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Remote Data Access (RDA) UKI - Degraded Performance

Minor Impact Monitoring Ongoing per provider September 29, 2026
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Current answer

Sage experienced a minor incident: Remote Data Access (RDA) UKI - Degraded Performance. The provider currently marks this incident Monitoring.

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Incident Lifecycle

Investigating Monitoring
Affected Components
Sage 50

Incident Timeline

Monitoring
We have identified an issue preventing customers from the UK and Ireland from logging to Sage 50 Accounts (UKI).
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 29, 2026 at 12:05 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 29, 2026 at 11:39 AM UTC
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