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72.4%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Multiple Regions - Agents and Solutions Management - Partial Outage
The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.
investigating
Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results.
We are investigating the issue and working toward a resolution.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
JAPAN - Orchestrator - Robot logs are not showing up
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
monitoring
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
investigating
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
[Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting [impacted functionality or user symptom] for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are monitoring connectivity and will update this page once stability is confirmed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
investigating
We are currently investigating this issue.
identified
We are observing degraded performance for services in UAE
Delays starting jobs on Cloud Robots in the US region
OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.
identified
We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.
investigating
We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
IXP service facing issues - US region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
This issue was limited to a single customer report and the service functioning was not impacted.
Next update: We are monitoring closely and will close this incident as soon as we make sure there is no wider impact.
investigating
We are investigating reports of a regional outage impacting IXP service in US Region
Impact: Users are unable to access IXP services in the affected region.
Next update: Our teams are investigating the cause.
Automation Hub Service Degradation
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
he fix has been deployed, and our team is actively monitoring the system to ensure stability.
identified
The issue has been identified, and our team is actively implementing a fix. We’re working to restore full service as quickly as possible.
investigating
We’re currently experiencing issues with Automation Hub, and some users may be unable to access the service. Our team is actively investigating and implementing mitigation steps. We’ll provide updates as soon as we have more information.
investigating
We’re currently experiencing issues with Automation Hub, and some users may be unable to access the service. Our team is actively investigating and implementing mitigation steps. We’ll provide updates as soon as we have more information.
Multiple Regions - Signing With Microsoft is momentarily impacted
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been mitigated, and services are now operating normally. We will continue to monitor the situation.”
identified
The issue has been identified, and the team is actively working on mitigation. Further updates will be shared as progress continues.
investigating
Signing With Microsoft is momentarily impacted
April 2026
Australia - Studio web & Orchestrator - Unable to access
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented for this issue. We are currently monitoring the service to ensure stability.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue where users are unable to access Studio Web & Orchestrator in the Australia region. Our team is actively working to identify the root cause and resolve it as quickly as possible.
US - IXP - Delays with IXP extraction in US region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A mitigation has been implemented for the IXP data extraction issue, and processing speeds are returning to normal. We are continuing to monitor the system to ensure full stability.
investigating
IXP data extractions are currently experiencing delays and intermittent failures in our US region. Our team is actively investigating the root cause.
Europe - Automation Cloud - Tenant is not showing up in the unit region
majorSource not attested
Last archived state: resolved
View archived record details
identified
Deployment of the fix is continuing to progress as expected. System behavior remains stable, and we are closely monitoring the environment. We expect this process to take a few more hours and will provide further updates as progress continues.
identified
Deployment of the fix is progressing well. We are continuing to monitor the environment closely to ensure stable system behavior.
identified
The deployed fix is still in progress, and we are closely monitoring the environment to observe its behavior and ensure it continues to remain stable.
identified
A fix has been implemented, and we are actively monitoring the situation to ensure there are no further issues
identified
Our mitigation efforts are continuing as we work toward a full resolution
identified
The mitigation efforts are taking longer than initially anticipated, but the team is actively working to resolve the issue as quickly as possible.
identified
The issue has been identified, and our team is actively working to resolve it
investigating
Some features may be temporarily unavailable during tenant updates. Our team is actively investigating
Multiple Regions - Autopilot for Everyone
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service is now showing signs of recovery and appears healthy. We are continuing to monitor the situation closely
investigating
GPT 4.o mini model is not available and is currently being investigated.
investigating
GPT 4.o mini model is not available and is currently being investigated.
US - Cloud Robots VM - 3rd party service provider outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to follow the cloud provider's outage until it is fully resolved.
monitoring
We are continuing to follow the cloud provider's outage until it is fully resolved.
monitoring
While we are not seeing any more impact on Cloud Robot VMs, we are continuing to follow the cloud provider's outage until it is fully resolved.
monitoring
We are seeing the remaining VMs recover, we will monitor to ensure there is no regression
monitoring
The cloud service provider is still actively working on completing their mitigation efforts
monitoring
Some VMs have still not recovered, and the cloud service provider is still actively working on completing their mitigation efforts
monitoring
The cloud service provider has applied mitigations and is starting to see improvements from their end. We are monitoring our services to ensure they are recovering as well.
identified
The cloud service provider has identified the issue and started applying a mitigation, we are continuing to follow up with them for more updates. We do not have an ETA for when the mitigation will be completed yet.
identified
We are still awaiting further details from the cloud service provider. We are exploring failover options as well
identified
The upstream Cloud provider has confirmed an outage impacting VMs for Cloud Robots VM in the US and Delayed US regions
Impact: Users may be unable to start robots
Next update: We are working with the provider to understand mitigation timelines.
Canada - Orchestrator - Create Tenants are failing
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the outage impacting Tenant creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants in Canada region
Next update: Our focus is on restoring service as quickly as possible.
investigating
We continue to investigate the cause of the issue impacting Tenant Creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are continuing to investigate the cause of the outage impacting Tenant Creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting Tenant Creation for Orchestrator in Canada.
Impact: Users may be unable to Create tenants in Canada
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Multiple Regions - Multiple Services - Agent runtime errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The mitigation has been rolled out, and we are validating that it has resolved the issue
identified
We have identified a mitigation and validated it in a lower environment. We are rolling out the mitigation to all affected regions.
identified
We are still working on a mitigation.
As a temporary workaround: The issue appears to be related to the IP Restriction security setting, as internal testing has shown that disabling it mitigates the issue. We understand that disabling this feature may not be possible for all customers, but we wish to provide it as an option.
In order to apply this mitigation: navigate to Admin -> Security Settings -> IP Restriction
identified
We are continuing to develop and validate a mitigation for this issue
identified
We have a mitigation and are validating it prior to deploying it to production
identified
We are still working on a mitigation for this issue
identified
We are validating the reversion of the improper configuration in a lower environment, and will begin deploying it to production regions shortly
identified
We have identified a defect in a recent deployment, which is causing the issue. We are preparing to roll back the change, which will return Agents to full functionality for all customers.
investigating
Further investigation has revealed that this issue is affecting all regions, so customers may experience Agents failing to start across all UiPath Automation Cloud regions.
We are continuing to investigate the root cause of the issue and will be working to mitigate it promptly.
investigating
We are continuing to investigate the cause of the issues, we will provide an update as soon as we begin working on a mitigation
investigating
We are investigating reports of an outage impacting Agents in US and Europe Regions.
Impact: Users may be unable to start Agents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
