New Multi-region uptime checks and custom-domain status pages

Atrieve ADS Service Interruption

Critical Impact Resolved Duration: 6h 38m September 16, 2026
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Current answer

PowerSchool experienced a critical incident: Atrieve ADS Service Interruption. ServiceAlert observed recovery on Sep 16, 2026.

Official PowerSchool status page Current PowerSchool status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
ADS01 ADS03 ADS04 ADS05 ADS06 ADS07 ADS08 ADS09

Incident Timeline

Monitoring
We have deployed a fix to production that has resolved the issue in Atrieve. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Sep 16, 2026 at 1:03 PM UTC
Investigating
We are aware of an issue that is causing intermittent impact for a subset of Atrieve Automated Dispatching System (ADS) users. Our team is actively investigating and working to identify the root cause and full scope of the issue. We will share further updates as they become available.
Sep 16, 2026 at 12:46 PM UTC
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