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Elevated error rate on UPS Shipment API

Major Impact Resolved Duration: 8h 36m September 5, 2026
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Current answer

Shippo experienced a major incident: Elevated error rate on UPS Shipment API. ServiceAlert observed recovery on Sep 5, 2026.

Official Shippo status page Current Shippo status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
UPS

Incident Timeline

Investigating
We’re seeing elevated error rates for the UPS Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
Sep 5, 2026 at 9:38 AM UTC
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