Current answer
Sage experienced a minor incident: Sage 50 Cloud (US) - Partial Outage. ServiceAlert observed recovery on Sep 24, 2026.
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Incident Lifecycle
Affected Components
Sage 50 Cloud (US)
Sage 100 Contractor Cloud
Sage Fixed Assets Cloud
Sage 50 Cloud (UK)
Sage BOB
Incident Timeline
Identified
We are continuing to work on a fix for Sage 50 Cloud (UK).
The other affected products/services are available and performing as expected.
The other affected products/services are available and performing as expected.
Sep 23, 2026 at 3:06 PM UTC
Identified
We continue working on a fix.
Thank you for your patience as we work to resolve this issue.
Thank you for your patience as we work to resolve this issue.
Sep 22, 2026 at 3:52 PM UTC
Identified
We have identified the cause of the issue and we are working on a fix.
Sep 22, 2026 at 2:12 PM UTC
Investigating
We have identified an issue intermittently preventing the creation of new sites and sites that need to be re-provisioned. We are investigating.
The products/services affected are:
- Sage 50 Cloud US
- Sage 50 Cloud UK
- Sage 100 Contractor Cloud US
- Sage Fixed Assets Cloud US
- Sage BOB
The products/services affected are:
- Sage 50 Cloud US
- Sage 50 Cloud UK
- Sage 100 Contractor Cloud US
- Sage Fixed Assets Cloud US
- Sage BOB
Sep 22, 2026 at 1:23 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 22, 2026 at 12:52 PM UTC
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