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Shippo Outage History

Daily provider-status observations and published incident history for Shippo.

Component incident

Shippo has an active component incident; no global outage is indicated. Verified . Official provider source.

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16.3% of 49 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 12.5% 24 21

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Canada Post Service Degradation
major Observed active window 1h 4m

View incident details and source

Started:

Canada Post
investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
DPD UK Service Degradation
minor

View incident details and source

Started:

DPD UK
investigating
Hi Team, we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Canada Post Service Degradation
major Observed active window 2h 1m

View incident details and source

Started:

Canada Post
investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
La Poste Service Degradation
major Observed active window 1h 42m

View incident details and source

Started:

La Poste
investigating
Hi Team, We are currently observing an elevated error rate on La Poste's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to La Poste and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
APC Postal Service Degradation
minor Observed active window 51m

View incident details and source

Started:

APC Postal
investigating
We are currently seeing an interruption in APC Postal tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to APC Postal and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Elevated error rate on Canada post Shipment API
major Observed active window 4h 47m

View incident details and source

Started:

Canada Post
investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
USPS Service Degradation
major Observed active window 4h 18m

View incident details and source

Started:

USPS
identified
USPS has confirmed that the current disruption is caused by scheduled maintenance on their systems.
investigating
We are continuing to investigate this issue.
investigating
we are currently observing an elevated error rate on USPS's Transaction and SCAN form APIs. Label generation for International, Military, and U.S. Territory shipments and SCAN form generation will be unavailable; domestic label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
USPS Service Degradation
minor Observed active window 29m

View incident details and source

Started:

USPS
investigating
Hi Team, we are currently observing an elevated error rate on USPS's Transaction API. Label generation for International, Military, and U.S. Territory shipments will be unavailable; domestic label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Deutsche Post Service Degradation
minor Observed active window 2h 5m

View incident details and source

Started:

Deutsche Post
investigating
Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Elevated error rate on Canada post Shipment API
major Observed active window 25h 11m

View incident details and source

Started:

Canada Post
investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier..

Legacy Incident Archive

76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Elevated error rate on Third party vendor Tracking API
major Source not attested
Last archived state: resolved
View archived record details
Pitney Bowes
investigating
We are experiencing some issues in the tracking API with Third party vendor. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Elevated error rate on USPS Shipment API
major Source not attested
Last archived state: resolved
View archived record details
USPS
investigating
We have detected an elevated error rate from USPS Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, rates will be unavailable please retry once the carrier's API is restored.
EVRi Label generation outage
major Source not attested
Last archived state: resolved
View archived record details
EVRi
investigating
We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Elevated error rate on Canada Post Shipment
major Source not attested
Last archived state: resolved
View archived record details
Canada Post
investigating
We are experiencing an elevated error rate on Canada Post's Shipment API. It's a carrier-side issue; they're actively investigating this and will keep you posted on this.
USPS Rating – Degraded Performance
minor Source not attested
Last archived state: resolved
View archived record details
USPS
investigating
We are currently experiencing intermittent issues with USPS authentication, which may result in missing USPS rates for some merchants using their own USPS carrier accounts. USPS authentication has begun recovering, but intermittent failures are still occurring. Our team is actively monitoring the situation and will provide further updates as they become available.
Canada Post Shipment service outage
major Source not attested
Last archived state: resolved
View archived record details
Canada Post
investigating
We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. It's a carrier side issue, they're actively investigating this and will keep you posted on this.
Better trucks service disruption
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Elevated error rate on ontrac Transaction API
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on lasership Transaction API
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
investigating
We have detected an elevated error rate from lasership Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on ontrac Transaction API
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.