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16.3%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
12.5%
24
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
August 2026
Elevated error rate on Deutsche Post Transaction API
We are beginning to see recovery on the carrier's end; however, we have not yet received confirmation from Deutsche Post. We will continue to monitor the situation and share an update as soon as we have more information
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have detected an elevated error rate from Deutsche Post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Observing Interruption in Receiving USPS Tracking Events
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Elevated error rate on DHL Express label generation
We are currently experiencing elevated label creation errors affecting shipments using Shippo’s DHL Express master account only. Our team is actively investigating the issue and working toward a resolution.
We’ll provide further updates as more information becomes available.
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
We’re currently seeing an elevated error rate affecting USPS Scan form generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.
We are experiencing elevated error rate on DPD UK Tracking service. Its a carrier side issue and we are actively monitoring the status of this issue and will keep you posted on this.
Legacy Incident Archive
76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Elevated error rate on Third party vendor Tracking API
majorSource not attested
Last archived state: resolved
View archived record details
Pitney Bowes
investigating
We are experiencing some issues in the tracking API with Third party vendor. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Elevated error rate on USPS Shipment API
majorSource not attested
Last archived state: resolved
View archived record details
USPS
investigating
We have detected an elevated error rate from USPS Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, rates will be unavailable please retry once the carrier's API is restored.
EVRi Label generation outage
majorSource not attested
Last archived state: resolved
View archived record details
EVRi
investigating
We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Elevated error rate on Canada Post Shipment
majorSource not attested
Last archived state: resolved
View archived record details
Canada Post
investigating
We are experiencing an elevated error rate on Canada Post's Shipment API. It's a carrier-side issue; they're actively investigating this and will keep you posted on this.
USPS Rating – Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
USPS
investigating
We are currently experiencing intermittent issues with USPS authentication, which may result in missing USPS rates for some merchants using their own USPS carrier accounts.
USPS authentication has begun recovering, but intermittent failures are still occurring. Our team is actively monitoring the situation and will provide further updates as they become available.
Canada Post Shipment service outage
majorSource not attested
Last archived state: resolved
View archived record details
Canada Post
investigating
We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. It's a carrier side issue, they're actively investigating this and will keep you posted on this.
Better trucks service disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Elevated error rate on ontrac Transaction API
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on lasership Transaction API
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
investigating
We have detected an elevated error rate from lasership Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on ontrac Transaction API
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
