New Multi-region uptime checks and custom-domain status pages

Issues with Fin for Salesforce

Minor Impact Resolved Notice published: September 16, 2026
View the provider incident record →

Current answer

Intercom experienced a minor incident: Issues with Fin for Salesforce. Resolved on Sep 16, 2026.

Official Intercom status page Current Intercom status Provider update:

The notice publication date does not establish the outage start. Provider resolved: .

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Provider notice timeline

Monitoring
Affected Components
US Hosting / Other EU Hosting / Other AU Hosting / Other

Incident Timeline

Resolved
All services are presumed to be restored to normal operations. For more information please refer to this status page.: https://status.salesforce.com/incidents/20004433
Sep 16, 2026 at 5:19 PM UTC
Monitoring
Fin for Salesforce customers may experience issues due to an upstream error. We have confirmation a fix is being worked on and will update here as soon as we know more.
Sep 16, 2026 at 11:51 AM UTC
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