
Payments & Fintech 30 89.84% 89 Coinbase
Data Integration & ETL 13 79.38% 82 Informatica
Cloud Platforms 10 74.19% 80 Scaleway
Project Management 12 79.3% 77 Smartsheet
HR & Workforce 18 86.52% 73 Greenhouse
Hosting & PaaS 12 80.32% 71 Vercel
CDN & Edge 16 85.63% 68 Cloudflare
Developer Infrastructure 66 95.98% 58 npm
CI/CD & Build 7 74.35% 54 CircleCI
Observability & Monitoring 12 86.09% 49 Grafana Cloud
Code Security & SAST 4 62.9% 46 Snyk
Marketing & Email 31 94.96% 44 SendGrid
CRM & Sales 19 92.85% 41 Salesloft
Endpoint Security & EDR 7 82.95% 37 KnowBe4
Shipping & Logistics 8 85.08% 37 Shippo
Testing & QA 8 85.89% 35 Codecov
AI API & Infrastructure 19 94.38% 32 OpenAI
Productivity & Knowledge 18 93.97% 32 Coda
E-Commerce Platforms 16 93.22% 32 Lightspeed
Design Tools 14 92.43% 29 Sketch
Source Control & Code Hosting 4 77.42% 28 GitHub
Video Conferencing 4 77.42% 28 Zoom
AI Assistants 7 88.02% 26 OpenAI
Banking & Finance 16 95.16% 24 Coinbase
Gaming Platforms 13 94.52% 21 Epic Games
Website Builders 11 93.78% 19 Webflow
Customer Support 15 95.77% 18 Help Scout
AI Audio & Media 4 87.1% 16 ElevenLabs
Product Analytics 6 92.72% 13 Amplitude
Password Managers 3 87.1% 12 1Password
Course & Creator Platforms 4 91.13% 11 Teachable
Security & Compliance 14 96.07% 11 Tessian
Scheduling & Calendar 10 95% 10 Motion
Online Learning 4 92.74% 9 Udemy
Team Messaging 4 93.55% 8 Discord
Device Management 2 91.94% 5 Jamf
Government Services 7 96.43% 5 Granicus
Whiteboard & Diagramming 2 93.55% 4 Miro
Education & EdTech 11 98.18% 4 Blackbaud
Healthcare & Medical 6 97.5% 3 Doxy.me
Social Media 11 99.41% 2 LinkedIn
Airlines & Travel 10 99.36% 2 Airbnb
Travel & Hospitality Tech 3 96.67% 2 Guesty
Food & Delivery 4 99.19% 1 DoorDash
Legal Tech 3 98.33% 1 Filevine
IoT & Connected Devices 3 98.33% 1 Blues Wireless
Messaging Apps 3 100% 0 WhatsApp
Video Streaming 12 100% 0 Twitch
Live TV Streaming 4 100% 0 YouTube TV
Music Streaming 5 100% 0 Spotify
Shooter & Battle Royale Games 7 100% 0 Apex Legends
Online & Multiplayer Games 4 100% 0 Dota 2
Sports Video Games 3 100% 0 EA FC
Sports Media 2 100% 0 NFL
Telecom & Internet 12 100% 0 AT&T
Retail & Shopping 9 100% 0 eBay
Insurance 6 100% 0 Allstate
Dating Apps 3 100% 0 Hinge

Biggest Incidents

Full outage on AWS me-central-1 region
critical Mar 1
Outage in Bahrain region
critical Mar 2
UAE Infinity Portal Outage
critical Mar 2
Smart-1 Cloud is not available in UAE region
critical Mar 2
Major Outage of United Arab Emirates region
critical Mar 2

Most Affected Services

Service Uptime Issue Days Breakdown
Cloudflare 0% 31
Tenable 0% 31
Twilio 0% 31
Rapid7 0% 31
Snowflake 0% 31
Grafana Cloud 0% 31
Greenhouse 0% 31
Sprinklr 0% 31
Genesys Cloud 0% 31
Check Point 0% 31

Most Reliable Services

Service Uptime Days Tracked
Citrix Cloud 100% 31
CrowdStrike 100% 31
Okta 100% 31
PagerDuty 100% 31
Red Canary 100% 31
Slack 100% 31
Webex 100% 31
Fastly 100% 31
Google Cloud (GCP) 100% 31
Salesforce 100% 31

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Monthly Cloud Service Reliability Reports

ServiceAlert.ai publishes monthly reliability reports covering 2336+ cloud services. Each report includes uptime percentages, incident counts, and breakdowns by severity. Use these reports to evaluate vendor reliability and make informed infrastructure decisions.

Want more detailed analysis? Browse individual service pages for 90-day uptime graphs and incident history. Or view current incidents happening right now.