Zix - Hosted Exchange - Some users may not be able to connnect or access OWA
View the provider incident record →Current answer
OpenText experienced a major incident: Zix - Hosted Exchange - Some users may not be able to connnect or access OWA. ServiceAlert observed recovery on Nov 4, 2026.
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Incident Lifecycle
Affected Components
Zix Hosted Exchange
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 4, 2026 at 7:07 PM UTC
Investigating
Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4031318
Tracking Number: IM4031318
Nov 4, 2026 at 6:48 PM UTC
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