Intercom Outage History
Daily status observations, past incidents, and reported issue history for Intercom.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 0% | 25 | 25 |
| July 2026 | 0% | 31 | 31 |
| June 2026 | 20% | 30 | 24 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)
Started:
identified
There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.
Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions
Started:
identified
We are investing a high rate of errors in the mobile SDK endpoints and mobile push functionality in the EU and Australian hosting regions.
Login issues
Started:
monitoring
Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption.
Degraded Performance Across Fin and Inbox Services
Started:
monitoring
monitoring
identified
investigating
May 2026
Stale reporting data
Started:
identified
April 2026
Investigating: Compromised version of intercom-client npm package and intercom-php
Started:
monitoring
monitoring
monitoring
monitoring
monitoring
monitoring
monitoring
investigating
investigating
Errors on the REST API in Australia
Started:
monitoring
investigating
monitoring
investigating
Fin is experiencing issues
Started:
monitoring
identified
investigating
Fin is experiencing issues
Started:
investigating
Fin is experiencing issues
Started:
monitoring
monitoring
identified
identified
investigating
investigating
investigating
Email Forwarding is experiencing difficulties
Started:
investigating
investigating
March 2026
Increased errors and latency with Inbox
Started:
investigating
investigating
Errors in the European Hosting Region
Started:
identified
Delayed update to Reports in the EU hosting region
Started:
monitoring
Intercom Inbox is experiencing difficulties
Started:
monitoring
monitoring
investigating
Slowness and errors in Inbox translations in the European hosting region
Started:
investigating