Shippo Outage History

Uptime record, past incidents, and downtime history for Shippo.

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90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
July 2026	22.2%	9	7
June 2026	36.7%	30	19
May 2026	25.8%	31	23
April 2026	33.3%	21	14

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026

Elevated error rate on Rating API from USPS.

minor

Started: Jul 9, 11:40 AM

investigating

We are seeing an elevated error on rating API from USPS. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.

Jul 9, 11:40 AM

Elevated error rate on La Post's Tracking

minor

Started: Jul 8, 8:37 AM

investigating

We have detected an elevated error rate from La Post's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed, but will be sent once the carrier’s API is restored

Jul 8, 8:37 AM

Australia Post – Delayed Tracking Event Updates

minor

Started: Jul 6, 4:51 PM

identified

Thank you for your patience as Our third-party vendor diligently works on this matter. Our third-party vendor made significant improvements to the Australia Post system. To ensure these enhancements are effective and maintain stability.

Jul 8, 6:51 PM

investigating

Our third-party vendor has informed us that Australia Post is currently experiencing inconsistencies with their public integration, resulting in delays to tracking event updates. Australia Post is actively working to improve the stability of the integration and restore normal service. We are monitoring the situation closely and will provide updates as more information becomes available.

Jul 6, 4:51 PM

Deutsche Post Tracking service Issue

minor

Started: Jul 1, 8:09 AM

investigating

We are experiencing elevated error rate on Deutsche Post's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.

Jul 1, 8:09 AM

June 2026

Deutsche Post Tracking Service Issue

minor

Started: Jun 29, 10:01 PM

investigating

We are experiencing elevated error rate on Deutsche Post Tracking service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.

Jun 29, 10:01 PM

Elevated error rate on FedEx Transaction & shipment service

minor

Started: Jun 26, 4:48 PM

monitoring

We are continuing to monitor for any further issues.

Jun 26, 6:57 PM

monitoring

A fix has been implemented and we are monitoring the results.

Jun 26, 6:12 PM

identified

FedEx confirmed they are having multiple issue on their rest API service , we are closely working with carrier for resolution

Jun 26, 5:17 PM

investigating

We are currently experiencing an elevated error rate affecting label generation for FedEx BYOA account. Our team is actively investigating the issue ,We will share further updates as soon as they are available.

Jun 26, 4:48 PM

Degraded Orders Page Performance

minor

Started: Jun 26, 4:34 AM

investigating

We are currently investigating an issue causing intermittent degradation of the Orders page in the Shippo web application. Some customers may experience empty or incomplete order listings while using the Orders page. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.

Jun 26, 4:34 AM

Elevated error rate on La Post's Tracking

minor

Started: Jun 25, 1:48 AM

investigating

Jun 25, 1:48 AM

Elevated error rate on Australia Post Transaction and tracking

minor

Started: Jun 19, 7:07 AM

monitoring

A fix has been implemented and we are monitoring the results.

Jun 19, 7:25 AM

investigating

We are currently experiencing elevated errors with the Australia Post transaction and tracking services. The carrier is experiencing an outage on their end. During this time, customers may be unable to create labels, and tracking updates may be delayed but will be sent once the carrier’s API is restored

Jun 19, 7:07 AM

Elevated error rate on Deutsche Post Transaction

minor

Started: Jun 17, 3:08 PM

identified

Deutsche Post confirmed that they are having technical issue on their end their IT team is working on the fix

Jun 17, 3:58 PM

investigating

We are continuing to investigate this issue.

Jun 17, 3:14 PM

investigating

We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.

Jun 17, 3:08 PM

Elevated error rate on Deutsche Post transaction

minor

Started: Jun 13, 12:33 PM

investigating

We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.

Jun 13, 12:33 PM

Investigating Elevated UPS API Errors

minor

Started: Jun 11, 9:13 PM

monitoring

A fix has been implemented and we are monitoring the results.

Jun 11, 9:56 PM

investigating

We are currently investigating an issue affecting UPS services. We have observed an elevated number of errors from UPS APIs, including service unavailability affecting multiple services. Customers may experience delays or intermittent failures when generating UPS rates and purchasing UPS labels Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available

Jun 11, 9:13 PM

Degraded Performance for Rating and Label Generation APIs

minor

Started: Jun 11, 6:27 AM

monitoring

A fix has been implemented, and we are currently monitoring the system to ensure services continue to operate normally.

Jun 11, 8:22 AM

identified

We have identified the issue and confirmed that it is affecting only the USPS rate and label generation. Our team is actively implementing a fix and will keep you informed of any further developments.

Jun 11, 7:21 AM

investigating

We are continuing to investigate this issue.

Jun 11, 6:29 AM

investigating

We are continuing to investigate this issue.

Jun 11, 6:28 AM

investigating

We are currently investigating an issue causing degraded API performance across our rating and label generation APIs. Customers may experience delays or failures when retrieving rates, purchasing shipments, or creating labels across all carriers. Our engineering team is actively working to resolve the issue and restore normal service. We will provide further updates as they become available.

Jun 11, 6:27 AM

Elevated Errors Affecting QR Code Generation

minor

Started: Jun 11, 5:37 AM

investigating

We have detected an issue affecting QR code generation. Our team is actively investigating the issue. We'll share additional updates as soon as more information becomes available.

Jun 11, 5:37 AM

USPS Tracking disruption

minor

Started: Jun 8, 2:26 AM

investigating

We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

Jun 8, 2:26 AM

Deutsche Post label purchase failure

minor

Started: Jun 2, 2:11 PM

investigating

Customers using Deutsche Post through Shippo may experience intermittent issues with label purchases, shipment creation, and tracking services. The issue originates upstream with Deutsche Post's API. Other Shippo services and carriers are not affected. We are actively working with Deutsche Post to investigate the issue and will provide updates as more information becomes available.

Jun 2, 2:11 PM

Elevated error rate on Deutsche Post Transaction

major

Started: Jun 1, 10:18 AM

investigating

Jun 1, 10:18 AM

May 2026

Elevated error rate on La Poste Tracking

Started: May 26, 10:04 PM

investigating

We have detected an elevated error rate from La Poste's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

May 26, 10:04 PM

Elevated error rate on dhl_ecommerce Transaction

major

Started: May 19, 6:51 PM

investigating

We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation

May 19, 6:51 PM

USPS Tracking disruption

minor

Started: May 12, 3:34 AM

investigating

We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier

May 12, 3:34 AM

Intermittent UPS rate quote and label failures

major

Started: May 8, 4:46 PM

monitoring

A fix has been implemented and we are monitoring the results.

May 8, 6:34 PM

investigating

As of 16:30 UTC, the majority of Shippo's UPS authentication token renewal requests have failed over the past 75 minutes, causing intermittent errors with UPS rate quotes and label generation for accounts that use UPS. Shippo engineering is in active contact with UPS to coordinate a resolution and is reviewing token renewal patterns on our side.

May 8, 4:46 PM

USPS Tracking disruption

minor

Started: May 8, 4:03 PM

investigating

May 8, 4:03 PM

Royal Mail InterSoft Tracking Degradation (Third-Party Issue)

minor

Started: May 4, 8:48 PM

monitoring

A fix has been implemented and we are monitoring the results.

May 14, 6:38 PM

investigating

We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information. Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.

May 4, 8:48 PM

April 2026

3rd party tracking updates issue

Started: Apr 27, 6:11 AM

identified

The issue has been identified and a fix is being implemented.

May 4, 8:42 PM

investigating

We are continuing to investigate this issue.

Apr 27, 6:15 AM

investigating

We are currently experiencing an issue affecting tracking updates for shipments handled by XPO. Tracking events may not be visible on our platform at this time. This issue is caused by a problem with a third-party integration that supports XPO tracking. Our partner is aware of the issue and is actively working on a fix. At this time, we do not have a confirmed timeline for resolution. We will continue to share updates as more information becomes available.

Apr 27, 6:11 AM

Elevated Error Rates Across Shippo Services

critical

Started: Apr 16, 10:44 PM

monitoring

We've seen the error rates subside and systems are operating normally. We'll continue to monitor

Apr 16, 11:16 PM

investigating

We're seeing elevated error rates across Shippo's services. We're actively investigating and will post updates soon.

Apr 16, 10:44 PM

Elevated error rate on Colissimo and La Poste's transaction service

critical

Started: Apr 14, 8:44 PM

investigating

We are experiencing elevated error rate on La Poste and Colissimo's transaction service and it is affecting Label Generation. The carrier appears to be experiencing an outage on their side. We've reached out to them asking for an ETA and actively monitoring the status of these issues and will keep you posted on this.

Apr 14, 8:44 PM

Observing Interruption in Receiving USPS Tracking Events

Started: Apr 13, 2:37 AM

investigating

We are experiencing an interruption in USPS tracking events from the carrier. We have reached out to USPS and actively monitoring the situation. We will keep you updated as soon as we receive an update from the carrier.

Apr 13, 2:37 AM

Elevated error rate on Canada Post Shipment service

critical

Started: Apr 12, 3:46 AM

investigating

We are experiencing elevated error rate on Canada Post Shipment service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.

Apr 12, 3:47 AM

Observing Interruption in Receiving USPS Tracking Events

Started: Apr 8, 3:35 AM

monitoring

A fix has been implemented and we are monitoring the results.

Apr 8, 7:01 AM

investigating

We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.

Apr 8, 3:35 AM

Elevated error on royal Mail sf tracking

minor

Started: Apr 7, 2:12 AM

investigating

We are continuing to investigate this issue.

Apr 7, 3:00 AM

investigating

We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Apr 7, 2:12 AM

Observing Interruption in Receiving USPS Tracking Events

minor

Started: Apr 5, 1:59 AM

investigating

Apr 5, 1:59 AM

Degraded performance on Australia Post Tracking

minor

Started: Apr 2, 9:11 PM

identified

The issue has been identified and a fix is being implemented.

Apr 5, 5:42 AM

investigating

We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments. During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post. The carrier is actively investigating and working on a...

Apr 2, 9:11 PM

Intermittent USPS API Outage on multiple API

critical

Started: Apr 2, 7:09 PM

monitoring

USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded. We are actively monitoring the issue and will keep you posted with any further updates.

Apr 2, 7:50 PM

monitoring

A fix has been implemented and we are monitoring the results.

Apr 2, 7:46 PM

investigating

We are continuing to investigate this issue.

Apr 2, 7:18 PM

investigating

We are currently experiencing issues with USPS affecting multiple USPS APIs. USPS has acknowledged the issue and their support teams are actively investigating. We are closely monitoring the situation and will provide updates as soon as more information becomes available.

Apr 2, 7:09 PM

March 2026

USPS Tracking disruption

minor

Started: Mar 31, 2:27 AM

investigating

We are currently experiencing an interruption in USPS tracking events, which appears to be due to a carrier-side issue. USPS is actively investigating the problem. We have reached out to them for an ETA and are closely monitoring the situation. We will keep you informed as soon as we have further updates.

Mar 31, 2:27 AM

Delay in USPS Tracking Updates

minor

Started: Mar 22, 2:59 AM

investigating

We are currently experiencing an interruption in tracking events from USPS. Our team is actively monitoring the situation, and we will keep you posted with updates.

Mar 22, 2:59 AM

FedEx's API outage

major

Started: Mar 19, 6:53 AM

monitoring

FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.

Mar 20, 9:22 AM

monitoring

A fix has been implemented and we are monitoring the results.

Mar 19, 10:40 PM

monitoring

A fix has been implemented and we are monitoring the results.

Mar 19, 10:36 PM

investigating

We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.

Mar 19, 6:53 AM

USPS Tracking disruption

minor

Started: Mar 18, 1:53 AM

investigating

Mar 18, 1:53 AM

Elevated error rate on Canada Post Tracking API

critical

Started: Mar 17, 4:26 PM

monitoring

A fix has been implemented and we are monitoring the results.

Mar 18, 11:56 AM

investigating

We are currently investigating this issue.

Mar 17, 5:21 PM

monitoring

We are currently investigating this issue.

Mar 17, 4:37 PM

investigating

We have detected an elevated error rate from the Canada_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation

Mar 17, 4:26 PM

Observing Interruption in Receiving USPS Tracking Events

minor

Started: Mar 16, 7:03 PM

investigating

We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation.

Mar 16, 7:03 PM

Degraded API Performance

minor

Started: Mar 16, 4:47 PM

monitoring

A fix has been implemented and we are monitoring the results.

Mar 16, 4:59 PM

identified

The issue has been identified and a fix is being implemented.

Mar 16, 4:57 PM

investigating

We are continuing to investigate this issue.

Mar 16, 4:51 PM

investigating

we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.

Mar 16, 4:47 PM

Elevated error rate on Passport Shipment API

critical

Started: Mar 16, 12:39 PM

investigating

We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.

Mar 16, 12:39 PM

USPS tracking outage

minor

Started: Mar 16, 10:27 AM

investigating

USPS tracking maintenance was completed about 2 hours ago, but we are still not receiving any tracking updates. We have reached out to USPS for clarification and will keep you posted once we receive an update.

Mar 16, 10:27 AM

Elevated error rate on canada Post Shipment Service

major

Started: Mar 15, 10:03 PM

investigating

We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored

Mar 15, 10:03 PM

Observing Interruption in Receiving USPS Tracking Events

major

Started: Mar 13, 2:38 PM

investigating

We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will provide further updates as soon as they become available.

Mar 13, 2:38 PM

Temporary disruption affecting USPS Military and U.S. Territory Shipments

major

Started: Mar 12, 4:52 PM

investigating

We are continuing to investigate this issue.

Mar 12, 6:26 PM

investigating

We are currently experiencing a temporary disruption affecting label generation for USPS shipments destined for U.S. military addresses and certain U.S. territories. We are working with the carrier to restore normal service as quickly as possible.

Mar 12, 4:52 PM

Elevated error rate on USPS Transaction API

major

Started: Mar 12, 4:21 PM

monitoring

We started seeing recovery for label generation , we are monitoring things for a while

Mar 12, 4:37 PM

investigating

We are continuing to investigate this issue.

Mar 12, 4:36 PM

investigating

We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.

Mar 12, 4:21 PM

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