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Cloud Service Reliability Report

March 2026

Generated 30 April 2026 from ServiceAlert's provider-status observations.

Results measure reported issue frequency, not duration-based, component-weighted, contractual, or user-journey uptime. Collection timing and normalization rules are not published. Read the methodology or request a correction at support@servicealert.ai.

87.68%
Avg. Issue-Free Days
2313
Services Tracked
844
Had Issues
4267
Total Issue-Days

March 2026 was a challenging month for cloud reliability. Average issue-free-day rate across 2313 monitored services was 87.68%, up 2.73% from February.

Key Findings

  • Average uptime across 2313 services was 87.68%, up 2.73% from February
  • Data Infrastructure had the most issues with 101 total incident-days
  • 1469 services maintained 100% uptime (Platinum tier)
  • 844 services (36.5%) experienced at least one issue during March

Issue-Free-Day Distribution

1469
844
100% issue-free days: 1469 (63.5%)
99.9%+ issue-free days: 0 (0%)
99%+ issue-free days: 0 (0%)
Below 99% issue-free days: 844 (36.5%)

Category Breakdown

Category Services Avg Issue-Free Days Issue Days Worst Performer
Data Infrastructure 21 83.13% 101 Snowflake
Identity & Access Management 16 80.27% 94 FusionAuth
Payments & Fintech 30 89.84% 89 Coinbase
Data Integration & ETL 13 79.38% 82 Informatica
Cloud Platforms 10 74.19% 80 Scaleway
Project Management 12 79.3% 77 Smartsheet
HR & Workforce 18 86.52% 73 Greenhouse
Hosting & PaaS 12 80.32% 71 Vercel
CDN & Edge 16 85.63% 68 Cloudflare
Developer Infrastructure 66 95.98% 58 npm
CI/CD & Build 7 74.35% 54 CircleCI
Observability & Monitoring 12 86.09% 49 Grafana Cloud
Code Security & SAST 4 62.9% 46 Snyk
Marketing & Email 31 94.96% 44 SendGrid
CRM & Sales 19 92.85% 41 Salesloft
Endpoint Security & EDR 7 82.95% 37 KnowBe4
Shipping & Logistics 8 85.08% 37 Shippo
Testing & QA 8 85.89% 35 Codecov
AI API & Infrastructure 19 94.38% 32 OpenAI
Productivity & Knowledge 18 93.97% 32 Coda
E-Commerce Platforms 16 93.22% 32 Lightspeed
Source Control & Code Hosting 4 77.42% 28 GitHub
Video Conferencing 4 77.42% 28 Zoom
AI Assistants 7 88.02% 26 OpenAI
Banking & Finance 16 95.16% 24 Coinbase
Design Tools 13 93.59% 22 Sketch
Gaming Platforms 13 94.52% 21 Epic Games
Website Builders 11 93.78% 19 Webflow
Customer Support 15 95.77% 18 Help Scout
AI Audio & Media 4 87.1% 16 ElevenLabs
Product Analytics 6 92.72% 13 Amplitude
Password Managers 3 87.1% 12 1Password
Course & Creator Platforms 4 91.13% 11 Teachable
Security & Compliance 14 96.07% 11 Tessian
Scheduling & Calendar 10 95% 10 Motion
Online Learning 4 92.74% 9 Udemy
Team Messaging 4 93.55% 8 Discord
Device Management 2 91.94% 5 Jamf
Government Services 7 96.43% 5 Granicus
Whiteboard & Diagramming 2 93.55% 4 Miro
Education & EdTech 11 98.18% 4 Blackbaud
Healthcare & Medical 6 97.5% 3 Doxy.me
Social Media 11 99.41% 2 LinkedIn
Airlines & Travel 10 99.36% 2 Airbnb
Travel & Hospitality Tech 3 96.67% 2 Guesty
Food & Delivery 4 99.19% 1 DoorDash
Legal Tech 3 98.33% 1 Filevine
IoT & Connected Devices 3 98.33% 1 Blues Wireless
Messaging Apps 3 100% 0 WhatsApp
Video Streaming 12 100% 0 Twitch
Live TV Streaming 4 100% 0 YouTube TV
Music Streaming 5 100% 0 Spotify
Shooter & Battle Royale Games 7 100% 0 Apex Legends
Online & Multiplayer Games 4 100% 0 Dota 2
Sports Video Games 3 100% 0 EA FC
Sports Media 2 100% 0 NFL
Telecom & Internet 12 100% 0 AT&T
Retail & Shopping 9 100% 0 eBay
Insurance 6 100% 0 Allstate
Dating Apps 3 100% 0 Hinge

Biggest Incidents

Full outage on AWS me-central-1 region
critical Mar 1
Outage in Bahrain region
critical Mar 2
UAE Infinity Portal Outage
critical Mar 2
Smart-1 Cloud is not available in UAE region
critical Mar 2
Major Outage of United Arab Emirates region
critical Mar 2

Most Affected Services

Service Issue-Free Days Issue Days Breakdown
Aleks 0% 1 1d major
Forcepoint Data Security Cloud Status 0% 1 1d major
incident notification 0% 1 1d degraded
Keap 0% 1
Lime Connect 0% 4
MidChains Public Status Page 0% 1 1d maint
Tegus 0% 4
The Galaxy Project 0% 4
tokenio 0% 4
EVRYTHNG Product Cloud 0% 4

Most Consistently Clear Services

Service Issue-Free Days Days Tracked
ALL In Learning 100% 1
ClickSend Service Status 100% 1
Davey Resource Group 100% 1
Finix Status Page 100% 1
Overloop.ai Status Page 100% 1
Brown University 100% 1
Commercial Alliance's Status Page 100% 1
Resistant AI status page 100% 1
Copper CRM 100% 1
Cova Status Updates 100% 1

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About the monthly report

Each report summarizes provider-status observations for the selected month, including issue-free-day rates, reported incidents, and category comparisons.

Use these signals alongside your own synthetic and real-user monitoring. Browse individual service pages, review our limitations, or view current incidents.