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Customer Support Platform Status

Monitor customer support and help desk platforms — Zendesk, Intercom, Freshworks, and more.

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Zendesk
Customer service software and sales CRM platform with ticketing, live chat, help
Freshworks
Business software suite including Freshdesk, Freshservice, and Freshsales for cu
Help Scout
Help desk and customer support platform with shared inbox and knowledge base.
Intercom
Customer messaging platform combining live chat, chatbots, help desk, and produc
Crisp
Business messaging platform with live chat, chatbot, and customer engagement too
LiveChat
Customer service platform with live chat, help desk, and web analytics for onlin
Tidio
Customer service platform with live chat, chatbots, and AI-powered customer supp
Chatwoot
Open-source customer engagement platform providing live chat, email, and social
Dixa
Conversational customer service platform unifying phone, email, chat, and messag
Freshdesk
Cloud-based customer support and helpdesk platform by Freshworks for managing ti
Gladly
Customer service platform centered on people rather than tickets, unifying all c
Helpshift
In-app customer support platform providing AI-powered messaging and automation f
Olark
Live chat software for websites enabling businesses to communicate with visitors
Re:amaze
Customer support and messaging platform for e-commerce providing live chat, help
tawk.to
Free live chat and messaging application for websites to communicate with visito

Customer Support Status Monitoring

ServiceAlert.ai monitors 15 customer support services in real time. Get instant alerts when any of these services experience downtime, degraded performance, or outages via email, Slack, Teams, Google Chat, Discord, or Webhooks.

View incident history across all 2321+ monitored services, or browse the full service directory.