New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Intercom Outage History

Uptime record, past incidents, and downtime history for Intercom.

Checking current status...
56% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 26May 26

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 0% 26 26
April 2026 73.3% 30 8
March 2026 83.9% 31 5
February 2026 75% 4 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 25 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Stale reporting data
minor

Started: May 21, 11:09 AM

identified
May 21, 11:09 AM
April 2026
Investigating: Compromised version of intercom-client npm package and intercom-php
minor

Started: Apr 30, 4:58 PM

monitoring
May 18, 12:39 PM
monitoring
May 6, 9:01 AM
monitoring
May 4, 11:06 AM
monitoring
May 1, 1:24 PM
monitoring
May 1, 11:51 AM
monitoring
May 1, 9:55 AM
monitoring
May 1, 12:26 AM
investigating
Apr 30, 11:00 PM
investigating
Apr 30, 4:58 PM
Errors on the REST API in Australia
major

Started: Apr 27, 11:43 AM

monitoring
Apr 27, 12:48 PM
investigating
Apr 27, 12:33 PM
monitoring
Apr 27, 12:08 PM
investigating
Apr 27, 11:43 AM
Fin is experiencing issues
minor

Started: Apr 21, 11:30 PM

monitoring
Apr 22, 12:55 AM
identified
Apr 22, 12:03 AM
investigating
Apr 21, 11:30 PM
Fin is experiencing issues
minor

Started: Apr 15, 4:57 PM

investigating
Apr 15, 4:57 PM
Fin is experiencing issues
critical

Started: Apr 14, 11:29 AM

monitoring
Apr 14, 1:33 PM
monitoring
Apr 14, 1:19 PM
identified
Apr 14, 12:40 PM
identified
Apr 14, 12:15 PM
investigating
Apr 14, 11:53 AM
investigating
Apr 14, 11:42 AM
investigating
Apr 14, 11:29 AM
Email Forwarding is experiencing difficulties
major

Started: Apr 8, 6:22 PM

investigating
Apr 8, 7:17 PM
investigating
Apr 8, 6:22 PM
March 2026
Increased errors and latency with Inbox
minor

Started: Mar 20, 6:43 PM

investigating
Mar 20, 7:32 PM
investigating
Mar 20, 6:43 PM
Errors in the European Hosting Region
major

Started: Mar 20, 4:47 PM

identified
Mar 20, 4:47 PM
Delayed update to Reports in the EU hosting region
minor

Started: Mar 20, 3:05 PM

monitoring
Mar 20, 3:05 PM
Intercom Inbox is experiencing difficulties
critical

Started: Mar 16, 3:50 PM

monitoring
Mar 16, 5:49 PM
monitoring
Mar 16, 4:16 PM
investigating
Mar 16, 3:50 PM
Slowness and errors in Inbox translations in the European hosting region
minor

Started: Mar 16, 2:14 PM

investigating
Mar 16, 2:14 PM