Current answer
Intercom experienced a partial incident: Issues with Shopify integration. Resolved on Aug 19, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow Intercom for future changes.
Provider notice timeline
Affected Components
US Hosting / Apps and Integrations
EU Hosting / Apps and Integrations
AU Hosting / Apps and Integrations
Incident Timeline
Resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@fin.: mailto:team@fin.aiai if you have any further questions or if you’re still seeing any unexpected behaviour.
Please don’t hesitate to reach out to team@fin.: mailto:team@fin.aiai if you have any further questions or if you’re still seeing any unexpected behaviour.
Aug 19, 2026 at 11:45 PM UTC
Monitoring
We have implemented a fix and are monitoring. We’ll let you know when we are confident in our recovery.
Aug 19, 2026 at 11:40 PM UTC
Investigating
We're seeing issues with our Shopify integration. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
Aug 19, 2026 at 11:12 PM UTC
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