Core Capture EU (capture.ot2.opentext.eu) was unavailable
View the provider incident record →Current answer
OpenText experienced a major incident: Core Capture EU (capture.ot2.opentext.eu) was unavailable. ServiceAlert observed recovery on Nov 13, 2026.
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Incident Lifecycle
Affected Components
Core Capture
Core Capture for SAP® Solutions
Incident Timeline
Monitoring
Core Capture (capture.ot2.opentext.eu) experienced a service disruption that affected the extract functionality. All other application functionalities were unaffected. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM4036655
Tracking Number: IM4036655
Nov 13, 2026 at 2:14 PM UTC
Identified
We are currently experiencing a service disruption affecting the extract functionality within the Core Capture (capture.ot2.opentext.eu) application. All other application functionalities remain unaffected. The technical teams have identified the root cause and are actively implementing a resolution to restore the affected functionality as quickly as possible.
We continue to treat this incident as a high priority and will provide further updates as progress is made toward full restoration. We apologize for the inconvenience and appreciate your patience and understanding.
Tracking Number: IM4036655
We continue to treat this incident as a high priority and will provide further updates as progress is made toward full restoration. We apologize for the inconvenience and appreciate your patience and understanding.
Tracking Number: IM4036655
Nov 13, 2026 at 12:56 PM UTC
Investigating
We are currently experiencing a service outage affecting the Core Capture (capture.ot2.opentext.eu) application in the EU, resulting in complete unavailability of the service. A technical response team is being assembled to investigate the issue, identify the root cause, and work toward restoring service as quickly as possible.
We are treating this incident as a high priority and will provide further updates as more information becomes available. We apologize for the disruption and appreciate your patience and understanding.
Tracking Number: IM4036655
We are treating this incident as a high priority and will provide further updates as more information becomes available. We apologize for the disruption and appreciate your patience and understanding.
Tracking Number: IM4036655
Nov 13, 2026 at 12:18 PM UTC
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