Current answer
Shippo experienced a major incident: Elevated error rate on Royal Mail SF Shipment API. ServiceAlert observed recovery on Sep 5, 2026.
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Incident Lifecycle
Affected Components
Royal Mail (Storefeeder)
Incident Timeline
Investigating
We’re seeing elevated error rates for the Royal Mail SF's Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
Sep 5, 2026 at 9:47 AM UTC
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