Current answer
Shippo experienced a major incident: Elevated error rate on Canada Post Shipment API. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
Canada Post
Incident Timeline
Investigating
We are experiencing an elevated error rate with Canada Post Shipment API, which is impacting the Rating service. We have contacted the carrier and are actively monitoring the situation. We will provide further updates as they become available.
Sep 1, 2026 at 6:09 PM UTC
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