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Brightpearl - Partial Outage

Minor Impact Resolved Duration: 44m September 18, 2026
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Current answer

Sage experienced a minor incident: Brightpearl - Partial Outage. ServiceAlert observed recovery on Sep 18, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
Brightpearl Brightpearl

Incident Timeline

Identified
We have identified an issue preventing customers in North America and Europe from accessing updated data within Beta reporting. The displayed data is outdated due to the synchronization process being in error. All other product functionalities are working as expected. We are currently investigating.
Sep 18, 2026 at 10:01 AM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 18, 2026 at 9:40 AM UTC
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