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Cloud Service Reliability Report

July 2026

86.3%
Avg. Uptime
2313
Services Tracked
743
Had Issues
2851
Total Issue-Days

July 2026 was a challenging month for cloud reliability. Average uptime across 2313 monitored services was 86.3%, up 1.11% from June.

Key Findings

  • Average uptime across 2313 services was 86.3%, up 1.11% from June
  • Cloud Platforms had the most issues with 38 total incident-days
  • 1570 services maintained 100% uptime (Platinum tier)
  • 743 services (32.1%) experienced at least one issue during July

Uptime Distribution

1570
743
Platinum (100%): 1570 (67.9%)
Gold (99.9%+): 0 (0%)
Silver (99%+): 0 (0%)
Bronze (<99%): 743 (32.1%)

Category Breakdown

Category Services Avg Uptime Issue Days Worst Performer
Cloud Platforms 10 57.78% 38 Linode
Payments & Fintech 31 90.32% 27 Coinbase
Endpoint Security & EDR 7 61.91% 24 Wiz
Project Management 12 77.78% 24 Smartsheet
Data Integration & ETL 13 82.91% 20 Informatica
Hosting & PaaS 12 83.33% 18 Supabase
CDN & Edge 16 89.58% 15 Cloudflare
Observability & Monitoring 12 87.04% 14 Grafana Cloud
HR & Workforce 18 91.98% 13 Greenhouse
Marketing & Email 31 95.34% 13 Klaviyo
Data Infrastructure 21 93.12% 13 MongoDB Atlas
Code Security & SAST 4 66.67% 12 Snyk
E-Commerce Platforms 16 91.67% 12 Lightspeed
Password Managers 3 59.26% 11 LastPass
Customer Support 15 91.85% 11 Intercom
AI API & Infrastructure 19 93.57% 11 OpenAI
Website Builders 14 91.27% 11 10Web
Gaming Platforms 13 90.6% 11 Steam
Source Control & Code Hosting 4 72.23% 10 GitHub
CI/CD & Build 8 86.11% 10 CircleCI
Testing & QA 8 86.11% 10 BrowserStack
Shipping & Logistics 8 86.11% 10 Shippo
AI Assistants 7 85.71% 9 OpenAI
CRM & Sales 19 94.74% 9 Salesloft
Banking & Finance 16 93.75% 9 Coinbase
Video Conferencing 4 77.78% 8 Zoom
Identity & Access Management 16 97.22% 4 Duo Security
Productivity & Knowledge 18 97.53% 4 Atlassian (Confluence)
Developer Infrastructure 66 99.5% 3 HashiCorp
Design Tools 13 97.44% 3 Canva
AI Audio & Media 4 94.45% 2 Deepgram
Product Analytics 6 96.3% 2 Amplitude
Device Management 2 94.45% 1 Kandji
Social Media 11 98.99% 1 Reddit
Airlines & Travel 10 98.89% 1 Airbnb
Team Messaging 4 100% 0 Slack
Messaging Apps 3 100% 0 WhatsApp
Whiteboard & Diagramming 2 100% 0 Miro
Course & Creator Platforms 4 100% 0 Thinkific
Online Learning 4 100% 0 Udemy
Video Streaming 12 100% 0 Twitch
Live TV Streaming 4 100% 0 YouTube TV
Music Streaming 5 100% 0 Spotify
Shooter & Battle Royale Games 7 100% 0 Apex Legends
Online & Multiplayer Games 4 100% 0 Dota 2
Sports Video Games 3 100% 0 EA FC
Sports Media 2 100% 0 NFL
Telecom & Internet 12 100% 0 AT&T
Food & Delivery 4 100% 0 DoorDash
Retail & Shopping 9 100% 0 eBay
Government Services 7 100% 0 IRS
Insurance 6 100% 0 Allstate
Dating Apps 3 100% 0 Hinge
Education & EdTech 11 100% 0 Gradescope
Healthcare & Medical 6 100% 0 DrChrono
Legal Tech 3 100% 0 Filevine
IoT & Connected Devices 3 100% 0 Blues Wireless
Scheduling & Calendar 10 100% 0 Appointy
Security & Compliance 14 100% 0 Tessian
Travel & Hospitality Tech 3 100% 0 Guesty

Biggest Incidents

[Brazil][PIX] Payment processing degradation
critical Jul 1
Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle
critical Jul 1
Imbogamizi mu gusaba serivisi za polisi - Technical interruption in applying for Rwanda National Police services
critical Jul 1
Outage of DRACOON
critical Jul 1
Nextiva Contact Center Login Issues
critical Jul 1

Most Affected Services

Service Uptime Issue Days Breakdown
Cloudflare 0% 9
Citrix Cloud 0% 9
Tenable 0% 9
Zscaler 0% 9
Twilio 0% 9
Intercom 0% 9
OpenAI 0% 9
Palo Alto Cortex Cloud 0% 9
Palo Alto Cortex XDR 0% 9
Palo Alto Cortex XSIAM 0% 9

Most Reliable Services

Service Uptime Days Tracked
Cribl 100% 9
CrowdStrike 100% 9
Okta 100% 9
PagerDuty 100% 9
Red Canary 100% 9
Rubrik 100% 9
Slack 100% 9
Slido 100% 9
Webex 100% 9
Dropbox 100% 9

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Monthly Cloud Service Reliability Reports

ServiceAlert.ai publishes monthly reliability reports covering 2317+ cloud services. Each report includes uptime percentages, incident counts, and breakdowns by severity. Use these reports to evaluate vendor reliability and make informed infrastructure decisions.

Want more detailed analysis? Browse individual service pages for 90-day uptime graphs and incident history. Or view current incidents happening right now.