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71.9%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Multiple Regions - Agents and Solutions Management - Partial Outage
The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.
investigating
Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results.
We are investigating the issue and working toward a resolution.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
JAPAN - Orchestrator - Robot logs are not showing up
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
monitoring
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
investigating
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
[Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting [impacted functionality or user symptom] for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are monitoring connectivity and will update this page once stability is confirmed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
investigating
We are currently investigating this issue.
identified
We are observing degraded performance for services in UAE
Delays starting jobs on Cloud Robots in the US region
OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.
identified
We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.
investigating
We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Solutions Management- Japan - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
Solutions Management
monitoring
The fix has been successfully deployed in the Japan region, and the issue has been mitigated. We are closely monitoring the service to ensure Solution Deployment continues to operate as expected and will provide further updates as needed.
identified
We have identified an issue affecting the Solution Deployment feature in Studio Web in the Japan region, where solution deployments may fail. A fix has been prepared and will be rolled out shortly. We will provide further updates as more information becomes available.
Singapore - Insights - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
Insights
monitoring
The issue has been mitigated, and we are closely monitoring the Insights service in the Singapore region to ensure dashboards continue to load as expected.
investigating
We are investigating an issue affecting customers using Insights in the Singapore region, where dashboards may fail to load and display timeout errors. Our teams are working to identify the root cause and will provide further updates as more information becomes available.
The issue has been mitigated, and we are closely monitoring the service to ensure it continues to operate as expected. We will provide further updates as more information becomes available.
investigating
We are investigating an issue affecting customers using the Extended OCR functionality in the Document Understanding service in the Singapore region. Our teams are working to identify the root cause and will provide further updates as more information becomes available.
Multiple Regions - UiPath Apps - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
AppsAppsAppsAppsAppsAppsApps
monitoring
The fix has been successfully deployed across all affected regions, and the issue has been mitigated. We are closely monitoring the service to ensure the fix continues to perform as expected and will provide further updates as needed.
identified
We have identified the cause of an issue impacting a small number of customers using UiPath Apps authored from the Studio Web service across multiple regions. Our teams are ready with a fix, and deployment is about to begin across the affected regions. We will continue to monitor the deployment and provide further updates as the fix takes effect.
US - Document Understanding - Partial Outage
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented for the issue impacting document classification and extraction for Document Understanding in US, and we are currently monitoring the results.
US - Agents - Some Customers May Experience Errors When Using Claude Sonnet 4.6
majorSource not attested
Last archived state: resolved
View archived record details
Agents
monitoring
We have mitigated the issue. Our engineering team is actively monitoring and will share further updates as more information becomes available.
monitoring
We have mitigated the issue. Our engineering team is actively morning and will share further updates as more information becomes available.
investigating
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
investigating
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
[Community] - [Agentic Orchestration] - Reports of failures in expression evaluations related to the HITL task output parameters
majorSource not attested
Last archived state: resolved
View archived record details
Agentic Orchestration
monitoring
We have deployed the fix and are monitoring the resolution.
Next update: Our teams are monitoring the resolution and will share updates as available.
identified
We have identified the fix and the resolution is in progress.
Next update: Our teams are working on the fix and will share updates as available.
identified
We have identified the cause for an outage impacting expression evaluations related to the HITL task output parameters for Agentic Orchestration in community users in Europe.
Impact: Users will experience failures when they have an expressions using HITL task output parameter.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting expression evaluations related to the HITL task output parameters for Agentic Orchestration in community users in Europe.
Impact: Users will experience failures when they have an expressions using HITL task output parameter.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting failures in expression evaluations related to the HITL task output parameters for Asgentic Orchestratron in community users in Europe.
Impact: Users may be unable to complete HITL tasks
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Multiple Regions - Studio Web & Solutions Mgmt - Resource Configuration Screen Not Loading
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The fix has been verified and is being rolled out across all remaining regions. We are monitoring the deployment and recovery. Thanknyou for your patience.
identified
Deployment of the fix is in progress. We will provide further updates as the deployment progresses.
identified
We have identified the root cause of an issue in Studio Web where the resource configuration screen for changing resource attributes is not loading. We are deploying a fix.
Multiple Regions - Studio Web - New entities showing up with a delay
minorSource not attested
Last archived state: resolved
View archived record details
Studio WebStudio WebStudio Web
monitoring
The issue has been mitigated, and we expect processing times to return to normal shortly. We are monitoring the recovery closely. Thank you for your patience.
identified
We have identified the cause and are working on a resolution for the issue affecting a subset of tenants in Europe, the United States, and Japan. Thank you for your patience.
investigating
We continue to investigate the issue affecting a subset of tenants in Europe, the United States, and Japan, where newly created entities may take longer than expected to appear in Studio Web. No data is lost, and existing entities are unaffected.
investigating
We continue to investigate the issue and are working to identify the root cause and restore normal processing times.
investigating
We are investigating an issue affecting Community accounts where newly created entities may take approximately one hour to appear in Studio Web. No data is lost, and existing entities are unaffected.
Degraded Performance in US region - Orchestrator Robot Logs
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the degraded performance impacting Orchestrator in US region and are working on mitigation.
Impact: Users may experience delayed loads and views on Orchestrator Robot logs. Additional updates will be provided as we move toward resolution.
