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eFinancePlus Attachment Access Issue

Major Impact Resolved Duration: 1h 15m October 20, 2026
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Current answer

PowerSchool experienced a major incident: eFinancePlus Attachment Access Issue. ServiceAlert observed recovery on Oct 20, 2026.

Official PowerSchool status page Current PowerSchool status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
eFinancePlus

Incident Timeline

Monitoring
A fix has been implemented and service functionality has been restored. We are continuing to monitor the environment to ensure ongoing stability.
Oct 20, 2026 at 2:18 PM UTC
Investigating
We are aware of an issue affecting attachments within eFinancePlus, where users may be unable to view or access attached documents in certain modules. Users may also encounter error messages when attempting to open attachments.

Our teams are actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
Oct 20, 2026 at 1:55 PM UTC
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