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0%of 34 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
27
27
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Processing of the remaining settlement backlog is continuing. We appreciate your patience and we will let you know as this issue is resolved.
identified
We are continuing to process the remaining backlog and have made significant progress. Thank you for your patience as we work to resolve this issue.
identified
Significant progress in clearing the settlement backlog has been made. Processing of the remaining backlog is continuing. We appreciate your patience and we will let you know as this issue is resolved.
identified
Settlements are now processing successfully. Processing of the remaining backlog is ongoing. Thank you for your patience and understanding as we work to resolve this issue.
identified
We have identified that customers in North America are experiencing delays in receiving transaction settlements from Visa. All other product functionality is working as expected. We are currently investigating.
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Legacy Incident Archive
180 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Sage Business Cloud Accounting (UKI) - Partial Outage
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
investigating
We have identified an issue preventing customers in the UK from accessing the iOS mobile version of SBC Accounting. Customers are presented with an EC02 error or asked to create an account when attempting to log into the IOS mobile app. We are currently investigating.
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
My Sage - Partial Outage
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Hemos identificado que los clientes en España no pueden acceder a my.sage.es. Al intentar iniciar sesión, se les muestra un mensaje de error "No Identificado".
Actualmente estamos investigando.
-----------------------------------
We have identified that customers in Spain are unable to access my.sage.es. When trying to log in they are presented with a "Not identified error message".
We are currently investigating.
ISV Marketplace - Major Outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sage 200 Standard (UKI) - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
monitoring
We have scheduled a maintenance for the product to apply further improvements on Wednesday 6th May for 30 minutes, between 21:00 BST and 21:30 BST.
We apologise for any inconvenience this might cause.
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
identified
We are continuing to work on a fix for this issue.
identified
We have identified an issue where UKI customers are experiencing latency when using the product. We are currently working on a fix.
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Banking Service - Partial Outage
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate the cause of the issue.
investigating
We have identified an issue where Canadian customers cannot import their banking transactions. We are currently investigating.
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sage DPW Cloud - Partial Outage
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
investigating
We identified an issue where a small subset of customers in Austria are experiencing a prolonged loading time when navigating the service. Some are getting error messages and timeouts. We are currently investigating.
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sage Intacct - Partial Outage
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
investigating
While we have been closely monitoring the service, the issue has reappeared.
In addition to the previously reported impact, customers are now also experiencing errors when attempting to synchronise data from Intacct to Ramp via the Accounts Payable (AP) module, which is integrated with Ramp. As a result, affected customers may be unable to generate invoices through the Contracts module and complete data synchronisation workflows between Intacct and Ramp.
Thank you for your understanding as we...
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
investigating
We have identified a global intermittent issue preventing customers from generating invoices via the Contracts module. Customers are being presented with an error message: "Trigger not activated. Verify the URL:...". All other product functionality are performing as expected.
We are currently investigating.
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Brightpearl - Partial Outage
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Brightpearl - Operational
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service continues to perform as expected. Avoiding a reoccurrence is our priority as we continue to closely monitor the service.
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
identified
We have identified an issue in the US and UK where orders are not allocating through multiple services. We are currently working on a fix for the issue.
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
April 2026
Sage Intacct - Operational
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Earlier today we identified an issue preventing student users in the USA from importing files within the learning feature. All other product functionalities were performing as expected for all customers.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
