Cloud Service Reliability Report
April 2026
88.01%
Avg. Uptime
2313
Services Tracked
1102
Had Issues
8318
Total Issue-Days
April 2026 was a challenging month for cloud reliability. Average uptime across 2313 monitored services was 88.01%, up 0.33% from March.
Key Findings
- Average uptime across 2313 services was 88.01%, up 0.33% from March
- Data Infrastructure had the most issues with 92 total incident-days
- 1211 services maintained 100% uptime (Platinum tier)
- 1102 services (47.6%) experienced at least one issue during April
Uptime Distribution
Platinum (100%): 1211 (52.4%)
Gold (99.9%+): 0 (0%)
Silver (99%+): 0 (0%)
Bronze (<99%): 1102 (47.6%)
Category Breakdown
Biggest Incidents
SAST scan issues on saas-eu.whitesourcesoftware.com
Bahrain - Monitoring Location Outage
All Shared Platforms: AWS Connector Validation failures [IM-12562]
Service Outage - Sinch Engage Classic
App Live is facing issues
Most Affected Services
| Service | Uptime | Issue Days | Breakdown |
|---|---|---|---|
| Cloudflare | 0% | 30 | |
| Tenable | 0% | 30 | |
| Twilio | 0% | 30 | |
| Elastic Cloud | 0% | 30 | |
| MongoDB Atlas | 0% | 30 | |
| Hootsuite | 0% | 30 | |
| Snowflake | 0% | 30 | |
| Confluent Cloud | 0% | 30 | |
| Grafana Cloud | 0% | 30 | |
| Linode | 0% | 30 |
Most Reliable Services
| Service | Uptime | Days Tracked |
|---|---|---|
| Citrix Cloud | 100% | 30 |
| CrowdStrike | 100% | 30 |
| Okta | 100% | 30 |
| PagerDuty | 100% | 30 |
| Slack | 100% | 30 |
| Slido | 100% | 30 |
| Webex | 100% | 30 |
| Fastly | 100% | 30 |
| Google Cloud (GCP) | 100% | 30 |
| Salesforce | 100% | 30 |
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