Current answer
Sage experienced a minor incident: Sage Intacct - Partial Outage. ServiceAlert observed recovery on Sep 25, 2026.
Provider-reported start: . Notice published: .
Looking for an update now? Check the current status, or follow Sage for future changes.
Affected Components
Sage Intacct
Sage Intacct
Sage Intacct
Sage Intacct
Incident Timeline
Investigating
We are continuing to investigate the cause of the issue.
Please see this link for a possible work around: <a href="https://www.intacct.com/ia/docs/en_US/help_action/Reporting/Distribute_and_run_reports/Export_reports/cant-export-report-to-Excel.htm">link</a>.
Please see this link for a possible work around: <a href="https://www.intacct.com/ia/docs/en_US/help_action/Reporting/Distribute_and_run_reports/Export_reports/cant-export-report-to-Excel.htm">link</a>.
Sep 24, 2026 at 4:00 PM UTC
Investigating
We have identified a global issue preventing customers from exporting the financial reports to excel. All other product functionalities are performing as expected.
We are currently investigating.
We are currently investigating.
Sep 24, 2026 at 2:22 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 24, 2026 at 2:07 PM UTC
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