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Shippo Outage History

Uptime record, past incidents, and downtime history for Shippo.

Checking current status...
25.3% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 16% 25 21
April 2026 30% 30 21
March 2026 29% 31 22
February 2026 20% 5 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Elevated error rate on dhl_ecommerce Transaction
major

Started: May 19, 6:51 PM

investigating
We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation
May 19, 6:51 PM
USPS Tracking disruption
minor

Started: May 12, 3:34 AM

investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier
May 12, 3:34 AM
Intermittent UPS rate quote and label failures
major

Started: May 8, 4:46 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 8, 6:34 PM
investigating
As of 16:30 UTC, the majority of Shippo's UPS authentication token renewal requests have failed over the past 75 minutes, causing intermittent errors with UPS rate quotes and label generation for accounts that use UPS. Shippo engineering is in active contact with UPS to coordinate a resolution and is reviewing token renewal patterns on our side.
May 8, 4:46 PM
USPS Tracking disruption
minor

Started: May 8, 4:03 PM

investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
May 8, 4:03 PM
Royal Mail InterSoft Tracking Degradation (Third-Party Issue)
minor

Started: May 4, 8:48 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 14, 6:38 PM
investigating
We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information. Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.
May 4, 8:48 PM
April 2026
3rd party tracking updates issue

Started: Apr 27, 6:11 AM

identified
The issue has been identified and a fix is being implemented.
May 4, 8:42 PM
investigating
We are continuing to investigate this issue.
Apr 27, 6:15 AM
investigating
We are currently experiencing an issue affecting tracking updates for shipments handled by XPO. Tracking events may not be visible on our platform at this time. This issue is caused by a problem with a third-party integration that supports XPO tracking. Our partner is aware of the issue and is actively working on a fix. At this time, we do not have a confirmed timeline for resolution. We will continue to share updates as more information becomes available.
Apr 27, 6:11 AM
Elevated Error Rates Across Shippo Services
critical

Started: Apr 16, 10:44 PM

monitoring
We've seen the error rates subside and systems are operating normally. We'll continue to monitor
Apr 16, 11:16 PM
investigating
We're seeing elevated error rates across Shippo's services. We're actively investigating and will post updates soon.
Apr 16, 10:44 PM
Elevated error rate on Colissimo and La Poste's transaction service
critical

Started: Apr 14, 8:44 PM

investigating
We are experiencing elevated error rate on La Poste and Colissimo's  transaction service and it is affecting Label Generation. The carrier appears to be experiencing an outage on their side. We've reached out to them asking for an ETA and actively monitoring the status of these issues and will keep you posted on this.
Apr 14, 8:44 PM
Observing Interruption in Receiving USPS Tracking Events

Started: Apr 13, 2:37 AM

investigating
We are experiencing an interruption in USPS tracking events from the carrier. We have reached out to USPS and actively monitoring the situation. We will keep you updated as soon as we receive an update from the carrier.
Apr 13, 2:37 AM
Elevated error rate on Canada Post Shipment service
critical

Started: Apr 12, 3:46 AM

investigating
We are experiencing elevated error rate on Canada Post Shipment service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
Apr 12, 3:47 AM
Observing Interruption in Receiving USPS Tracking Events

Started: Apr 8, 3:35 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 7:01 AM
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Apr 8, 3:35 AM
Elevated error on royal Mail sf tracking
minor

Started: Apr 7, 2:12 AM

investigating
We are continuing to investigate this issue.
Apr 7, 3:00 AM
investigating
We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Apr 7, 2:12 AM
Observing Interruption in Receiving USPS Tracking Events
minor

Started: Apr 5, 1:59 AM

investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Apr 5, 1:59 AM
Degraded performance on Australia Post Tracking
minor

Started: Apr 2, 9:11 PM

identified
The issue has been identified and a fix is being implemented.
Apr 5, 5:42 AM
investigating
We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments. During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post. The carrier is actively investigating and working on a...
Apr 2, 9:11 PM
Intermittent USPS API Outage on multiple API
critical

Started: Apr 2, 7:09 PM

monitoring
USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded. We are actively monitoring the issue and will keep you posted with any further updates.
Apr 2, 7:50 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 7:46 PM
investigating
We are continuing to investigate this issue.
Apr 2, 7:18 PM
investigating
We are currently experiencing issues with USPS affecting multiple USPS APIs. USPS has acknowledged the issue and their support teams are actively investigating. We are closely monitoring the situation and will provide updates as soon as more information becomes available.
Apr 2, 7:09 PM
March 2026
USPS Tracking disruption
minor

Started: Mar 31, 2:27 AM

investigating
We are currently experiencing an interruption in USPS tracking events, which appears to be due to a carrier-side issue. USPS is actively investigating the problem. We have reached out to them for an ETA and are closely monitoring the situation. We will keep you informed as soon as we have further updates.
Mar 31, 2:27 AM
Delay in USPS Tracking Updates
minor

Started: Mar 22, 2:59 AM

investigating
We are currently experiencing an interruption in tracking events from USPS. Our team is actively monitoring the situation, and we will keep you posted with updates.
Mar 22, 2:59 AM
FedEx's API outage
major

Started: Mar 19, 6:53 AM

monitoring
FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.
Mar 20, 9:22 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 19, 10:40 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 19, 10:36 PM
investigating
We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.
Mar 19, 6:53 AM
USPS Tracking disruption
minor

Started: Mar 18, 1:53 AM

investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Mar 18, 1:53 AM
Elevated error rate on Canada Post Tracking API
critical

Started: Mar 17, 4:26 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 18, 11:56 AM
investigating
We are currently investigating this issue.
Mar 17, 5:21 PM
monitoring
We are currently investigating this issue.
Mar 17, 4:37 PM
investigating
We have detected an elevated error rate from the Canada_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation
Mar 17, 4:26 PM
Observing Interruption in Receiving USPS Tracking Events
minor

Started: Mar 16, 7:03 PM

investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation.
Mar 16, 7:03 PM
Degraded API Performance
minor

Started: Mar 16, 4:47 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 16, 4:59 PM
identified
The issue has been identified and a fix is being implemented.
Mar 16, 4:57 PM
investigating
We are continuing to investigate this issue.
Mar 16, 4:51 PM
investigating
we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.
Mar 16, 4:47 PM
Elevated error rate on Passport Shipment API
critical

Started: Mar 16, 12:39 PM

investigating
We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.
Mar 16, 12:39 PM
USPS tracking outage
minor

Started: Mar 16, 10:27 AM

investigating
USPS tracking maintenance was completed about 2 hours ago, but we are still not receiving any tracking updates. We have reached out to USPS for clarification and will keep you posted once we receive an update.
Mar 16, 10:27 AM
Elevated error rate on canada Post Shipment Service
major

Started: Mar 15, 10:03 PM

investigating
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
Mar 15, 10:03 PM
Observing Interruption in Receiving USPS Tracking Events
major

Started: Mar 13, 2:38 PM

investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will provide further updates as soon as they become available.
Mar 13, 2:38 PM
Temporary disruption affecting USPS Military and U.S. Territory Shipments
major

Started: Mar 12, 4:52 PM

investigating
We are continuing to investigate this issue.
Mar 12, 6:26 PM
investigating
We are currently experiencing a temporary disruption affecting label generation for USPS shipments destined for U.S. military addresses and certain U.S. territories. We are working with the carrier to restore normal service as quickly as possible.
Mar 12, 4:52 PM
Elevated error rate on USPS Transaction API
major

Started: Mar 12, 4:21 PM

monitoring
We started seeing recovery for label generation , we are monitoring things for a while
Mar 12, 4:37 PM
investigating
We are continuing to investigate this issue.
Mar 12, 4:36 PM
investigating
We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.
Mar 12, 4:21 PM
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