Current answer
Intercom experienced a minor incident: Fin slowness. Resolved on Jul 15, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
US Hosting / Fin AI Agent
Incident Timeline
Resolved
Fin is back to normal. Between 14:45 - 15:30 UTC, Fin was slower than usual in the US hosting region.
Jul 15, 2026 at 3:45 PM UTC
Identified
We're investigating Fin being slower than usual to answer questions, in the USA hosting region.
Jul 15, 2026 at 3:21 PM UTC
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