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OpenText

Core US services were unavailable

Critical Impact Resolved Duration: 2h 42m October 21, 2026
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Current answer

OpenText experienced a critical incident: Core US services were unavailable. ServiceAlert observed recovery on Oct 21, 2026.

Official OpenText status page Current OpenText status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Core Collaboration for Engineering (xchange.us.opentext.com) Core Content Management Core Content Management (corecontent.us.opentext.com) Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Incident Timeline

Monitoring
The following services were unavailable. Services have been restored and are now being validated. We appreciate your patience.

- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Tracking Number: IM4021979
Oct 21, 2026 at 9:36 PM UTC
Investigating
The following services are currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Tracking Number: IM4021979
Oct 21, 2026 at 8:35 PM UTC
Investigating
The following services are currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Tracking Number: IM4021979
Oct 21, 2026 at 7:37 PM UTC
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