Cloud Service Reliability Report
May 2026
86.45%
Avg. Uptime
2313
Services Tracked
1168
Had Issues
9717
Total Issue-Days
May 2026 was a challenging month for cloud reliability. Average uptime across 2313 monitored services was 86.45%, down 1.56% from April.
Key Findings
- Average uptime across 2313 services was 86.45%, down 1.56% from April
- Payments & Fintech had the most issues with 97 total incident-days
- 1145 services maintained 100% uptime (Platinum tier)
- 1168 services (50.5%) experienced at least one issue during May
Uptime Distribution
Platinum (100%): 1145 (49.5%)
Gold (99.9%+): 0 (0%)
Silver (99%+): 0 (0%)
Bronze (<99%): 1168 (50.5%)
Category Breakdown
Biggest Incidents
qwen-3-235b-a22b-instruct-2507 Service Unavailable
BoardDocs - Some users are unable to access the Diligent BoardDocs application
UPS Service Disruption Observed for RateShipment.
NetSuite Payroll Service | all US data centers
search.maven.org is down
Most Affected Services
| Service | Uptime | Issue Days | Breakdown |
|---|---|---|---|
| Cloudflare | 0% | 31 | |
| Tenable | 0% | 31 | |
| Twilio | 0% | 31 | |
| Intercom | 0% | 31 | |
| Elastic Cloud | 0% | 31 | |
| MongoDB Atlas | 0% | 31 | |
| Hootsuite | 0% | 31 | |
| Confluent Cloud | 0% | 31 | |
| Grafana Cloud | 0% | 31 | |
| Linode | 0% | 31 |
Most Reliable Services
| Service | Uptime | Days Tracked |
|---|---|---|
| Citrix Cloud | 100% | 31 |
| Cribl | 100% | 31 |
| CrowdStrike | 100% | 31 |
| Okta | 100% | 31 |
| PagerDuty | 100% | 31 |
| Rubrik | 100% | 31 |
| Slido | 100% | 31 |
| Webex | 100% | 31 |
| Fastly | 100% | 31 |
| Google Cloud (GCP) | 100% | 31 |
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