Cloud Service Reliability Report
August 2026
Generated 23 August 2026 from ServiceAlert's provider-status observations.
Results measure reported issue frequency, not duration-based, component-weighted, contractual, or user-journey uptime. Collection timing and normalization rules are not published. Read the methodology or request a correction at support@servicealert.ai.
August 2026 was a challenging month for cloud reliability. Average issue-free-day rate across 2313 monitored services was 87.09%, up 1.36% from July.
Key Findings
- Average issue-free-day rate across 2313 services was 87.09%, up 1.36% from July
- Cloud Platforms had the most issues with 89 total incident-days
- ChargeOver experienced the longest outage at 451.8 hours on 2026-08-01
- 1320 services had issue-free daily observations throughout August
- 993 services (42.9%) experienced at least one issue during August
Issue-Free-Day Distribution
Category Breakdown
Biggest Incidents
Most Affected Services
| Service | Issue-Free Days | Issue Days | Breakdown |
|---|---|---|---|
| Cloudflare | 0% | 23 | 22d degraded 1d major |
| KnowBe4 | 0% | 23 | 2d degraded 15d major 6d maint |
| Tenable | 0% | 23 | 23d major |
| Zscaler | 0% | 23 | 3d degraded 20d partial |
| Twilio | 0% | 23 | 22d degraded 1d major |
| Intercom | 0% | 23 | |
| Palo Alto Cortex Cloud | 0% | 23 | 23d degraded |
| Palo Alto Cortex XDR | 0% | 23 | 23d degraded |
| Palo Alto Cortex XSIAM | 0% | 23 | 23d degraded |
| Palo Alto Prisma Access | 0% | 23 | 23d degraded |
Most Consistently Clear Services
| Service | Issue-Free Days | Days Tracked |
|---|---|---|
| Citrix Cloud | 100% | 23 |
| Cribl | 100% | 23 |
| CrowdStrike | 100% | 23 |
| Okta | 100% | 23 |
| PagerDuty | 100% | 23 |
| Red Canary | 100% | 23 |
| Slido | 100% | 23 |
| Webex | 100% | 23 |
| Fastly | 100% | 23 |
| Google Cloud (GCP) | 100% | 23 |
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Each report summarizes provider-status observations for the selected month, including issue-free-day rates, reported incidents, and category comparisons.
Use these signals alongside your own synthetic and real-user monitoring. Browse individual service pages, review our limitations, or view current incidents.