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16.3%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
12.5%
24
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’re seeing elevated error rates for the Royal Mail SF's Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
We’re seeing elevated error rates for the FedEx Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
We’re seeing elevated error rates for the UPS Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
Elevated errors on FedEx rating and label purchase
FedEx's IT teams are actively working on the issue and continuing to investigate the root cause. At this time, we do not have any additional updates or an estimated timeline for resolution.
As soon as I receive any new information, I will share it with you right away.
investigating
We are currently seeing intermittent errors on FedEx rate quotes and FedEx label purchases due to a rate limit applied at the carrier's API. Affected requests return an error and can be retried. Other carriers are unaffected.
We are engaged directly with FedEx to restore normal service and will post an update as soon as we have more information.
Elevated error rate on Royal Mail intersoft Transaction API
We are currently observing an elevated error rate from the Royal Mail Intersoft Transaction API, which is causing intermittent failures in label generation.
Our engineering team is actively investigating and working with Royal Mail to identify the cause. We will provide another update as soon as we have more information.
We’re seeing elevated error rates for the FedEX Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.
We are experiencing an elevated error rate with Canada Post Shipment API, which is impacting the Rating service. We have contacted the carrier and are actively monitoring the situation. We will provide further updates as they become available.
Colissimo confirmed that they started seeing recovery monitoring the situation for a while
investigating
We have detected an elevated error rate from Colissimo Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
Legacy Incident Archive
76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Elevated error rate on Third party vendor Tracking API
majorSource not attested
Last archived state: resolved
View archived record details
Pitney Bowes
investigating
We are experiencing some issues in the tracking API with Third party vendor. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Elevated error rate on USPS Shipment API
majorSource not attested
Last archived state: resolved
View archived record details
USPS
investigating
We have detected an elevated error rate from USPS Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, rates will be unavailable please retry once the carrier's API is restored.
EVRi Label generation outage
majorSource not attested
Last archived state: resolved
View archived record details
EVRi
investigating
We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Elevated error rate on Canada Post Shipment
majorSource not attested
Last archived state: resolved
View archived record details
Canada Post
investigating
We are experiencing an elevated error rate on Canada Post's Shipment API. It's a carrier-side issue; they're actively investigating this and will keep you posted on this.
USPS Rating – Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
USPS
investigating
We are currently experiencing intermittent issues with USPS authentication, which may result in missing USPS rates for some merchants using their own USPS carrier accounts.
USPS authentication has begun recovering, but intermittent failures are still occurring. Our team is actively monitoring the situation and will provide further updates as they become available.
Canada Post Shipment service outage
majorSource not attested
Last archived state: resolved
View archived record details
Canada Post
investigating
We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. It's a carrier side issue, they're actively investigating this and will keep you posted on this.
Better trucks service disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Elevated error rate on ontrac Transaction API
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on lasership Transaction API
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
investigating
We have detected an elevated error rate from lasership Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on ontrac Transaction API
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
