Daily provider-status observations and published incident history for OpenText.
Component incident
OpenText has an active component incident; no global outage is indicated. Verified .
Official provider source.
Looking for an update now? Check the current status, or follow OpenText for future changes.
0%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Core DNS Protection Block Page is currently experiencing an issue
Core DNS Protection Block Page clients accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected.
The required DNS Agent update, and a related client utility update is in progress. We appreciate your patience.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. Updates for this issue will be sent by 1:00 PM Eastern tomorrow, or if there are significant updates, whichever comes first.
Tracking Number: I5791953
identified
Core DNS Protection Block Page clients accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected.
Teams have scheduled the required DNS Agent update to begin today, and a related client utility update is also planned to be deployed. We appreciate your patience.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first.
Tracking Number: I5791953
identified
Core DNS Protection Block Page clients accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected.
Teams are implementing a fix, and the backend update is already in place. The required DNS Agent update is currently being validated before broader deployment, and a related client utility update is also planned to be deployed. We appreciate your patience.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first.
identified
Core DNS Protection Block Page clients accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected.
Teams are implementing a fix, and the backend update is already in place. The required DNS Agent update is currently being validated before broader deployment, and a related client utility update is also planned to be deployed. We appreciate your patience.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. Updates for this issue will be sent on 28 September 2026 or if there are significant updates, whichever comes first.
Tracking Number: I5791953
identified
Core DNS Protection Block Page clients accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams have identified the cause and are working to resolve the issue as quickly as possible.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. Updates for this issue will be sent every 12 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: I5791953
identified
Core DNS Protection Block Page clients accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams have identified the cause and are working to resolve the issue as quickly as possible.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. Updates for this issue will be sent every 12 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: I5791953
identified
Core DNS Protection Block Page clients accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams have identified the cause and are working to resolve the issue as quickly as possible.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: I5791953
investigating
Core DNS Protection Block Page customers accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams are currently assembled and working to resolve the issue.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. We appreciate your patience.
Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first.
Tracking Number: I5791953
investigating
Core DNS Protection Block Page customers accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams are currently assembled and working to resolve the issue.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. We appreciate your patience.
Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first.
Tracking Number: I5791953
investigating
Core DNS Protection Block Page customers accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams are currently assembled and working to resolve the issue.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. We appreciate your patience.
Tracking Number: I5791953
investigating
Core DNS Protection Block Page customers accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams are currently assembled and working to resolve the issue.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. We appreciate your patience.
Tracking Number: I5791953
investigating
Core DNS Protection Block Page customers accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams are currently assembled and working to resolve the issue.
No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. We appreciate your patience.
Tracking Number: I5791953
Core Capture (corecapture.us.opentext.com)Core Platform - Content Transformation and Injection Services
monitoring
CTIS Service was in a degraded state in OCP US. Customers using CTIS-based ingestion in the OCP US environment may have experienced delays in processing submitted jobs. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM4001177
investigating
Customers using CTIS-based ingestion in the OCP US environment may experience delays in processing submitted jobs. Jobs submitted through SFTP or email ingestion may remain in the “Starting” state for an extended period until CTIS service connectivity is restored.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4001177
investigating
We are continuing to investigate this issue.
investigating
Customers using CTIS-based ingestion in the OCP US environment may experience delays processing submitted jobs. Jobs submitted through SFTP or email ingestion may remain in the “Starting” state for an extended period until CTIS service connectivity is restored. Teams are assembled and actively looking at the issue for root cause and remediation
Reference: IM4001177
Frankfurt EU8 is currently experiencing service degradation
Frankfurt EU8 is currently experiencing service degradation. Customers may experience intermittent issues accessing the service.
Operations, Engineering, and Support teams are actively investigating the issue and working to restore service as quickly as possible. We are treating this as a high priority and will continue to closely monitor the environment while mitigation efforts are in progress.
We appreciate your patience and understanding. We will share more updates as they become available.
Tracking Number: IM4000627
Frankfurt EU8 experienced a service degradation. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM3998323
investigating
Frankfurt EU8 is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3998323
Zix Archive Services - BCA and ZixArchive receiving Error 500
Zix Archive Services - Business Communication ArchiveZix Archive Services - ZixArchive
monitoring
Zix Archive Services BCA and ZixArchive experienced an issue when administrators navigated to the Archive pages of their respective interfaces. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM3997654
investigating
Zix Archive Services BCA and ZixArchive are currently experiencing an issue when administrators navigate to the Archive pages of their respective interfaces. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3997654
Frankfurt EU8 is currently experiencing service degradation
Frankfurt EU8 is currently experiencing service degradation with UCMDB service on EU8 farm. Clients may experience degradation while loading request entities or using an actual service on the EU8 farm. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3995249
August 2026
Zix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Online
Update from Microsoft:
All user impact scenarios are now resolved as they rectified the additional mitigation efforts for the Outlook impact which occurred in less than one percent of their infrastructure. They will continue to monitor their telemetry to ensure all services remain healthy and plan to close this communication by next update.
monitoring
Update from Microsoft:
Microsoft discovered an issue in less than one percent of their infrastructure, where additional mitigation efforts to resolve impact for Exchange Online did not successfully deploy. The vast majority of impact remains remediated; however, those serviced from the impacted portion of infrastructure may be unable to access previously recovered Outlook connection methods. Microsoft remains committed to restoring all services to all users and will continue to carefully moni...
monitoring
Update from Microsoft:
Their telemetry indicates service availability remains stable above 99 percent and expect the majority of users should no longer be seeing impact from this issue. The continued focus is on balancing the implementation of their fixes across remaining portions of affected infrastructure to ensure persistent recovery, with added attention on ensuring withstanding recovery of scenarios dependent on REST and Graph API connection methods.
monitoring
Update from Microsoft:
Microsoft continues to advance multiple workstreams to restore service and prevent additional impact. Microsoft is prioritizing infrastructure that requires the most immediate attention while carefully expanding corrective actions across additional regions, with continued monitoring throughout this process. In parallel, Microsoft is investigating remaining reports of impact and evaluating additional actions to support full service recovery.
monitoring
Update from Microsoft:
Microsoft observed continued recovery across previously impacted Exchange Online scenarios, with core mail flow functionality remaining healthy. Their focus remains on validating recovery across dependent Microsoft 365 experiences and confirming that remaining impact scenarios are fully addressed. They are maintaining enhanced monitoring while engineering teams complete end-to-end validation before determining whether any further corrective actions are required.
identified
Update from Microsoft:
A substantial portion of the remediation deployment has been completed, and organizations whose environments remain affected are expected to recover as the deployment reaches the relevant infrastructure. As remediation progresses, Microsoft is focused on validating sustained recovery and monitoring for any remaining pockets of impact before determining whether any additional corrective actions are required.
investigating
Update from Microsoft:
Microsoft is continuing to perform comprehensive tests to ensure their mitigation strategy effectively resolves the issue without introducing additional impact. In parallel, they are exploring alternative remediation avenues to minimize impact in the interim.
investigating
Update from Microsoft:
Microsoft has identified a potential corrective action for the affected infrastructure and are evaluating deployment options. They are monitoring service telemetry and affected Exchange Online transactions to determine whether the action is reducing impact and to better understand the scope of affected scenarios.
investigating
Update from Microsoft:
Microsoft isolated a common failure pattern across affected Exchange Online requests that is associated with authentication and protocol connectivity. They are analyzing service telemetry to identify the underlying source of impact and validate potential remediation options. Additionally, they are continuing to assess the scope of impact and monitor for additional affected scenarios.
More info - Users may experience a variety of symptoms related to this event, includi...
investigating
Microsoft O365 Exchange - some users are experiencing an issue connecting to Exchange 365. Microsoft is aware of the issue and has provided Issue ID: EX1464935.
Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery
Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3987893
investigating
Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3987893
Core Communications Europe was unavailable. Teams are currently assembled and working to resolve the issue. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM3987509
investigating
Core Communications Europe is currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3987509
MailStore Cloud was unavailable. Service has been restored and is being validated. We appreciate your patience.
investigating
MailStore Cloud is currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Legacy Incident Archive
97 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
OCP North America was in a degraded state
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
OCP North America was in a degraded state. The following applications were impacted, and customers may have experienced degraded performance. Service has been restored and is now being validated. We appreciate your patience.
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors
- Core Platform - Metadata (cms.us.opentext.com)
Tracking Number: IM3955195
investigating
OCP North America is in a degraded state. The following applications are impacted, and customers may feel degraded performance. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors
- Core Platform - Metadata (cms.us.opentext.com)
Tracking Number: IM3955195
June 2026
IM3953059 - Zix - Hosted Exchange (HEX) - New reports of Outlook connection issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have deployed a fix that has resolved the issue. The team is continuing to monitor the system closely to ensure everything remains stable.
Tracking Number: IM3953059
investigating
Zix - Hosted Exchange (HEX) - Our engineering team is currently investigating new reports of Outlook connection issues in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3953059
IM3952482 - Zix - Hosted Exchange (HEX) - Outlook Connections
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Zix - Hosted Exchange experienced an issue with Outlook connections in the EMEA region. We are starting to receive reports of mailboxes successfully reconnected again. We are continuing to monitor the service. We appreciate your patience.
Tracking Number: IM3952482
investigating
Zix - Hosted Exchange (HEX) is currently experiencing an issue with Outlook connections in EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3952482
investigating
Zix - Hosted Exchange (HEX) - Our engineering team is currently investigating reports of Outlook connection issues in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3952482
We have deployed a fix that has resolved the issue. The team is continuing to monitor the system closely to ensure everything remains stable.
IM3952049
investigating
IM3952049 - We are continuing to investigate the issue. While some mitigation steps have been attempted, the root cause has not yet been identified. Our engineering team is actively working on this and we will provide further updates as we have more information.
investigating
We are currently investigating an issue where some users are experiencing HEX mailbox delivery problems.
IM3952049
Cloud Fax services Europe and Core Messaging Europe were experiencing potential service degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The following services were experiencing a potential service degradation. Service has been restored to a workaround and is being validated at this time. If you continue to experience any related issues, please contact your support service desk team for further assistance.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be posted as soon as there are significant updates. We appreciate your pa...
investigating
The following services were experiencing a potential service degradation. Service has been restored to a workaround and is being validated at this time. If you continue to experience any related issues, please contact your support service desk team for further assistance.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be posted as soon as there are significant updates. We appreciate your pa...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and still working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and still working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
The next update will be sent on 6 July 2026 at 13:00 UTC or if there are significant updates, whichever comes first.
...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tr...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tr...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tr...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tr...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tra...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
The next update for this issue will be sent on 28 June 2026, or if there are any significant updates, whichever comes firs...
investigating
The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS
Tracking Number: IM3951663
Core Capture EU is currently unavailable
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Core Capture EU is currently unavailable. Teams are being assembled to troubleshoot and remediate the issue.
Zix Email Threat Protection Link Protection returning "service unavailable"
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing significant reduction in Link Protection errors but are actively monitor the health of the platform to ensure the service remains flly operational at this time.
Incident: IM3949690
monitoring
The team is continuing to monitor the back end logs and are indicating a low count of any further "service unavailable" errors being presented but are actively working to ensure all services are fully operational.
Incident: IM3949690
monitoring
The team is continuing to monitor logs, and we are seeing a decrease in the "service unavailable" being returned. We are actively still triaging the issue to ensure full operational status of the service.
Incident: IM3949690
monitoring
We have completed adding more server resources to the cluster and are currently monitoring logs to ensure no further errors occur.
Incident: IM3949690
monitoring
Our team is activelty working to add more servers into the server clusters to help mitigate any further throughput issues and plan to have those in place this afternoon. We will update once those have been completed.
Incident: IM3949690
monitoring
Our team continues to triage and work on a back end fix for the sporadic "service unavailable" errors. We will update once we have any further information on this.
Incident: IM3949690
monitoring
Our teams continue to triage the issue and are seeing lower failure rates on URL scanning with the hotfix. They are actively working to resolve the underlying/root issue. We will update once we have further details from our development teams.
Incident: IM3949690
monitoring
We are seeing intermittent "service unavailable" errors with the wrapped Link Protection URL's and are team continues to triage the issue. They are currently investigating the back end logs to see what is causing the errors to continue to generate.
Incident: IM3949690
monitoring
We have deployed the hot fix for the root issue and are team is monitoring our back-end logs to ensure no further error occur on the scan.
monitoring
We have a planned fix in place for the underlying issue to be released today into production. We will update once the deployment has been deployed and will continue to monitor the back end logs for any further errors.
monitoring
We are continuing to monitor our back-end logs and have seen small downtime windows that are occurring sporadically this morning. Our team is monitoring and continuing to work on resolve the underlying root issue with a planned hot fix.
Incident: IM3949690
monitoring
We are continuing to monitor our back-end logs and have seen small downtime windows that are occurring sporadically today. Our team is monitoring and continuing to work on resolve the underlying root issue.
Incident: IM3949690
monitoring
We have implemented a fix on this and are currently monitoring logs to ensure we are not seeing any furthers with Link Protection scans.
Incident: IM3949690
identified
We are currently still triaging and testing our Link Protection with all available resources. We are seeing sporadic failures of link scanning and are working to bring the platform back to fully operational status.
monitoring
We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information.
Incident: IM3949690
Frankfurt EU18 is currently experiencing a degradation in service
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams have identified that the farm is still experiencing slowness and are currently working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
Zix Email Threat Protection Link Protection returning "service unavailable"
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information.
Incident: IM3949690
Frankfurt EU18 is experiencing a degradation in service.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Frankfurt EU18 is currently experiencing a degradation in service and may experience intermittent failure for a few minutes. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3938234
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3938234
investigating
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3938234
