Intercom Outage History
Uptime record, past incidents, and downtime history for Intercom.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 0% | 10 | 10 |
| June 2026 | 20% | 30 | 24 |
| May 2026 | 0% | 31 | 31 |
| April 2026 | 70% | 20 | 6 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 11
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)
Started: Jun 12, 2:30 PM
identified
There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.
Jun 12, 2:30 PM
Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions
Started: Jun 11, 9:54 AM
identified
We are investing a high rate of errors in the mobile SDK endpoints and mobile push functionality in the EU and Australian hosting regions.
Jun 11, 9:54 AM
Login issues
Started: Jun 10, 1:19 PM
monitoring
Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption.
Jun 10, 1:19 PM
Degraded Performance Across Fin and Inbox Services
Started: Jun 1, 11:03 AM
monitoring
Jun 1, 12:43 PM
monitoring
Jun 1, 11:58 AM
identified
Jun 1, 11:31 AM
investigating
Jun 1, 11:03 AM
May 2026
Stale reporting data
Started: May 21, 11:09 AM
identified
May 21, 11:09 AM
April 2026
Investigating: Compromised version of intercom-client npm package and intercom-php
Started: Apr 30, 4:58 PM
monitoring
May 18, 12:39 PM
monitoring
May 6, 9:01 AM
monitoring
May 4, 11:06 AM
monitoring
May 1, 1:24 PM
monitoring
May 1, 11:51 AM
monitoring
May 1, 9:55 AM
monitoring
May 1, 12:26 AM
investigating
Apr 30, 11:00 PM
investigating
Apr 30, 4:58 PM
Errors on the REST API in Australia
Started: Apr 27, 11:43 AM
monitoring
Apr 27, 12:48 PM
investigating
Apr 27, 12:33 PM
monitoring
Apr 27, 12:08 PM
investigating
Apr 27, 11:43 AM
Fin is experiencing issues
Started: Apr 21, 11:30 PM
monitoring
Apr 22, 12:55 AM
identified
Apr 22, 12:03 AM
investigating
Apr 21, 11:30 PM
Fin is experiencing issues
Started: Apr 15, 4:57 PM
investigating
Apr 15, 4:57 PM
Fin is experiencing issues
Started: Apr 14, 11:29 AM
monitoring
Apr 14, 1:33 PM
monitoring
Apr 14, 1:19 PM
identified
Apr 14, 12:40 PM
identified
Apr 14, 12:15 PM
investigating
Apr 14, 11:53 AM
investigating
Apr 14, 11:42 AM
investigating
Apr 14, 11:29 AM
Email Forwarding is experiencing difficulties
Started: Apr 8, 6:22 PM
investigating
Apr 8, 7:17 PM
investigating
Apr 8, 6:22 PM
March 2026
Increased errors and latency with Inbox
Started: Mar 20, 6:43 PM
investigating
Mar 20, 7:32 PM
investigating
Mar 20, 6:43 PM
Errors in the European Hosting Region
Started: Mar 20, 4:47 PM
identified
Mar 20, 4:47 PM
Delayed update to Reports in the EU hosting region
Started: Mar 20, 3:05 PM
monitoring
Mar 20, 3:05 PM
Intercom Inbox is experiencing difficulties
Started: Mar 16, 3:50 PM
monitoring
Mar 16, 5:49 PM
monitoring
Mar 16, 4:16 PM
investigating
Mar 16, 3:50 PM
Slowness and errors in Inbox translations in the European hosting region
Started: Mar 16, 2:14 PM
investigating
Mar 16, 2:14 PM