Shippo Outage History
Daily status observations, past incidents, and reported issue history for Shippo.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 40% | 25 | 15 |
| July 2026 | 22.6% | 31 | 24 |
| June 2026 | 36.7% | 30 | 19 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Elevated error rate on USPS Shipment API
Started:
USPS
investigating
We have detected an elevated error rate from USPS Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, rates will be unavailable please retry once the carrier's API is restored.
EVRi Label generation outage
Started:
EVRi
investigating
We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Elevated error rate on Canada Post Shipment
Started:
Canada Post
investigating
We are experiencing an elevated error rate on Canada Post's Shipment API. It's a carrier-side issue; they're actively investigating this and will keep you posted on this.
USPS Rating – Degraded Performance
Started:
USPS
investigating
We are currently experiencing intermittent issues with USPS authentication, which may result in missing USPS rates for some merchants using their own USPS carrier accounts.
USPS authentication has begun recovering, but intermittent failures are still occurring. Our team is actively monitoring the situation and will provide further updates as they become available.
Canada Post Shipment service outage
Started:
Canada Post
investigating
We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. It's a carrier side issue, they're actively investigating this and will keep you posted on this.
Better trucks service disruption
Started:
investigating
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Elevated error rate on ontrac Transaction API
Started:
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on lasership Transaction API
Started:
monitoring
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
investigating
We have detected an elevated error rate from lasership Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on ontrac Transaction API
Started:
monitoring
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Degraded Invoicing Performance
Started:
monitoring
The problem has been addressed and the backlog is draining.
investigating
We are currently experiencing degraded invoicing performance affecting all customers. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
We will provide additional updates as more information becomes available.
USPS Shipment service outage
Started:
monitoring
Error rates has decreased. We're still waiting on an update from USPS, and we'll keep monitoring and update here as we know more.
investigating
We are experiencing elevated error rate on USPS Shipment API and it is affecting Rating service. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Canada Post Shipment service outage
Started:
investigating
We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. It's a carrier side issue, they're actively investigating this and will keep you posted on this.
Elevated error rate on Canada post Shipment API
Started:
identified
Canada Post has confirmed that their IT team is actively working to resolve the issue, and we'll keep you updated as soon as we receive any new information
investigating
We have detected an elevated error rate from Canada Post Shipment API. We have reached out to the carrier and are actively monitoring the status of this issue and will keep you posted on this.
Correos tracking disruptions
Started:
investigating
We are experiencing an interruption in Correos tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
July 2026
Elevated error rate on Deutsche Post Transaction API
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have detected an elevated error rate from Deutche post Transaction API. Our team has contacted the carrier, and we are monitoring the situation. During this time, label generation will be unavailable; please retry once the carrier's API is restored.
Canada Post Shipment and Tracking service outage
Started:
investigating
We are experiencing elevated error rate on Canada Post's Tracking, Shipment API and it is affecting Rating service. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
Elevated error rate on DHL eCommerce Transaction API
Started:
identified
Carrier Confirmed they have an major outage on their end ,they are actively working on this to resolve the issue
investigating
We have detected an elevated error rate from DHL eCommerce Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
LSO Tracking disruption
Started:
investigating
We are experiencing an interruption in LSO tracking events from the carrier. Our team has reached out to LSO and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Elevated error rate on Canada Post
Started:
investigating
We have detected an elevated error rate from Canada Post shipments. Our team has contacted the carrier, and we are monitoring the situation. During this time, label generation may be delayed but will be sent once the carrier's API is restored.
Australia Post label generation outage
Started:
investigating
We are experiencing elevated error rate on Australia Post's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
FedEx's Transaction service outage
Started:
investigating
We are experiencing elevated error rate on FedEx's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
USPS Shipment service outage
Started:
investigating
We are experiencing elevated error rate on USPS's shipment service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
Australia Post label generation outage
Started:
monitoring
The carrier has confirmed that a fix has been implemented and they are currently monitoring the results. We’re also seeing the error rate decrease on our side and will continue to monitor the service.
investigating
We're currently seeing an elevated error rate affecting Australia Post label generation. We've escalated the issue to the carrier and will provide an update as soon as we hear back from them.
Elevated error rate on La Poste Transaction
Started:
investigating
We are currently experiencing failures with La Poste label generation and refunds. The carrier has been notified, and we are awaiting an update.
Elevated error rate on Rating API from USPS.
Started:
investigating
We are seeing an elevated error on rating API from USPS. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Elevated error rate on USPS Shipment service
Started:
investigating
We are experiencing elevated error rate on USPS's shipment service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
Canada Post Shipment service outage
Started:
investigating
We are experiencing some issues in Shipment service with Canada Post . We have reached out to the carrier and are actively monitoring the status of this issue. We will provide further updates soon.
USPS Shipment service outage
Started:
investigating
We are experiencing elevated error rate on USPS's shipment service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
Elevated error rate on USPS Shipment service
Started:
investigating
We have detected an elevated error rate from USPS Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, shipment updates may be delayed but will be sent once the carrier's API is restored.
Elevated error rate on Rating API from USPS.
Started:
investigating
We are seeing an elevated error on rating API from USPS. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Elevated error rate on La Post's Tracking
Started:
investigating
We have detected an elevated error rate from La Post's Tracking API. Our team has contacted the carrier and we are monitoring the situation.
During this time, tracking updates may be delayed, but will be sent once the carrier’s API is restored
Australia Post – Delayed Tracking Event Updates
Started:
identified
Thank you for your patience as Our third-party vendor diligently works on this matter. Our third-party vendor made significant improvements to the Australia Post system. To ensure these enhancements are effective and maintain stability.
investigating
Our third-party vendor has informed us that Australia Post is currently experiencing inconsistencies with their public integration, resulting in delays to tracking event updates.
Australia Post is actively working to improve the stability of the integration and restore normal service. We are monitoring the situation closely and will provide updates as more information becomes available.
Deutsche Post Tracking service Issue
Started:
investigating
We are experiencing elevated error rate on Deutsche Post's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
June 2026
Deutsche Post Tracking Service Issue
Started:
investigating
We are experiencing elevated error rate on Deutsche Post Tracking service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
Elevated error rate on FedEx Transaction & shipment service
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
FedEx confirmed they are having multiple issue on their rest API service , we are closely working with carrier for resolution
investigating
We are currently experiencing an elevated error rate affecting label generation for FedEx BYOA account. Our team is actively investigating the issue ,We will share further updates as soon as they are available.
Degraded Orders Page Performance
Started:
investigating
We are currently investigating an issue causing intermittent degradation of the Orders page in the Shippo web application. Some customers may experience empty or incomplete order listings while using the Orders page.
Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.
Elevated error rate on La Post's Tracking
Started:
investigating
We have detected an elevated error rate from La Post's Tracking API. Our team has contacted the carrier and we are monitoring the situation.
During this time, tracking updates may be delayed, but will be sent once the carrier’s API is restored
Elevated error rate on Australia Post Transaction and tracking
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing elevated errors with the Australia Post transaction and tracking services. The carrier is experiencing an outage on their end.
During this time, customers may be unable to create labels, and tracking updates may be delayed but will be sent once the carrier’s API is restored
Elevated error rate on Deutsche Post Transaction
Started:
identified
Deutsche Post confirmed that they are having technical issue on their end their IT team is working on the fix
investigating
We are continuing to investigate this issue.
investigating
We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.
Elevated error rate on Deutsche Post transaction
Started:
investigating
We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
Investigating Elevated UPS API Errors
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue affecting UPS services. We have observed an elevated number of errors from UPS APIs, including service unavailability affecting multiple services. Customers may experience delays or intermittent failures when generating UPS rates and purchasing UPS labels
Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available
Degraded Performance for Rating and Label Generation APIs
Started:
monitoring
A fix has been implemented, and we are currently monitoring the system to ensure services continue to operate normally.
identified
We have identified the issue and confirmed that it is affecting only the USPS rate and label generation. Our team is actively implementing a fix and will keep you informed of any further developments.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue causing degraded API performance across our rating and label generation APIs. Customers may experience delays or failures when retrieving rates, purchasing shipments, or creating labels across all carriers.
Our engineering team is actively working to resolve the issue and restore normal service. We will provide further updates as they become available.
Elevated Errors Affecting QR Code Generation
Started:
investigating
We have detected an issue affecting QR code generation. Our team is actively investigating the issue. We'll share additional updates as soon as more information becomes available.
USPS Tracking disruption
Started:
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Deutsche Post label purchase failure
Started:
investigating
Customers using Deutsche Post through Shippo may experience intermittent issues with label purchases, shipment creation, and tracking services. The issue originates upstream with Deutsche Post's API. Other Shippo services and carriers are not affected. We are actively working with Deutsche Post to investigate the issue and will provide updates as more information becomes available.
Elevated error rate on Deutsche Post Transaction
Started:
investigating
We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.
May 2026
Elevated error rate on La Poste Tracking
Started:
investigating
We have detected an elevated error rate from La Poste's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Elevated error rate on dhl_ecommerce Transaction
Started:
investigating
We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation
USPS Tracking disruption
Started:
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier
Intermittent UPS rate quote and label failures
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
As of 16:30 UTC, the majority of Shippo's UPS authentication token renewal requests have failed over the past 75 minutes, causing intermittent errors with UPS rate quotes and label generation for accounts that use UPS. Shippo engineering is in active contact with UPS to coordinate a resolution and is reviewing token renewal patterns on our side.
USPS Tracking disruption
Started:
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Royal Mail InterSoft Tracking Degradation (Third-Party Issue)
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information.
Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.
April 2026
3rd party tracking updates issue
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an issue affecting tracking updates for shipments handled by XPO. Tracking events may not be visible on our platform at this time.
This issue is caused by a problem with a third-party integration that supports XPO tracking. Our partner is aware of the issue and is actively working on a fix.
At this time, we do not have a confirmed timeline for resolution. We will continue to share updates as more information becomes available.
Elevated Error Rates Across Shippo Services
Started:
monitoring
We've seen the error rates subside and systems are operating normally. We'll continue to monitor
investigating
We're seeing elevated error rates across Shippo's services. We're actively investigating and will post updates soon.
Elevated error rate on Colissimo and La Poste's transaction service
Started:
investigating
We are experiencing elevated error rate on La Poste and Colissimo's transaction service and it is affecting Label Generation. The carrier appears to be experiencing an outage on their side. We've reached out to them asking for an ETA and actively monitoring the status of these issues and will keep you posted on this.
Observing Interruption in Receiving USPS Tracking Events
Started:
investigating
We are experiencing an interruption in USPS tracking events from the carrier. We have reached out to USPS and actively monitoring the situation. We will keep you updated as soon as we receive an update from the carrier.
Elevated error rate on Canada Post Shipment service
Started:
investigating
We are experiencing elevated error rate on Canada Post Shipment service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
Observing Interruption in Receiving USPS Tracking Events
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Elevated error on royal Mail sf tracking
Started:
investigating
We are continuing to investigate this issue.
investigating
We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Observing Interruption in Receiving USPS Tracking Events
Started:
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Degraded performance on Australia Post Tracking
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments.
During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post.
The carrier is actively investigating and working on a...
Intermittent USPS API Outage on multiple API
Started:
monitoring
USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded.
We are actively monitoring the issue and will keep you posted with any further updates.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing issues with USPS affecting multiple USPS APIs. USPS has acknowledged the issue and their support teams are actively investigating.
We are closely monitoring the situation and will provide updates as soon as more information becomes available.
March 2026
USPS Tracking disruption
Started:
investigating
We are currently experiencing an interruption in USPS tracking events, which appears to be due to a carrier-side issue. USPS is actively investigating the problem.
We have reached out to them for an ETA and are closely monitoring the situation. We will keep you informed as soon as we have further updates.
Delay in USPS Tracking Updates
Started:
investigating
We are currently experiencing an interruption in tracking events from USPS. Our team is actively monitoring the situation, and we will keep you posted with updates.
FedEx's API outage
Started:
monitoring
FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.
USPS Tracking disruption
Started:
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Elevated error rate on Canada Post Tracking API
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
monitoring
We are currently investigating this issue.
investigating
We have detected an elevated error rate from the Canada_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation
Observing Interruption in Receiving USPS Tracking Events
Started:
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation.
Degraded API Performance
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.
Elevated error rate on Passport Shipment API
Started:
investigating
We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.
USPS tracking outage
Started:
investigating
USPS tracking maintenance was completed about 2 hours ago, but we are still not receiving any tracking updates. We have reached out to USPS for clarification and will keep you posted once we receive an update.
Elevated error rate on canada Post Shipment Service
Started:
investigating
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
Observing Interruption in Receiving USPS Tracking Events
Started:
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will provide further updates as soon as they become available.
Temporary disruption affecting USPS Military and U.S. Territory Shipments
Started:
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing a temporary disruption affecting label generation for USPS shipments destined for U.S. military addresses and certain U.S. territories.
We are working with the carrier to restore normal service as quickly as possible.
Elevated error rate on USPS Transaction API
Started:
monitoring
We started seeing recovery for label generation , we are monitoring things for a while
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels.
Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.