PowerSchool Outage History
Daily status observations, past incidents, and reported issue history for PowerSchool.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 28% | 25 | 18 |
| July 2026 | 12.9% | 31 | 27 |
| June 2026 | 40% | 30 | 18 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Third-party app re-authorization in Schoology
Started:
Schoology
monitoring
We have implemented corrective actions for customers impacted by this issue, including backend updates to help restore scheduled provisioning. We are currently monitoring service performance and are seeing provisioning activity resume successfully.
If your organization continues to experience issues with scheduled provisioning or syncs are not running as expected, a reauthorization of the integration may be required. We strongly encourage School Administrators to review and follow the steps ...
identified
We have identified an issue affecting scheduled provisioning for some customers. To restore normal provisioning, a reauthorization of the integration may be required.
A step-by-step guide is available in our Community article and can be followed by a School Administrator to complete the reauthorization process. Once completed, scheduled provisioning will resume automatically.
https://customercentral.powerschool.com/s/article/Schoology-SIS-Provisioning-Stops-Syncing-Due-to-Expired-OAuth-Token...
investigating
We have identified the issue affecting scheduled provisioning and are actively working to restore normal operations. Some customers may be required to complete a reauthorization step to resume provisioning activities. Our team is assisting impacted customers and will continue to provide updates as progress is made.
Investigating Issues Accessing eFP
Started:
eFinancePlus
monitoring
We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
investigating
We are investigating an issue affecting some eFP customers. Users may experience difficulties signing in or may be unable to access certain areas of the application after logging in.
Our teams are actively working to identify the cause and restore full functionality. We will provide additional updates as more information becomes available.
Atrieve - unable to access
Started:
ADS04
ADS03
ADS05
ADS06
ADS07
ADS08
HOST02
HOST03
HOST04
HOST05
HOST06
HOST07
HOST08
HOST11
HOST12
HOST31
HOST32
HOST33
HOST34
HOST35
HOST36
HOST09
HOST37
HOST38
monitoring
We have received reports that login and performance issues have improved, and users are once again able to access Atrieve normally. While our investigation has not identified any issues within the Atrieve application or hosting infrastructure, we continue to review potential network-related factors.
If you continue to experience issues, please contact Support.
investigating
As part of our investigation, we have updated the affected hosts and continue to review potential network-related factors. We will provide further updates as more information becomes available.
investigating
We are actively investigating reports of login difficulties and slow application performance affecting some Atrieve customers.
At this time, all Atrieve hosting environments remain operational, and our investigation has not identified any issues within the Atrieve application or hosting infrastructure. Our teams are reviewing potential upstream network-related factors and continue to gather information from affected customers and service providers. We will provide additional updates as more i...
investigating
We are currently investigating reports of users being unable to access Atrieve. We will continue to provide regular updates as we make progress toward resolution.
Investigating Service Degradation Across Multiple Products
Started:
monitoring
A fix has been implemented for the issue affecting multiple products. We are monitoring service performance to ensure stability.
investigating
During our ongoing investigation, we have identified that Employee Records - HigherEd is also experiencing impact related to this incident.
investigating
We are currently investigating an issue impacting multiple products.
Users may experience:
- Bad Gateway (502) errors
- Increased latency
- Intermittent access or performance degradation
Our engineering teams are actively investigating the underlying cause and working to restore normal service as quickly as possible.
Unable to login to Atrieve Web
Started:
monitoring
We have deployed a fix to production that has resolved the issue in Atrieve Web. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
identified
We have identified the cause for the ongoing issue in Atrieve Web and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
investigating
We are currently investigating an issue where users aren't able to login to Atrieve Web.
CMP / Ecollect Forms - 504 Gateway Timeout in Parent Portal
Started:
monitoring
We have successfully deployed a fix to the production environment. Initial results indicate that the service is functioning normally and remains stable. We are continuing to closely monitor performance to ensure continued reliability.
investigating
We continue to investigate the issue affecting Ecollect Forms within the Parent Portal. We understand this is impacting critical workflows and apologize for the disruption.
We will continue to provide updates as this investigation progresses. Thank you for your patience.
investigating
We are currently investigating an issue affecting Ecollect Forms within the Parent Portal. Some users are experiencing 504 Gateway Timeout errors when attempting to access or submit forms. We understand this is impacting critical workflows and apologize for the disruption.
We will continue to provide updates as this investigation progresses. Thank you for your patience.
July 2026
Multiple Unified Talent Products - Imports
Started:
identified
A fix has been implemented and we are monitoring the results.
identified
Our team has implemented a mitigation plan. Import jobs for all impacted products will be processed during the overnight cycle. Teams will actively monitor processing to confirm successful completion and will continue to provide updates as needed.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating reports that some imports for US Based Customers of Professional Learning, Perform Enterprise, Employee Records, Perform, and Applicant Tracking are not being processed as expected. Our team is actively working to identify the cause and will provide updates as more information becomes available.
June 2026
PowerSchool Customer Central - Registration and Case Creation
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are aware and are investigating an issue affecting registration and case creation services.
Document Management - Report Card Generation
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified an issue affecting report card generation within Document Management. Our teams are actively working toward a resolution and are closely monitoring progress. We will continue to share updates as they become available.
HigherEd - unable to access
Started:
monitoring
We have deployed a fix to production that has resolved the issue in HigherEd. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
identified
We have identified the cause for the ongoing issue in HigherEd and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
investigating
We are investigating reports of users unable to access within HigherEd within Canada. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
SchoolSpring Job Board - unable to access
Started:
monitoring
We have deployed a fix to production that has resolved the issue in SchoolSpring Job Board. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
investigating
We are investigating reports of unable to access application within SchoolSpring Job Board. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Connected Intelligence - Enrollment Data Replication Stopped
Started:
identified
We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/).
The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence.
Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not bei...
May 2026
Multiple Products - Users are encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.
Started:
monitoring
We are continuing to monitor for any further issues.
investigating
We are currently investigating reports of users in the East region encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.
Multiple Products - Users are encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
We are seeing improved performance and are monitoring for continued stability.
investigating
Multiple Products - Users are encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.
PowerSchool SIS - Users are encountering issues accessing the product
Started:
investigating
We are currently investigating reports that users in the East region are unable to access PowerSchool SIS.
Atrieve - Users Unable To Access Atrieve
Started:
investigating
We are investigating reports of service disruption and access issue within Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
eFinancePlus users encountering errors when logging in to eFinancePlus
Started:
monitoring
Service has been restored and we are monitoring for continued stability.
investigating
We are currently investigating reports of users encountering errors when attempting to log in to eFinancePlus.
BusinessPlus users encountering errors when logging into BusinessPlus
Started:
monitoring
Service has been restored and we are monitoring for continued stability.
investigating
We are currently investigating reports of users encountering errors when attempting to log in to BusinessPlus.
PowerSchool eSchoolPlus SIS Users Encountering Errors When Logging Into eSchoolPlus
Started:
monitoring
Service has been restored and we are monitoring for continued stability.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating reports of users encountering errors when attempting to log in to PowerSchool eSchoolPlus SIS
PowerSchool SIS - Users hosted in west region are unable to access PS SIS
Started:
monitoring
We have implemented a fix for the issue impacting SIS. Early indicators show that services are recovering, and users should begin to see improved performance.
Our teams are actively monitoring the system to ensure stability and full restoration of service.
identified
We have identified the cause for the ongoing issue in PowerSchool SIS and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
investigating
We are investigating reports of login and performance issues within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Atrieve - unable to log in and experiencing performance issues
Started:
monitoring
A fix has been deployed by our Vendors to address the performance issues within Atrieve. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
identified
The cause of the issue within Atrieve has been identified. We have identified that the issue is related to a regional upstream service provider. Our team is actively monitoring the situation, and we will provide further updates as more information becomes available.
investigating
We are currently investigating reports of users being unable to log in to Atrieve and experiencing performance issues. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
HigherEd - Users are unable login to Employee Records
Started:
monitoring
We have deployed a fix to production that has resolved the issue in HigherEd Employee Records. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
investigating
We are investigating reports of login issues within HigherEd Employee Records. Our team is working diligently to mitigate the reported issue and will continue to provide regular updates as we progress toward resolution.
April 2026
PowerSchool Higher Ed Applicant Tracking System Users Encountering and Error When Attempting to Log In
Started:
identified
The issue is identified and is impacting a subset of users. Teams are working to resolve the issue directly with impacted clients.
investigating
We are investigating reports of PowerSchool Higher Ed Applicant Tracking System Users Encountering and Error When Attempting to Log In
PowerSchool eSchoolPlus SIS Users Encountering Errors When Logging Into eSchoolPlus
Started:
monitoring
A fix has been implemented and we are monitoring to ensure continued stability.
identified
Teams are seeing some improvement but are seeing intermittent errors. We are continuing to work to implement a resolution.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate the errors being encountered and are diligently working to restore access.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of PowerSchool eSchoolPlus SIS users encountering 502 Bad Gateway errors when attempting to log into the product.
March 2026
Performance Matters - Users may be unable to load the Unify Portal or access the right hand menu
Started:
monitoring
We have deployed a fix to production that has resolved the issue within Performance matters. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
investigating
We are receiving reports of users being unable to load the Unify Portal or access the right hand menu within Performance matters. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Special Programs - Outage in East Region
Started:
monitoring
We have deployed a fix to production that has resolved the issue in Special Programs. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
investigating
We are currently investigating reports of users in the East region getting errors when attempting to log in to Special Programs. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
PowerSchool SIS - Users hosted in Azure East region are unable to access PS SIS
Started:
monitoring
A fix has been applied to the affected SIS Azure East VMs and applications. Our teams will continue to closely monitor the application to ensure stable performance and to confirm that all critical functionality remains fully operational.
identified
We are seeing that most impacted instances have been restored, and our teams are working to bring the remaining instances back online. We will continue to share updates as we make further progress toward full resolution
monitoring
We are seeing recovery of impacted SIS East Azure VMs and their SIS Applications. Our teams will continue to closely monitor the application to ensure stable performance and to confirm that all critical functionality remains fully operational.
investigating
We are investigating reports of multiple PowerSchool SIS users hosted in Azure east region are unable to access SIS application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..