Some Customers Experiencing Issues Accessing Atrieve Services
View the provider incident record →Current answer
PowerSchool experienced a major incident: Some Customers Experiencing Issues Accessing Atrieve Services. ServiceAlert observed recovery on Oct 12, 2026.
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Incident Lifecycle
Incident Timeline
Investigating
We are continuing to investigate this issue.
Oct 12, 2026 at 7:00 PM UTC
Investigating
We are currently investigating an issue affecting access to Atrieve for some customers. Users may be unable to access the site or log in successfully and may experience continuous loading after attempting to authenticate.
At this time, the issue has been confirmed to be affecting some customers.
Our teams are actively investigating the cause and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
At this time, the issue has been confirmed to be affecting some customers.
Our teams are actively investigating the cause and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Oct 12, 2026 at 6:57 PM UTC
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