UiPath Outage History
Daily status observations, past incidents, and reported issue history for UiPath.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 60% | 25 | 10 |
| July 2026 | 45.2% | 31 | 17 |
| June 2026 | 63.3% | 30 | 11 |
| May 2026 | 60% | 5 | 2 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Solutions Management- Japan - Partial Outage
Started:
Solutions Management
monitoring
The fix has been successfully deployed in the Japan region, and the issue has been mitigated. We are closely monitoring the service to ensure Solution Deployment continues to operate as expected and will provide further updates as needed.
identified
We have identified an issue affecting the Solution Deployment feature in Studio Web in the Japan region, where solution deployments may fail. A fix has been prepared and will be rolled out shortly. We will provide further updates as more information becomes available.
Singapore - Insights - Partial Outage
Started:
Insights
monitoring
The issue has been mitigated, and we are closely monitoring the Insights service in the Singapore region to ensure dashboards continue to load as expected.
investigating
We are investigating an issue affecting customers using Insights in the Singapore region, where dashboards may fail to load and display timeout errors. Our teams are working to identify the root cause and will provide further updates as more information becomes available.
Singapore - Document Understanding - Partial Outage
Started:
Document Understanding
monitoring
The issue has been mitigated, and we are closely monitoring the service to ensure it continues to operate as expected. We will provide further updates as more information becomes available.
investigating
We are investigating an issue affecting customers using the Extended OCR functionality in the Document Understanding service in the Singapore region. Our teams are working to identify the root cause and will provide further updates as more information becomes available.
Multiple Regions - UiPath Apps - Partial Outage
Started:
Apps
Apps
Apps
Apps
Apps
Apps
Apps
monitoring
The fix has been successfully deployed across all affected regions, and the issue has been mitigated. We are closely monitoring the service to ensure the fix continues to perform as expected and will provide further updates as needed.
identified
We have identified the cause of an issue impacting a small number of customers using UiPath Apps authored from the Studio Web service across multiple regions. Our teams are ready with a fix, and deployment is about to begin across the affected regions. We will continue to monitor the deployment and provide further updates as the fix takes effect.
US - Document Understanding - Partial Outage
Started:
monitoring
A fix has been implemented for the issue impacting document classification and extraction for Document Understanding in US, and we are currently monitoring the results.
US - Agents - Some Customers May Experience Errors When Using Claude Sonnet 4.6
Started:
Agents
monitoring
We have mitigated the issue. Our engineering team is actively monitoring and will share further updates as more information becomes available.
monitoring
We have mitigated the issue. Our engineering team is actively morning and will share further updates as more information becomes available.
investigating
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
investigating
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
[Community] - [Agentic Orchestration] - Reports of failures in expression evaluations related to the HITL task output parameters
Started:
Agentic Orchestration
monitoring
We have deployed the fix and are monitoring the resolution.
Next update: Our teams are monitoring the resolution and will share updates as available.
identified
We have identified the fix and the resolution is in progress.
Next update: Our teams are working on the fix and will share updates as available.
identified
We have identified the cause for an outage impacting expression evaluations related to the HITL task output parameters for Agentic Orchestration in community users in Europe.
Impact: Users will experience failures when they have an expressions using HITL task output parameter.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting expression evaluations related to the HITL task output parameters for Agentic Orchestration in community users in Europe.
Impact: Users will experience failures when they have an expressions using HITL task output parameter.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting failures in expression evaluations related to the HITL task output parameters for Asgentic Orchestratron in community users in Europe.
Impact: Users may be unable to complete HITL tasks
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Multiple Regions - Studio Web & Solutions Mgmt - Resource Configuration Screen Not Loading
Started:
Studio Web
Solutions Management
Solutions Management
Solutions Management
Solutions Management
Solutions Management
Solutions Management
Solutions Management
Solutions Management
Solutions Management
Studio Web
Studio Web
Solutions Management
Studio Web
Studio Web
Studio Web
Studio Web
Studio Web
Solutions Management
monitoring
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The fix has been verified and is being rolled out across all remaining regions. We are monitoring the deployment and recovery. Thanknyou for your patience.
identified
Deployment of the fix is in progress. We will provide further updates as the deployment progresses.
identified
We have identified the root cause of an issue in Studio Web where the resource configuration screen for changing resource attributes is not loading. We are deploying a fix.
Multiple Regions - Studio Web - New entities showing up with a delay
Started:
Studio Web
Studio Web
Studio Web
monitoring
The issue has been mitigated, and we expect processing times to return to normal shortly. We are monitoring the recovery closely. Thank you for your patience.
identified
We have identified the cause and are working on a resolution for the issue affecting a subset of tenants in Europe, the United States, and Japan. Thank you for your patience.
investigating
We continue to investigate the issue affecting a subset of tenants in Europe, the United States, and Japan, where newly created entities may take longer than expected to appear in Studio Web. No data is lost, and existing entities are unaffected.
investigating
We continue to investigate the issue and are working to identify the root cause and restore normal processing times.
investigating
We are investigating an issue affecting Community accounts where newly created entities may take approximately one hour to appear in Studio Web. No data is lost, and existing entities are unaffected.
Degraded Performance in US region - Orchestrator Robot Logs
Started:
identified
We have identified the cause of the degraded performance impacting Orchestrator in US region and are working on mitigation.
Impact: Users may experience delayed loads and views on Orchestrator Robot logs. Additional updates will be provided as we move toward resolution.
Document Understanding Outage on GXP East US Region
Started:
investigating
We are investigating degraded performance impacting Front-End Services in Document Understanding across GXP East US Region.
Impact: Users may notice timeouts when accessing the UI in GXP US.
Next update: Additional updates will be provided as more information becomes available.
Uipath Apps is facing outage in Delayed US region
Started:
monitoring
Mitigation has been applied and performance is improving for the issue.
We are monitoring closely to ensure stability.
identified
Team has made progress to fix underlying resource issue and is actively working to restore service.
identified
Team has identified an issue with an underlying resource and is actively working to restore service.
identified
Team is working on service restoration. We will update the status once mitigation is completed.
identified
We have identified the cause of the outage impacting Uipath Apps is facing outage in Delayed US region and are working on a fix.
Impact: Users may continue to be unable to access Uipath Apps and solutions dependent on Uipath Apps.
Team is working on service restoration.
AI Trust Layer Audit Log Degradation in the US Region
Started:
monitoring
The issue impacting visibility of recent audit log records for AI Trust Layer in the US has been resolved.
The affected aggregation jobs are running successfully, and backfill processing has returned to normal. Audit log ingestion remained healthy throughout the incident.
We will continue to monitor service health. Thank you for your patience.
identified
The fix remains in place and the affected aggregation jobs are continuing to run successfully.
Impact: Users may still experience delayed visibility of recent records on the AI Trust Layer Audit Log page while the backfill continues. Audit log ingestion remains healthy.
Our teams are continuing to monitor the backfill progress and will share another update once audit log visibility has fully recovered.
identified
We have applied a fix and are seeing the affected aggregation jobs run successfully again.
Impact: Users may continue to experience delayed visibility of recent records on the AI Trust Layer Audit Log page while processing catches up. Audit log ingestion remains healthy.
Our teams are monitoring the backfill process and will share another update once audit log visibility has fully recovered.
identified
We have identified the cause of degraded performance impacting visibility of recent audit log records for AI Trust Layer in the US region.
Impact: Users may experience missing or delayed recent records on the AI Trust Layer Audit Log page. Audit log ingestion remains healthy.
Our teams are redeploying the affected service and will continue monitoring recovery. We will share another update as soon as service behavior has stabilized.
investigating
We are investigating reports of degraded performance impacting visibility of recent audit log records for AI Trust Layer in the US region.
Impact: Users may experience missing or delayed recent records on the AI Trust Layer Audit Log page. Audit log ingestion remains healthy.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded performance for Agent/Maestro LLM workflow runs in US region
Started:
identified
We have identified that the degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region may be related to a third-party upstream dependency.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are continuing to work with the upstream provider and will share more details as remediation progresses.
investigating
We are continuing to investigate reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
After applying mitigation steps and monitoring the service, we are still observing latency in some workflows. Our teams are investigating whether an upstream provider may be contributing to the continued latency and will share more detail...
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are continuing to monitor the fix and confirm there is no further impact.
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are continuing to monitor the fix for stability and will share more details as needed.
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are monitoring the service to confirm continued stability and will share more details as needed.
identified
We have identified the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may continue to experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working on a fix and will share more details as remediation progresses.
investigating
We are investigating reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working to identify the cause and will share more details as the investigation progresses.
July 2026
Multiple Regions - UiPath Apps - Degraded Performance
Started:
monitoring
We have a mitigation available and are beginning to roll it out to affected regions. We will provide more updates as the mitigation takes effect.
identified
We are investigating degraded performance impacting UiPath Apps authored from Studio Web service in Multiple Regions.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
US - Document Understanding - Degraded Performance
Started:
monitoring
We are continuing to monitor the fix. Performance and error rates have returned to normal levels. We will provide an update once we confirm full recovery.
monitoring
We have implemented a fix for the degraded performance impacting Extraction and Classification for Document Understanding in US. We are monitoring the results and will provide an update shortly.
investigating
We are investigating reports of degraded performance impacting Extraction and Classifications for Document Understanding in US. Our teams are working to identify the cause and will share more details as the investigation progresses.
Multiple Regions - Insights - Degraded Performance
Started:
monitoring
The fix has been applied across all regions and we're monitoring to confirm full stability.
identified
The precautionary rollout to remaining regions is still in progress.
identified
We're still rolling the same fix out to remaining regions as a precaution. No further customer impact is expected.
identified
The fix has been applied to all impacted regions and the affected items have been recovered. As a precaution, we're rolling the same fix out to remaining regions. No further customer impact is expected.
identified
Recovery is complete in Japan and we're validating the changes. We'll apply the same fix to the remaining regions and update as each completes.
identified
We've prepared a fix and are validating it before applying it to affected queue items. We'll post again once recovery is underway
identified
We've identified the cause of an issue affecting a subset of recently created queue items. No data has been lost, and we've confirmed all affected items can be fully recovered. We're validating a fix and will begin recovery shortly.
investigating
We are continuing to investigate this issue.
investigating
We are investigating degraded performance impacting Insights Service in Japan, Singapore and Australia Region.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
Europe - Document Understanding - Degraded Performance
Started:
monitoring
We have applied the fix, we are currently monitoring the situation closely.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of degraded performance impacting Extraction and Classifications for Document Understanding in Europe. Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded Perormance - Europe - Document Understanding
Started:
monitoring
Our engineering team has applied a mitigation to address the issue. Since implementing the mitigation, we have observed a significant reduction in errors, and the affected service is returning to a stable state. We are continuing to closely monitor the service to ensure stability and will provide further updates.
investigating
We are investigating degraded performance affecting Document Understanding Helix 2.0. The extractor and splitter/classifier are experiencing increased delay and occasional failed requests in the Europe region
investigating
We are investigating degraded performance impacting Document Understanding Service in Europe Region.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
Orchestrator logs from robot jobs are visible with a delay in the US and Delayed US regions
Started:
identified
We are continuing mitigation activities and the impacted regions are showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We have identified impact in the US Delayed environment as well, and are continuing mitigation activities.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
investigating
We are still investigating the reports of delayed ingestion of robot logs.
Our teams are working to identify the cause and will share more details as the investigation progresses.
monitoring
Mitigation has been applied. We are monitoring closely to ensure stability.
investigating
We are investigating reports of missing robot logs in the US region.
Our teams are working to identify the cause and will share more details as the investigation progresses.
investigating
We are investigating reports of missing robot logs in the US region. Our teams are working to identify the cause and will share more details as the investigation progresses.
Orchestrator US Paid Degraded
Started:
identified
The issue causing degraded performance impacting Jobs for Orchestrator in US has been identified, and corrective actions are underway.
Impact: Users may continue to see delays when executing jobs.
We will provide further updates as mitigation progresses.
identified
We have identified the cause of the degraded performance impacting [impacted functionality / user symptom] for [Service] in [Region] and are working on mitigation.
Impact: Users may experience [describe ongoing impact, if any].
Additional updates will be provided as we move toward resolution.
[India] - Degraded Performance in Agents Evaluations
Started:
monitoring
We have identified the cause of the degraded performance impacting Evalutions for Agents in India region and we have applied a mitigation and are monitoring the situation.
Impact: Users may experience timeouts when running evaluations.
Additional updates will be provided We have identified the cause of the degraded performance affecting evaluations for agents in the India region. We have implemented mitigation measures and are monitoring the situation. Impact: Users may experience timeouts ...
[India] - Degraded Performace in Serverless Job Execution
Started:
monitoring
A fix has been applied and we are now monitoring the results. Job execution performance for Serverless Robots in India has returned to normal levels. We will continue to monitor the situation
identified
We have identified the issue and our teams has started working on applying the fix.
investigating
We are Investigating the cause of the degraded performance impacting Job Execution for Serverless Robots in India. Impact: Users may experience slow job execution. Additional updates will be provided as we move toward resolution.
[Australia] [Serverless] startup delays for Serverless Jobs
Started:
monitoring
The issue has been mitigated. We are continuing to monitor job execution.
identified
The issue causing degraded performance impacting Job execution for Serverless in Australia has been identified, and corrective actions are underway.
Impact: Users may continue to see delays when starting Jobs.
We will provide further updates as mitigation progresses.
Outage with Coded apps
Started:
monitoring
The issue with the cloud service provider has recovered. We are continuing to monitor the service for any further issues.
investigating
We are currently investigating an issue affecting Coded Apps. Initial findings indicate the issue may be related to our cloud provider's services. We will provide updates as more information becomes available.
[Multiple Regions] - Process Mining Ingestion Failures
Started:
identified
We have applied a mitigation in the Europe, United States, Japan and Australia regions, restoring Process Mining ingestion capabilities in these locations. Also we are actively working to restore functionality in the remaining affected regions
identified
We are investigating an issue causing ingestion failures in Process Mining across multiple regions. The root cause has been identified, and our engineering teams are actively working on mitigation and service restoration. Customers may experience failures in data ingestion into Process Mining during this time.
Delays in Serverless job execution - United States
Started:
monitoring
Between 2026-07-16 03:21 UTC and 03:41 UTC, and again between 2026-07-16 05:01 UTC and 05:36 UTC, customers in the US region may have experienced delayed execution of Serverless Jobs.
We have applied a fix to address the issue, and the service has recovered. We are actively monitoring the service to ensure continued stability.
IXP Autopilot Taxonomy Generation Unavailable Multiregion
Started:
identified
We are deploying fix in progress
identified
We are working on deploying the fix
identified
Generating a taxonomy with Autopilot on new IXP Unstructured and Complex Documents projects is currently unavailable across all regions. We have identified the root cause and a fix is being rolled out. We will update this page once the fix is fully deployed and the issue is resolved
Automation Service is experiencing connectivity issues while creating de...
Started:
identified
We are currently rolling out the fix to the production environment.
identified
We are currently deploying the fix in lower environment to validate.
identified
We have identified the issue. Currently working on deploying the fix.
investigating
Automation Solutions Service is experiencing connectivity issues while deploying packages containing integration services entities (connectors). We are currently investigating the issue.
[Multiple Regions] Agents - Degraded performance for LLM Calls
Started:
monitoring
Mitigation has been applied and performance is improving for LLM Calls in Agents across the US and EU regions.
Impact: Users may still experience failed LLM calls, but this should continue to improve.
We are monitoring closely to ensure stability.
investigating
We are investigating reports of degraded performance impacting LLM Calls for Agents in the US and EU regions.
Impact: Users may experience errors from LLM calls by Agents.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Integration Service Customers Facing intermittent failures in US
Started:
monitoring
Issue is mitigated now. we are now monitoring the issue.
identified
Issue is now resolved in Europe. We are seeing some errors in US and we are continuing to work on the fix.
identified
We are working to deploy the fix
identified
We are working to deploy the fix
identified
We are working to deploy the fix
identified
We are working to deploy the fix
identified
We are working to deploy the fix
identified
Issue resolved in Us region. we are seeing some intermittent failures in Europe region. We are investigating further on this.
identified
we are seeing some intermittent failures. We are still investigating further on this.
monitoring
Fix has been applyed we are currently monitoring the service to ensure stability
monitoring
Fix has been applyed we are currently monitoring the service to ensure stability
identified
Fix has been applyed we are currently monitoring the service to ensure stability
identified
The issue causing degraded performance affecting Integration Service in the US and Europe regions has been identified, and mitigation efforts are currently underway.
identified
Integration Service Customers Facing intermittent failures during connection creation and activities execution in US and Europe regions
Intermittent failures and slowness in Japan region when opening the Apps runtime
Started:
investigating
We are investigating an issue affecting the Apps runtime in the Japan region. Impacted customers may see delayed load times or failures when attempting to open deployed Apps. We will provide updates as more information becomes available.
Orchestrator: API trigger jobs are ignoring settings, configured under Execution Target(account, machine, hostname)
Started:
monitoring
Fix is now live in all regions. Early metrics from monitoring look stable. We'll keep a close eye on everything for the next 30 minutes before declaring full resolution.
identified
The fix has now been successfully deployed to the UK. As a result, the following regions are now operational: UK, India, UAE, Canada, EU, Australia, Japan, US and Switzerland
identified
Services have been restored to operational status in India, UAE, Canada, EU, Australia, Japan, US, Switzerland. Validation for the remaining regions (UK, Singapore) is underway.
identified
Services have been restored to operational status in the EU, Australia, Japan, US and Switzerland. Validation for the remaining regions is underway.
identified
Deployment and validation for the remaining regions are underway. We will share further updates as soon as they become available.
identified
The fix is live and working as expected in the US and Japan. We've started deploying it to the remaining affected regions.
identified
The fix is now live in the US and Japan, and we are monitoring stability in those regions. Concurrently, the team is focused on mitigating the issue across all remaining environments.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the cause of the degraded performance impacting Orchestrator's 'configured execution settings for API trigger job ignored' in US and we are working on mitigation.
Impact: customers might see configured execution settings for API trigger job ignored in orchestrator.
investigating
We have identified the issue and currently working on a fix.
Elevated error rates with Maestro Instances
Started:
identified
A fix has been identified and we are working on deploying it. Please note that only instances where instance management operations were performed (Pause, resume, retry, goto, migrate, cancel, patchvariable) were impacted.
identified
We are currently seeing some instance executions become stuck due to elevated error rates following a recent deployment. The root cause has been identified, and our team is actively working to resolve the issue.
Partial outage on IXP
Started:
monitoring
The issue has been mitigated and we are now monitoring the service currently. Please note that some functionality might take some time to recover as it catches up.
investigating
We are currently observing a partial outage on IXP and team is investigating this issue.
Intermittent Performance Issue on Maestro
Started:
monitoring
The immediate issue has been mitigated. However, because this specific failure mode develops gradually over time, we have additional monitoring in place and collecting more diagnostic data to prevent a recurrence.
identified
This issue is causing degraded performance impacting maestro instances and team is currently investigating the issue.
Impact: Workflows may experience slowness or get stuck.
Increased latency and degraded performance in US
Started:
monitoring
The issue has been mitigated and Orchestrator performance has returned to expected levels after degraded performance impacted US.
Impact: No ongoing user impact.
monitoring
Performance has continued to improve for the issue impacting Orchestrator in the US, and latency has decreased.
Impact: Some users may still experience intermittent degraded performance while we continue to investigate.
We are monitoring closely to ensure stability.
monitoring
Mitigation has been applied and performance is improving for the issue that impacted Orchestrator in US.
Impact: Users may still experience degraded performance, but this should continue to improve.
We are monitoring closely to ensure stability.
monitoring
Mitigation has been applied and performance is improving for the issue that impacted Orchestrator in US.
Impact: Users may still experience degraded performance, but this should continue to improve.
We are monitoring closely to ensure stability.
investigating
Increased latency and degraded performance in US, Investigation is in progress.
investigating
Increased latency and degraded performance in US, Investigation is in progress.
June 2026
[Multiple Regions] Orchestrator degraded performance
Started:
monitoring
All regions have recovered, we will monitor to ensure stability
monitoring
The mitigation is taking effect, and we are seeing performance return to normal
monitoring
The mitigation is taking effect, and we are seeing performance return to normal
identified
We have a mitigation available, and are beginning to roll it out to affected regions.
We will provide more updates as the mitigation takes effect
identified
We have identified the cause of the degraded performance impacting the GetJobs Activity for Orchestrator in Europe, Switzerland, Canada, India, Australia and UAE. We are actively working on a mitigation, which will be applied shortly
Additional updates will be provided as we move toward resolution.
Slow job executions for Maestro in North Europe
Started:
monitoring
We have applied a mitigation and seeing significant performance improvements in Maestro workflow executions. We will continue to monitor to ensure the situation has stabilized.
investigating
Increased latency affecting Maestro workflow executions in the North Europe
Maestro Performance Degradation in Europe Region
Started:
monitoring
We observed increased latency affecting Maestro workflow executions in the Europe region between June 12, 2026, 20:00 UTC and June 24, 2026, 15:00 UTC.
Impact: Some Maestro workflows experienced slower-than-normal execution times during this period. No other services were impacted.
The issue was isolated to Maestro workflow execution in the Europe region. Our team has taken corrective actions to restore normal performance and continues to monitor the service to ensure stability.
We apologi...
Maestro workflow intermittent failures occuring
Started:
monitoring
Operations have been stabilized for new workflows. We are now actively working through workflows that became pending as a result of the incident.
investigating
Recovery in TaaS East US began at approximately 12:45 PM PST. The service is currently stable, and we will continue monitoring to ensure sustained recovery.
investigating
We have scaled up and applied a fix and are seeing positive trends. We will continue to investigate and monitor
investigating
We are investigating reports of degraded performance impacting workflows for Maestro in east US.
Impact: Users may experience intermittent failures or stuck workflows.
Our teams are working to identify the cause and will share more details as the investigation progresses.
investigating
We are investigating reports of degraded performance impacting workflows for Maestro in east US.
Impact: Users may experience intermittent failures or stuck workflows.
Our teams are working to identify the cause and will share more details as the investigation progresses.
investigating
We are investigating reports of degraded performance impacting [impacted functionality / user symptom] for [Service] in [Region].
Impact: Users may experience [describe impacted functionality].
Our teams are working to identify the cause and will share more details as the investigation progresses.
Maestro workflow intermittent failures occuring
Started:
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
Impact: Users may still experience degraded performance, but this should continue to improve.
We are monitoring closely to ensure stability.
monitoring
Mitigation has been applied and performance is improving for the issue that impacted [impacted functionality / user symptom] in Maestro across US.
Impact: Users may still experience degraded perfornance but this should continue to improve.
We are monitoring closely to ensure stability.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.
investigating
We are investigating reports of degraded performance impacting workflows for Maestro in east US.
Impact: Users may experience intermittent failures or stuck workflows.
Our teams are working to identify the cause and will share more details as the investigation progresses.
IXP Partial Outage in Switzerland Region.
Started:
monitoring
A fix has been deployed and the service is recovering.
We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating reports of an issue in IXP in the Switzerland region.
Impact: Customers using IXP in the Switzerland may experience degraded performance and failed requests.
Our teams are actively working to identify the cause. Further updates will be shared as soon as more information becomes available.
Identified - Partial Outage in US region - Document Understanding
Started:
identified
Fix is underway and additional updates will be provided as we move toward.
Impact: Users may be unable to write and perform certain operations in US region on Document Understanding.
identified
Impact: Users may be unable to write and perform certain operations in US region on Document Understanding.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause of the degraded performance impacting write operations for Document Understanding in US region and are working on mitigation.
Impact: Users may experience failures on some of the write operations.
Additional updates will be provided as we move toward resolution.
Intermittent AzureOpenAI failures on India (ongoing) and Europe (mitigated)
Started:
identified
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Contacted and waiting for the LLM model provider (Azure OpenAI) mitigation to take place.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
identified
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
Degraded Login Performance in the United States Region
Started:
monitoring
Mitigation has been applied and performance is improving for the issue that impacted login functionality in IXP, Orchestrator, and potentially other services across the United States region.
We are monitoring closely to ensure stability.
investigating
We are investigating reports of degraded performance impacting login functionality for IXP, Orchestrator, and potentially other services in the United States region.
Impact: Users in the United States region may experience issues logging in to IXP, Orchestrator, and potentially other services.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded performance impacting Orchestrator and Document Understanding in Europe
Started:
identified
We have identified degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
Our teams are working on mitigating the issue and assessing the broader service impact, as addi...
investigating
We are continuing to investigate degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.
Our teams are also assessing the broader service impact, as additional services may be affected. We will share more details as the investigation and rollback progress.
investigating
We are investigating reports of degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page.
Customers will observe latency with the new data in insights in US region
Started:
identified
We have identified the cause of the degraded performance. We are working on the resolution
identified
We have identified the cause of the degraded performance.
Impact: Users may experience latency with the new data from orchestrator in insights in US region
Additional updates will be provided as we move toward resolution.
May 2026
IXP - Multiple Regions - Partial outage for GPT models
Started:
monitoring
We have rolled back a previous change which was responsible for the issue, and are seeing calls to GPT models succeed again.
Next update: we expect no further service disruptions, and will update once we have confirmed all regions are recovered
investigating
We are investigating failures and increased latency with GPT models for IXP.
Impact: Users may be unable to use GPT models in IXP.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Service Degradation Affecting Document Understanding, Agents, IXP, and GenAI Activities
Started:
identified
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
Our teams have identified a potential mitigation and are actively implementing it to reduce customer impact. We will continue to provide updates as progres...
investigating
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
IXP - Multiple Regions - User experience delays when using Gemini models
Started:
monitoring
All regions are fully operational. We will perform validations, and share any further updates as they become available
monitoring
We have applied and confirmed the fix in several regions, are are continuing to roll it out
monitoring
The fix has been deployed in the Japan region and we are validating its effectiveness. Additional testing is underway to confirm recovery. Services in all other regions remain fully operational. We will share further updates as they become available.
monitoring
A fix has been implemented successfully in all regions except Japan, where we are still actively working on resolving the issue. Services in other regions are operating normally. Our team continues to investigate and implement the fix for the Japan region, and we will provide further updates as soon as possible.
monitoring
We continue to monitor the service and have not observed any further issues so far. The system remains stable, and we will keep monitoring for continued assurance.
monitoring
A fix has been implemented and services are operating normally. We are continuing to monitor the service to ensure stability.
identified
We have identified the issue and are working on implementing a fix.
investigating
Investigation is ongoing. Our team continues to work toward a finding the root cause and we will share further updates as available.
investigating
We are currently experiencing delays and intermittent failures affecting document extraction that use Gemini models. Users may notice delay or unsuccessful processing requests across all regions.
Our team is actively investigating the issue and working to restore normal performance.
IXP - Major Outage in US region
Started:
monitoring
The database issue impacting IXP and Communication Mining has been resolved, and services are recovering normally. Our team is monitoring the systems closely to ensure continued stability.
investigating
We are investigating an issue impacting IXP and Communication Mining caused by a database outage. Our team is actively working to restore service and will provide updates as they become available.
Robot allocation changes not reflected in Orchestrator
Started:
monitoring
The stale subscriptions have been cleaned up and message delivery has been restored. Robot allocation changes are now propagating to Orchestrator as expected. We are actively monitoring the system to ensure stability and confirm no further throttling occurs.
identified
We identified an issue where robot allocations made at the tenant level were not being reflected in Orchestrator. The root cause was traced to messages throttling caused by exceeded storage quotas. Stale duplicate subscriptions with no active consumers had accumulated unread messages, exhausting the storage limit and blocking new message delivery.
Partial outage impacting for computer vision in US region
Started:
monitoring
The issue has been mitigated and resolved. Services are now operating normally. We will continue to monitor the environment to ensure stability.
Multiple Regions - Integration Service & Action Center — Degraded service
Started:
monitoring
The fix has been deployed. We are monitoring the situation and will close this incident once full stability is confirmed.
identified
The rollout is ongoing but taking longer than expected. We will provide another update once the deployment is fully complete. Thank you for your patience.
identified
We are currently applying a fix across all regions. Thank you for your patience.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are seeing issue with Microsoft team connecters. We will continue to provide updates as our investigation progresses.
Partial Outage for Document Processing in US region
Started:
monitoring
A fix has been deployed for the issue impacting document processing for Document Understanding in US, and we are monitoring closely.
Impact: Users may still experience issues with document processing.
Next update: We are continuing to monitor system behavior.
investigating
We are still investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Document processing partial outage in US region
Started:
monitoring
Document processing for Document Understanding in US is recovered and operational, and we are monitoring closely.
Next update: We are continuing to monitor system behavior.
identified
We have identified the cause of the outage impacting document processing for Document Understanding in US and are working on a fix.
Impact: Users may continue to be unable to process documents.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting document processing for [Document Understanding]
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available
Document processing partial outage
Started:
monitoring
A fix has been deployed for the issue impacting document processing for Document Understanding in US, and we are monitoring closely.
Impact: Users may still experience processing documents.
Next update: We are continuing to monitor system behavior.
identified
We have identified the cause of the outage impacting document processing for Document Understanding in US and are working on a fix.
Impact: Users may continue to be unable to process documents.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting document processing for Document Understanding.
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting document processing for [Document Understanding] in [All Regions].
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Patial outage impacting for computer vision in US region
Started:
monitoring
The issue has been mitigated and resolved. Services are now operating normally. We will continue to monitor the environment to ensure stability.
identified
The issue has been identified, and our teams are actively working toward applying a fix
investigating
We are investigating reports of an outage impacting for computer vision in US region.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Uipath in Switzerland Region is facing Outage
Started:
monitoring
Services are recovering across the affected region following mitigation impacting UiPath Cloud services in Switzerland.
Impact: Users may experience intermittent availability during recovery.
Next update: Monitoring continues.
identified
We have identified the cause of the regional outage impacting UiPath services in Switzerland and restoration efforts are underway.
Impact: Services remain unavailable in the affected region.
Next update: Our teams are actively working to restore service.
Orchestrator service is facing outage in Community Region
Started:
monitoring
A fix has been deployed for Orchestrator in Community region and we are monitoring closely.
Next update: We are continuing to monitor system behavior.
investigating
We are investigating the cause of the outage for Orchestrator in Community Region and are working on a fix.
IXP service facing issues - US region
Started:
monitoring
This issue was limited to a single customer report and the service functioning was not impacted.
Next update: We are monitoring closely and will close this incident as soon as we make sure there is no wider impact.
investigating
We are investigating reports of a regional outage impacting IXP service in US Region
Impact: Users are unable to access IXP services in the affected region.
Next update: Our teams are investigating the cause.
Automation Hub Service Degradation
Started:
monitoring
he fix has been deployed, and our team is actively monitoring the system to ensure stability.
identified
The issue has been identified, and our team is actively implementing a fix. We’re working to restore full service as quickly as possible.
investigating
We’re currently experiencing issues with Automation Hub, and some users may be unable to access the service. Our team is actively investigating and implementing mitigation steps. We’ll provide updates as soon as we have more information.
investigating
We’re currently experiencing issues with Automation Hub, and some users may be unable to access the service. Our team is actively investigating and implementing mitigation steps. We’ll provide updates as soon as we have more information.
Multiple Regions - Signing With Microsoft is momentarily impacted
Started:
monitoring
The issue has been mitigated, and services are now operating normally. We will continue to monitor the situation.”
identified
The issue has been identified, and the team is actively working on mitigation. Further updates will be shared as progress continues.
investigating
Signing With Microsoft is momentarily impacted
April 2026
Australia - Studio web & Orchestrator - Unable to access
Started:
monitoring
A fix has been implemented for this issue. We are currently monitoring the service to ensure stability.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue where users are unable to access Studio Web & Orchestrator in the Australia region. Our team is actively working to identify the root cause and resolve it as quickly as possible.
US - IXP - Delays with IXP extraction in US region
Started:
monitoring
A mitigation has been implemented for the IXP data extraction issue, and processing speeds are returning to normal. We are continuing to monitor the system to ensure full stability.
investigating
IXP data extractions are currently experiencing delays and intermittent failures in our US region. Our team is actively investigating the root cause.
Europe - Automation Cloud - Tenant is not showing up in the unit region
Started:
identified
Deployment of the fix is continuing to progress as expected. System behavior remains stable, and we are closely monitoring the environment. We expect this process to take a few more hours and will provide further updates as progress continues.
identified
Deployment of the fix is progressing well. We are continuing to monitor the environment closely to ensure stable system behavior.
identified
The deployed fix is still in progress, and we are closely monitoring the environment to observe its behavior and ensure it continues to remain stable.
identified
A fix has been implemented, and we are actively monitoring the situation to ensure there are no further issues
identified
Our mitigation efforts are continuing as we work toward a full resolution
identified
The mitigation efforts are taking longer than initially anticipated, but the team is actively working to resolve the issue as quickly as possible.
identified
The issue has been identified, and our team is actively working to resolve it
investigating
Some features may be temporarily unavailable during tenant updates. Our team is actively investigating
Multiple Regions - Autopilot for Everyone
Started:
monitoring
The service is now showing signs of recovery and appears healthy. We are continuing to monitor the situation closely
investigating
GPT 4.o mini model is not available and is currently being investigated.
investigating
GPT 4.o mini model is not available and is currently being investigated.
US - Cloud Robots VM - 3rd party service provider outage
Started:
monitoring
We are continuing to follow the cloud provider's outage until it is fully resolved.
monitoring
We are continuing to follow the cloud provider's outage until it is fully resolved.
monitoring
While we are not seeing any more impact on Cloud Robot VMs, we are continuing to follow the cloud provider's outage until it is fully resolved.
monitoring
We are seeing the remaining VMs recover, we will monitor to ensure there is no regression
monitoring
The cloud service provider is still actively working on completing their mitigation efforts
monitoring
Some VMs have still not recovered, and the cloud service provider is still actively working on completing their mitigation efforts
monitoring
The cloud service provider has applied mitigations and is starting to see improvements from their end. We are monitoring our services to ensure they are recovering as well.
identified
The cloud service provider has identified the issue and started applying a mitigation, we are continuing to follow up with them for more updates. We do not have an ETA for when the mitigation will be completed yet.
identified
We are still awaiting further details from the cloud service provider. We are exploring failover options as well
identified
The upstream Cloud provider has confirmed an outage impacting VMs for Cloud Robots VM in the US and Delayed US regions
Impact: Users may be unable to start robots
Next update: We are working with the provider to understand mitigation timelines.
Canada - Orchestrator - Create Tenants are failing
Started:
identified
We have identified the cause of the outage impacting Tenant creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants in Canada region
Next update: Our focus is on restoring service as quickly as possible.
investigating
We continue to investigate the cause of the issue impacting Tenant Creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are continuing to investigate the cause of the outage impacting Tenant Creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting Tenant Creation for Orchestrator in Canada.
Impact: Users may be unable to Create tenants in Canada
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Multiple Regions - Multiple Services - Agent runtime errors
Started:
monitoring
The mitigation has been rolled out, and we are validating that it has resolved the issue
identified
We have identified a mitigation and validated it in a lower environment. We are rolling out the mitigation to all affected regions.
identified
We are still working on a mitigation.
As a temporary workaround: The issue appears to be related to the IP Restriction security setting, as internal testing has shown that disabling it mitigates the issue. We understand that disabling this feature may not be possible for all customers, but we wish to provide it as an option.
In order to apply this mitigation: navigate to Admin -> Security Settings -> IP Restriction
identified
We are continuing to develop and validate a mitigation for this issue
identified
We have a mitigation and are validating it prior to deploying it to production
identified
We are still working on a mitigation for this issue
identified
We are validating the reversion of the improper configuration in a lower environment, and will begin deploying it to production regions shortly
identified
We have identified a defect in a recent deployment, which is causing the issue. We are preparing to roll back the change, which will return Agents to full functionality for all customers.
investigating
Further investigation has revealed that this issue is affecting all regions, so customers may experience Agents failing to start across all UiPath Automation Cloud regions.
We are continuing to investigate the root cause of the issue and will be working to mitigate it promptly.
investigating
We are continuing to investigate the cause of the issues, we will provide an update as soon as we begin working on a mitigation
investigating
We are investigating reports of an outage impacting Agents in US and Europe Regions.
Impact: Users may be unable to start Agents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Delayed US - IXP - Model unvailable
Started:
monitoring
We identified an issue that caused some IXP models to be unavailable or incorrectly shown as “not found.” A fix has been deployed, and we are continuing to monitor the situation closely. We will share a detailed root cause analysis for this incident at a later time.
UAE - Insights - Dashboard is down
Started:
identified
The cause of the outage impacting Dashboard for Insights in UAE has been identified and are working on a fix.
Impact: Users may be unable to access the Insights dashboard
Next update: Our focus is on restoring service as quickly as possible.
identified
We have identified the cause of the outage impacting Dashboard for Insights in UAE and are working on a fix.
Impact: Users may be unable to access the Insights dashboard
Next update: Our focus is on restoring service as quickly as possible.
Delayed US - Autopilot for Everyone - Sign-in issues
Started:
monitoring
We have applied a mitigation and are seeing traffic return to normal. We will continue to monitor the situation as it improves
investigating
Users may be unable to sign-in to Autopilot for Everyone, and may be unable to send messages even if already logged in.
Canada - Serverless Robots - Job Failures
Started:
monitoring
The issue has been mitigated, and services are functioning as expected. We are continuing to monitor the environment to confirm full recovery.
identified
We have mitigated the issue and are now applying a fix.
identified
We have identified the fix and it is currently being deployed.
investigating
Jobs running in the serverless environment in the Canada region may have experienced intermittent request failures, causing the entire job to fail.
Multiple Regions - Cloud Robots- VM - VPN gateway
Started:
monitoring
A fix has been deployed, and we are actively monitoring the system.
identified
A fix has been identified and is currently being implemented.
investigating
We have identified an issue affecting customers who have a VPN gateway configured and are navigating through the UI. Other customer scenarios remain unaffected. Based on current observations, the overall impact is low.
Multiple Regions - Orchestrator - Partial Service Disruption
Started:
monitoring
A fix has been deployed, and we are actively monitoring the system.
identified
A fix has been identified and is currently being implemented.
investigating
Subset of operations in Orchestrator intermittently failing across multiple regions.
Multiple Regions - Document Understanding - Elevated Error Rates
Started:
monitoring
We have observed that error rates affecting Document Understanding (DU) generative extraction in both the US and EU regions have subsided.
The system is currently stable, and our team continues to monitor performance closely to ensure full reliability. We will share further updates if there are any changes.
investigating
We are currently investigating an increase in failed requests affecting Document Understanding (DU) generative extraction capabilities in both the US and EU regions.
Our team has identified the issue and is actively working on mitigation. During this time, users may experience higher error rates or incomplete responses when using generative extraction features.
We will provide updates as we make progress toward full resolution.
Multiple Regions - IXP - Incorrect Validation Error Message
Started:
monitoring
A hotfix has now been successfully deployed to address the incorrect validation error message affecting a small subset of older IXP projects. We are actively monitoring to ensure stability.
identified
A hotfix is currently being rolled out to address the incorrect validation error message affecting a small subset of older IXP projects.
During this time, some users may continue to briefly see the incorrect message in the IXP UI. As a reminder, this does not impact IXP ingestion, and no customer action is required.
We will confirm once the rollout is complete.
investigating
We're currently seeing an issue where one IXP endpoint is displaying an incorrect validation error message for a small subset of older IXP projects following a recent change.
This message is not accurate and can be safely disregarded, though it may temporarily impact parts of the IXP UI.
Importantly, IXP ingestion is not affected, and no action is required from customers at this time.
Our team is actively working on a hotfix, which will be deployed as soon as possible. We'll share an updat...
Multiple services degraded due to auth failures in Europe region
Started:
monitoring
Our engineering team has implemented a fix and services are currently stabilising . We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating auth issues in the Europe region causing failures across multiple services .Our engineering team has identified the root cause and are in process of restoring full functionality.
investigating
We are currently investigating auth issues in the Europe region causing failures across multiple services .Our engineering team has identified the root cause and are in process of restoring full functionality.
Europe - Integration Service - Degraded Performance
Started:
investigating
We are currently investigating an issue where customers in the Europe region are unable to create new Integration Service Connections. Existing connections are not impacted. Our engineering team is actively working to identify the root cause and restore full functionality.
US - Insights - Orchestration Tables Impact
Started:
identified
We have identified the issue and are continuing to roll out a fix. Our teams remain actively engaged, and we will provide further updates as more information becomes available.
identified
We have identified the issue and are currently rolling out a fix. Our teams remain actively engaged, and we will provide further updates as more information becomes available.
identified
We have identified the issue and are currently rolling out a fix. Our teams remain actively engaged, and we will provide further updates as more information becomes available.
investigating
We are continuing to investigate reports of delayed data impacting orchestration tables for Insights in the United States.
Our teams remain actively engaged in identifying the root cause. We will provide further updates as more information becomes available.
investigating
We are investigating reports of delayed data impacting orchestration tables for Insights in the United States.
Our teams are actively working to identify the root cause and will share updates as more information becomes available.
Marketplace Currently Inaccessible (Requests Timing Out)
Started:
monitoring
Services have recovered and are currently stable. We are continuing to monitor while investigating the root cause and implementing a long-term fix. Thank you for your patience.
investigating
We are currently investigating this issue.
Studio Web Intermittent Debugging Issues
Started:
monitoring
A fix has been deployed and we are actively monitoring to confirm the issue is fully resolved.
identified
We have identified the issue, and a fix is currently being implemented.
investigating
We are investigating the issue.
Multiple Regions - Action Center - Elevated error rate
Started:
identified
we are still working to ensure that fix is being rolled out to all regions while also testing the fix to see if its working as expected.
identified
Our team has identified the issue and is rolling out a fix.
investigating
We are investigating customer reports of errors with Action Center
US - Automation Ops - Elevated Error Rate
Started:
monitoring
From approximately 11:00 AM to 12:30 PM PST, the governance service's East US experienced resource exhaustion, UiPath generative AI services may have encountered errors during this time.
Our team has scaled resources as a mitigation and investigation is ongoing.
investigating
AO-Governance in EUS region is experiencing elevated error rates.
Our team is currently investigating
Multiple Regions - Conversational Agents - Customers will start seeing their conversations degraded in US, Europe and Singapore regions
Started:
investigating
Some customers will start seeing their conversations degraded in US EU and Singapore regions. We are currently investigating the issue.
investigating
Some customers will start seeing their conversations degraded in US EU and Singapore regions. We are currently investigating the issue.
March 2026
Multiple Regions - Data Service - Outage
Started:
monitoring
Team has rolled out the fix and currently monitoring the service health.
investigating
We are currently experiencing an outage affecting UiPath Data Service across multiple regions. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Multiple Regions - Agents - Newly deployed Agents experiencing startup issues
Started:
identified
Team is making progress on a fix deployment, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
identified
Team is working on a fix deployment, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
investigating
Uipath Agents that are newly deployed in Canada, Japan and USA will not start unless a serverless machine template is assigned to the folder.
We are working on a fix, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
Multiple Regions - Agents - Agent Builder might not load for some customers.
Started:
identified
We are testing the fix and will share another update once the fix is ready to ship.
identified
We are actively working on a fix to ensure the cache is properly invalidated upon deployment. We'll share another update once the fix is ready to ship.
investigating
Agent Builder might not load for some customers. Impact is seen in multiple regions. The current workaround is to disable cache in the browser and refresh the page, while we are investigating the root cause.
Integration services - connection-creation-failing-for-some-tenants
Started:
monitoring
Identified the issue and rolled a fix for resolution. we are actively monitoring.
investigating
Users are unable to create Integration Service connections in US region
investigating
Agent Builder might not load for some customers. The current workaround is to disable cache in the browser and refresh the page, while we are investigating the root cause.
Multiple Regions - Cloud Robots- VM - Creation/Editing of VPN Gateway in UiPath Cloud Administration is currently failing. Existing VPN Gateways are not impacted.
Started:
monitoring
The issue has been resolved, and we are currently monitoring the system to ensure stabilit
monitoring
The issue has been resolved, and we are currently monitoring the system to ensure stabilit
identified
We are actively working on a fix and taking steps to minimize the impact. We will continue to share updates as they become available.
identified
We’ve identified the issue and are continuing to deploy mitigation. Work is ongoing, and we’re closely monitoring progress toward full resolution.
identified
We identified the issue and are working deploying the mitigation.
investigating
We are investigating the incident.
Europe - Integration Service - New connection creation is failing
Started:
monitoring
A fix has been deployed and the service is recovered.
Current status: We are monitoring the system to ensure stability and full recovery.
investigating
New connection creation in UiPath Integration Service is currently failing in the Europe region. Existing connections and running automations are not impacted.
The team is actively working to resolve the issue. We will continue to provide updates on status.
Multiple Regions - Integration Service - Partial Outage
Started:
monitoring
A fix has been deployed and the service is recovering.
Current status: We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating reports of an issue in Integration Service in multiple regions.
Impact: Integration Service existing connections are not visible in Orchestrator, and attempts to create a new connection result in no response
Our teams are actively working to identify the cause and assess the scope of the issue. Further updates will be shared as soon as more information becomes available.
investigating
We are currently investigating reports of an issue in Integration Service in Singapore region.
Impact: Integration Service existing connections are not visible in Orchestrator, and attempts to create a new connection result in no response
Our teams are actively working to identify the cause and assess the scope of the issue. Further updates will be shared as soon as more information becomes available.
Multiple Regions - Agents - Partial Outage
Started:
identified
We are actively working on implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml.
Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
identified
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
US - IXP - Degraded Performance
Started:
monitoring
A fix has been deployed to address the issue. We are actively monitoring the environment to confirm full service restoration.
investigating
Our team is making progress in identifying the root cause and is actively working diligently to mitigate the issue. No action is required from customers at this time.
investigating
We are currently investigating degraded performance affecting IXP in the US region.
Affected functionality:
- Automations utilizing IXP may experience increased latency
- Some requests may return HTTP 503 errors
Next steps:
Our team is actively investigating the root cause and working to restore full service. No action is required from customers at this time.
Multiple Regions - Customer Portal — Degraded Service
Started:
monitoring
System recovery is in progress and Customer Portal features are now operational
We are currently monitoring system stability and conducting final verification before confirming
full resolution.
investigating
The upstream provider has identified the root cause of the disruption and is actively deploying a fix across affected instances We are seeing gradual improvement in Customer Portal functionality.
investigating
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause:
An upstream dependenc...
Multiple Regions - Agents and RPA - Web Search Outage
Started:
identified
We have identified the cause of the outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions and are working on a fix.
Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions.
Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Australia - Studio Web - Outage
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue impacting Studio Web in the Australia region. Further updates will be provided shortly.
US - Studio Web - Outage
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue impacting Studio Web in the US region. Further updates will be provided shortly.
Canada - Multiple Services - Degraded Performance
Started:
monitoring
Our teams have identified the issue causing degraded performance impacting customers accessing UiPath from the Canada region and have implemented a fix. We are currently monitoring the services to ensure stability and will share additional updates if needed.
monitoring
Our teams have identified the issue causing degraded performance impacting services in the Canada region and have implemented a fix. We are currently monitoring the services to ensure stability and will share additional updates if needed.
investigating
Update: Our teams are continuing to investigate the degraded performance impacting services in Canada. The scope has expanded from Orchestrator to all services in the Canada region. The investigation is ongoing, and we are working to identify the root cause. We will share additional updates as more information becomes available.
investigating
Our teams are continuing to investigate the degraded performance impacting Orchestrator in Canada. The investigation is ongoing, and we are working to identify the root cause. We will share additional updates as more information becomes available.
investigating
We are investigating reports of degraded performance impacting Orchestrator in Canada.
Our teams are working to identify the cause and will share more details as the investigation progresses.