Cloud Service Reliability Report
May 2026
91.01%
Avg. Uptime
2313
Services Tracked
337
Had Issues
832
Total Issue-Days
May 2026 was a challenging month for cloud reliability. Average uptime across 2313 monitored services was 91.01%, up 3% from April.
Key Findings
- Average uptime across 2313 services was 91.01%, up 3% from April
- Endpoint Security & EDR had the most issues with 13 total incident-days
- 1976 services maintained 100% uptime (Platinum tier)
- 337 services (14.6%) experienced at least one issue during May
Uptime Distribution
Platinum (100%): 1976 (85.4%)
Gold (99.9%+): 0 (0%)
Silver (99%+): 0 (0%)
Bronze (<99%): 337 (14.6%)
Category Breakdown
Biggest Incidents
qwen-3-235b-a22b-instruct-2507 Service Unavailable
BoardDocs - Users are unable to access the application
UPS Service Disruption Observed for RateShipment.
NetSuite Payroll Service | all US data centers
search.maven.org is down
Most Affected Services
| Service | Uptime | Issue Days | Breakdown |
|---|---|---|---|
| Cloudflare | 0% | 4 | |
| KnowBe4 | 0% | 4 | |
| Tenable | 0% | 4 | |
| Zscaler | 0% | 4 | |
| SendGrid | 0% | 4 | |
| Twilio | 0% | 4 | |
| Stripe | 0% | 4 | |
| Intercom | 0% | 4 | |
| OpenAI | 0% | 4 | |
| Akamai | 0% | 4 |
Most Reliable Services
| Service | Uptime | Days Tracked |
|---|---|---|
| Abnormal Security | 100% | 4 |
| Azure | 100% | 4 |
| Citrix Cloud | 100% | 4 |
| Cribl | 100% | 4 |
| CrowdStrike | 100% | 4 |
| Delinea | 100% | 4 |
| Okta | 100% | 4 |
| PagerDuty | 100% | 4 |
| Red Canary | 100% | 4 |
| Rubrik | 100% | 4 |
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