UiPath Outage History
Uptime record, past incidents, and downtime history for UiPath.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 64% | 25 | 9 |
| April 2026 | 33.3% | 30 | 20 |
| March 2026 | 29% | 31 | 22 |
| February 2026 | 20% | 5 | 4 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Partial outage impacting for computer vision in US region
Started: May 20, 3:58 PM
monitoring
The issue has been mitigated and resolved. Services are now operating normally. We will continue to monitor the environment to ensure stability.
May 20, 3:58 PM
Multiple Regions - Integration Service & Action Center — Degraded service
Started: May 18, 11:12 AM
monitoring
The fix has been deployed. We are monitoring the situation and will close this incident once full stability is confirmed.
May 18, 6:26 PM
identified
The rollout is ongoing but taking longer than expected. We will provide another update once the deployment is fully complete. Thank you for your patience.
May 18, 4:21 PM
identified
We are currently applying a fix across all regions. Thank you for your patience.
May 18, 2:46 PM
identified
We are continuing to work on a fix for this issue.
May 18, 1:32 PM
identified
The issue has been identified and a fix is being implemented.
May 18, 12:30 PM
investigating
We are seeing issue with Microsoft team connecters. We will continue to provide updates as our investigation progresses.
May 18, 11:12 AM
Partial Outage for Document Processing in US region
Started: May 14, 9:39 PM
monitoring
A fix has been deployed for the issue impacting document processing for Document Understanding in US, and we are monitoring closely.
Impact: Users may still experience issues with document processing.
Next update: We are continuing to monitor system behavior.
May 14, 11:49 PM
investigating
We are still investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
May 14, 10:57 PM
investigating
We are investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
May 14, 9:39 PM
Document processing partial outage in US region
Started: May 14, 6:38 PM
monitoring
Document processing for Document Understanding in US is recovered and operational, and we are monitoring closely.
Next update: We are continuing to monitor system behavior.
May 14, 7:10 PM
identified
We have identified the cause of the outage impacting document processing for Document Understanding in US and are working on a fix.
Impact: Users may continue to be unable to process documents.
Next update: Our focus is on restoring service as quickly as possible.
May 14, 7:00 PM
investigating
We are investigating reports of an outage impacting document processing for [Document Understanding]
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available
May 14, 6:38 PM
Document processing partial outage
Started: May 14, 4:50 PM
monitoring
A fix has been deployed for the issue impacting document processing for Document Understanding in US, and we are monitoring closely.
Impact: Users may still experience processing documents.
Next update: We are continuing to monitor system behavior.
May 14, 5:13 PM
identified
We have identified the cause of the outage impacting document processing for Document Understanding in US and are working on a fix.
Impact: Users may continue to be unable to process documents.
Next update: Our focus is on restoring service as quickly as possible.
May 14, 5:04 PM
investigating
We are investigating reports of an outage impacting document processing for Document Understanding.
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
May 14, 4:51 PM
investigating
We are investigating reports of an outage impacting document processing for [Document Understanding] in [All Regions].
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
May 14, 4:50 PM
Patial outage impacting for computer vision in US region
Started: May 13, 3:06 PM
monitoring
The issue has been mitigated and resolved. Services are now operating normally. We will continue to monitor the environment to ensure stability.
May 13, 4:16 PM
identified
The issue has been identified, and our teams are actively working toward applying a fix
May 13, 4:04 PM
investigating
We are investigating reports of an outage impacting for computer vision in US region.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
May 13, 3:06 PM
Uipath in Switzerland Region is facing Outage
Started: May 13, 2:04 PM
monitoring
Services are recovering across the affected region following mitigation impacting UiPath Cloud services in Switzerland.
Impact: Users may experience intermittent availability during recovery.
Next update: Monitoring continues.
May 13, 2:16 PM
identified
We have identified the cause of the regional outage impacting UiPath services in Switzerland and restoration efforts are underway.
Impact: Services remain unavailable in the affected region.
Next update: Our teams are actively working to restore service.
May 13, 2:04 PM
Orchestrator service is facing outage in Community Region
Started: May 11, 1:33 PM
monitoring
A fix has been deployed for Orchestrator in Community region and we are monitoring closely.
Next update: We are continuing to monitor system behavior.
May 11, 1:39 PM
investigating
We are investigating the cause of the outage for Orchestrator in Community Region and are working on a fix.
May 11, 1:33 PM
IXP service facing issues - US region
Started: May 5, 8:22 AM
monitoring
This issue was limited to a single customer report and the service functioning was not impacted.
Next update: We are monitoring closely and will close this incident as soon as we make sure there is no wider impact.
May 5, 8:35 AM
investigating
We are investigating reports of a regional outage impacting IXP service in US Region
Impact: Users are unable to access IXP services in the affected region.
Next update: Our teams are investigating the cause.
May 5, 8:22 AM
Automation Hub Service Degradation
Started: May 1, 11:44 PM
monitoring
he fix has been deployed, and our team is actively monitoring the system to ensure stability.
May 1, 11:51 PM
identified
The issue has been identified, and our team is actively implementing a fix. We’re working to restore full service as quickly as possible.
May 1, 11:48 PM
investigating
We’re currently experiencing issues with Automation Hub, and some users may be unable to access the service. Our team is actively investigating and implementing mitigation steps. We’ll provide updates as soon as we have more information.
May 1, 11:45 PM
investigating
We’re currently experiencing issues with Automation Hub, and some users may be unable to access the service. Our team is actively investigating and implementing mitigation steps. We’ll provide updates as soon as we have more information.
May 1, 11:44 PM
Multiple Regions - Signing With Microsoft is momentarily impacted
Started: May 1, 5:59 PM
monitoring
The issue has been mitigated, and services are now operating normally. We will continue to monitor the situation.”
May 1, 6:35 PM
identified
The issue has been identified, and the team is actively working on mitigation. Further updates will be shared as progress continues.
May 1, 6:10 PM
investigating
Signing With Microsoft is momentarily impacted
May 1, 5:59 PM
April 2026
Australia - Studio web & Orchestrator - Unable to access
Started: Apr 30, 7:43 AM
monitoring
A fix has been implemented for this issue. We are currently monitoring the service to ensure stability.
Apr 30, 8:12 AM
investigating
We are continuing to investigate this issue.
Apr 30, 8:01 AM
investigating
We are currently investigating an issue where users are unable to access Studio Web & Orchestrator in the Australia region. Our team is actively working to identify the root cause and resolve it as quickly as possible.
Apr 30, 7:43 AM
US - IXP - Delays with IXP extraction in US region
Started: Apr 28, 10:19 PM
monitoring
A mitigation has been implemented for the IXP data extraction issue, and processing speeds are returning to normal. We are continuing to monitor the system to ensure full stability.
Apr 28, 11:07 PM
investigating
IXP data extractions are currently experiencing delays and intermittent failures in our US region. Our team is actively investigating the root cause.
Apr 28, 10:19 PM
Europe - Automation Cloud - Tenant is not showing up in the unit region
Started: Apr 28, 9:30 PM
identified
Deployment of the fix is continuing to progress as expected. System behavior remains stable, and we are closely monitoring the environment. We expect this process to take a few more hours and will provide further updates as progress continues.
Apr 29, 5:39 AM
identified
Deployment of the fix is progressing well. We are continuing to monitor the environment closely to ensure stable system behavior.
Apr 29, 3:44 AM
identified
The deployed fix is still in progress, and we are closely monitoring the environment to observe its behavior and ensure it continues to remain stable.
Apr 29, 2:00 AM
identified
A fix has been implemented, and we are actively monitoring the situation to ensure there are no further issues
Apr 29, 12:59 AM
identified
Our mitigation efforts are continuing as we work toward a full resolution
Apr 29, 12:06 AM
identified
The mitigation efforts are taking longer than initially anticipated, but the team is actively working to resolve the issue as quickly as possible.
Apr 28, 11:03 PM
identified
The issue has been identified, and our team is actively working to resolve it
Apr 28, 9:59 PM
investigating
Some features may be temporarily unavailable during tenant updates. Our team is actively investigating
Apr 28, 9:30 PM
Multiple Regions - Autopilot for Everyone
Started: Apr 27, 10:11 PM
monitoring
The service is now showing signs of recovery and appears healthy. We are continuing to monitor the situation closely
Apr 27, 10:53 PM
investigating
GPT 4.o mini model is not available and is currently being investigated.
Apr 27, 10:19 PM
investigating
GPT 4.o mini model is not available and is currently being investigated.
Apr 27, 10:11 PM
US - Cloud Robots VM - 3rd party service provider outage
Started: Apr 24, 4:14 PM
monitoring
We are continuing to follow the cloud provider's outage until it is fully resolved.
Apr 24, 11:12 PM
monitoring
We are continuing to follow the cloud provider's outage until it is fully resolved.
Apr 24, 10:10 PM
monitoring
While we are not seeing any more impact on Cloud Robot VMs, we are continuing to follow the cloud provider's outage until it is fully resolved.
Apr 24, 9:17 PM
monitoring
We are seeing the remaining VMs recover, we will monitor to ensure there is no regression
Apr 24, 8:23 PM
monitoring
The cloud service provider is still actively working on completing their mitigation efforts
Apr 24, 7:47 PM
monitoring
Some VMs have still not recovered, and the cloud service provider is still actively working on completing their mitigation efforts
Apr 24, 6:59 PM
monitoring
The cloud service provider has applied mitigations and is starting to see improvements from their end. We are monitoring our services to ensure they are recovering as well.
Apr 24, 6:10 PM
identified
The cloud service provider has identified the issue and started applying a mitigation, we are continuing to follow up with them for more updates. We do not have an ETA for when the mitigation will be completed yet.
Apr 24, 5:58 PM
identified
We are still awaiting further details from the cloud service provider. We are exploring failover options as well
Apr 24, 5:05 PM
identified
The upstream Cloud provider has confirmed an outage impacting VMs for Cloud Robots VM in the US and Delayed US regions
Impact: Users may be unable to start robots
Next update: We are working with the provider to understand mitigation timelines.
Apr 24, 4:14 PM
Canada - Orchestrator - Create Tenants are failing
Started: Apr 23, 5:15 PM
identified
We have identified the cause of the outage impacting Tenant creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants in Canada region
Next update: Our focus is on restoring service as quickly as possible.
Apr 23, 9:05 PM
investigating
We continue to investigate the cause of the issue impacting Tenant Creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants.
Next update: Our focus is on restoring service as quickly as possible.
Apr 23, 7:37 PM
investigating
We are continuing to investigate the cause of the outage impacting Tenant Creation for Orchestrator in Canada and are working on a fix.
Impact: Users may continue to be unable to Create tenants.
Next update: Our focus is on restoring service as quickly as possible.
Apr 23, 6:16 PM
investigating
We are investigating reports of an outage impacting Tenant Creation for Orchestrator in Canada.
Impact: Users may be unable to Create tenants in Canada
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Apr 23, 5:15 PM
Multiple Regions - Multiple Services - Agent runtime errors
Started: Apr 23, 3:24 PM
monitoring
The mitigation has been rolled out, and we are validating that it has resolved the issue
Apr 23, 10:49 PM
identified
We have identified a mitigation and validated it in a lower environment. We are rolling out the mitigation to all affected regions.
Apr 23, 9:54 PM
identified
We are still working on a mitigation.
As a temporary workaround: The issue appears to be related to the IP Restriction security setting, as internal testing has shown that disabling it mitigates the issue. We understand that disabling this feature may not be possible for all customers, but we wish to provide it as an option.
In order to apply this mitigation: navigate to Admin -> Security Settings -> IP Restriction
Apr 23, 9:29 PM
identified
We are continuing to develop and validate a mitigation for this issue
Apr 23, 9:06 PM
identified
We have a mitigation and are validating it prior to deploying it to production
Apr 23, 8:14 PM
identified
We are still working on a mitigation for this issue
Apr 23, 7:16 PM
identified
We are validating the reversion of the improper configuration in a lower environment, and will begin deploying it to production regions shortly
Apr 23, 6:18 PM
identified
We have identified a defect in a recent deployment, which is causing the issue. We are preparing to roll back the change, which will return Agents to full functionality for all customers.
Apr 23, 5:21 PM
investigating
Further investigation has revealed that this issue is affecting all regions, so customers may experience Agents failing to start across all UiPath Automation Cloud regions.
We are continuing to investigate the root cause of the issue and will be working to mitigate it promptly.
Apr 23, 4:44 PM
investigating
We are continuing to investigate the cause of the issues, we will provide an update as soon as we begin working on a mitigation
Apr 23, 4:17 PM
investigating
We are investigating reports of an outage impacting Agents in US and Europe Regions.
Impact: Users may be unable to start Agents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Apr 23, 3:24 PM
Delayed US - IXP - Model unvailable
Started: Apr 22, 2:18 PM
monitoring
We identified an issue that caused some IXP models to be unavailable or incorrectly shown as “not found.” A fix has been deployed, and we are continuing to monitor the situation closely. We will share a detailed root cause analysis for this incident at a later time.
Apr 22, 2:18 PM
UAE - Insights - Dashboard is down
Started: Apr 21, 5:59 PM
identified
The cause of the outage impacting Dashboard for Insights in UAE has been identified and are working on a fix.
Impact: Users may be unable to access the Insights dashboard
Next update: Our focus is on restoring service as quickly as possible.
Apr 21, 8:18 PM
identified
We have identified the cause of the outage impacting Dashboard for Insights in UAE and are working on a fix.
Impact: Users may be unable to access the Insights dashboard
Next update: Our focus is on restoring service as quickly as possible.
Apr 21, 5:59 PM
Delayed US - Autopilot for Everyone - Sign-in issues
Started: Apr 20, 6:55 PM
monitoring
We have applied a mitigation and are seeing traffic return to normal. We will continue to monitor the situation as it improves
Apr 20, 7:13 PM
investigating
Users may be unable to sign-in to Autopilot for Everyone, and may be unable to send messages even if already logged in.
Apr 20, 6:55 PM
Canada - Serverless Robots - Job Failures
Started: Apr 19, 10:01 AM
monitoring
The issue has been mitigated, and services are functioning as expected. We are continuing to monitor the environment to confirm full recovery.
Apr 19, 1:26 PM
identified
We have mitigated the issue and are now applying a fix.
Apr 19, 11:27 AM
identified
We have identified the fix and it is currently being deployed.
Apr 19, 11:06 AM
investigating
Jobs running in the serverless environment in the Canada region may have experienced intermittent request failures, causing the entire job to fail.
Apr 19, 10:01 AM
Multiple Regions - Cloud Robots- VM - VPN gateway
Started: Apr 17, 11:10 AM
monitoring
A fix has been deployed, and we are actively monitoring the system.
Apr 17, 1:40 PM
identified
A fix has been identified and is currently being implemented.
Apr 17, 12:14 PM
investigating
We have identified an issue affecting customers who have a VPN gateway configured and are navigating through the UI. Other customer scenarios remain unaffected. Based on current observations, the overall impact is low.
Apr 17, 11:10 AM
Multiple Regions - Orchestrator - Partial Service Disruption
Started: Apr 17, 9:29 AM
monitoring
A fix has been deployed, and we are actively monitoring the system.
Apr 17, 10:47 AM
identified
A fix has been identified and is currently being implemented.
Apr 17, 10:39 AM
investigating
Subset of operations in Orchestrator intermittently failing across multiple regions.
Apr 17, 9:29 AM
Multiple Regions - Document Understanding - Elevated Error Rates
Started: Apr 16, 6:32 PM
monitoring
We have observed that error rates affecting Document Understanding (DU) generative extraction in both the US and EU regions have subsided.
The system is currently stable, and our team continues to monitor performance closely to ensure full reliability. We will share further updates if there are any changes.
Apr 16, 7:23 PM
investigating
We are currently investigating an increase in failed requests affecting Document Understanding (DU) generative extraction capabilities in both the US and EU regions.
Our team has identified the issue and is actively working on mitigation. During this time, users may experience higher error rates or incomplete responses when using generative extraction features.
We will provide updates as we make progress toward full resolution.
Apr 16, 6:32 PM
Multiple Regions - IXP - Incorrect Validation Error Message
Started: Apr 16, 5:26 PM
monitoring
A hotfix has now been successfully deployed to address the incorrect validation error message affecting a small subset of older IXP projects. We are actively monitoring to ensure stability.
Apr 16, 6:51 PM
identified
A hotfix is currently being rolled out to address the incorrect validation error message affecting a small subset of older IXP projects.
During this time, some users may continue to briefly see the incorrect message in the IXP UI. As a reminder, this does not impact IXP ingestion, and no customer action is required.
We will confirm once the rollout is complete.
Apr 16, 6:17 PM
investigating
We're currently seeing an issue where one IXP endpoint is displaying an incorrect validation error message for a small subset of older IXP projects following a recent change.
This message is not accurate and can be safely disregarded, though it may temporarily impact parts of the IXP UI.
Importantly, IXP ingestion is not affected, and no action is required from customers at this time.
Our team is actively working on a hotfix, which will be deployed as soon as possible. We'll share an updat...
Apr 16, 5:26 PM
Multiple services degraded due to auth failures in Europe region
Started: Apr 15, 9:24 AM
monitoring
Our engineering team has implemented a fix and services are currently stabilising . We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
Apr 15, 9:39 AM
investigating
We are currently investigating auth issues in the Europe region causing failures across multiple services .Our engineering team has identified the root cause and are in process of restoring full functionality.
Apr 15, 9:30 AM
investigating
We are currently investigating auth issues in the Europe region causing failures across multiple services .Our engineering team has identified the root cause and are in process of restoring full functionality.
Apr 15, 9:24 AM
Europe - Integration Service - Degraded Performance
Started: Apr 15, 7:37 AM
investigating
We are currently investigating an issue where customers in the Europe region are unable to create new Integration Service Connections. Existing connections are not impacted. Our engineering team is actively working to identify the root cause and restore full functionality.
Apr 15, 7:37 AM
US - Insights - Orchestration Tables Impact
Started: Apr 13, 6:09 PM
identified
We have identified the issue and are continuing to roll out a fix. Our teams remain actively engaged, and we will provide further updates as more information becomes available.
Apr 13, 10:36 PM
identified
We have identified the issue and are currently rolling out a fix. Our teams remain actively engaged, and we will provide further updates as more information becomes available.
Apr 13, 9:24 PM
identified
We have identified the issue and are currently rolling out a fix. Our teams remain actively engaged, and we will provide further updates as more information becomes available.
Apr 13, 8:16 PM
investigating
We are continuing to investigate reports of delayed data impacting orchestration tables for Insights in the United States.
Our teams remain actively engaged in identifying the root cause. We will provide further updates as more information becomes available.
Apr 13, 7:16 PM
investigating
We are investigating reports of delayed data impacting orchestration tables for Insights in the United States.
Our teams are actively working to identify the root cause and will share updates as more information becomes available.
Apr 13, 6:09 PM
Marketplace Currently Inaccessible (Requests Timing Out)
Started: Apr 9, 8:12 AM
monitoring
Services have recovered and are currently stable. We are continuing to monitor while investigating the root cause and implementing a long-term fix. Thank you for your patience.
Apr 9, 8:53 AM
investigating
We are currently investigating this issue.
Apr 9, 8:12 AM
Studio Web Intermittent Debugging Issues
Started: Apr 8, 8:36 AM
monitoring
A fix has been deployed and we are actively monitoring to confirm the issue is fully resolved.
Apr 8, 10:15 AM
identified
We have identified the issue, and a fix is currently being implemented.
Apr 8, 9:32 AM
investigating
We are investigating the issue.
Apr 8, 8:36 AM
Multiple Regions - Action Center - Elevated error rate
Started: Apr 2, 9:47 PM
identified
we are still working to ensure that fix is being rolled out to all regions while also testing the fix to see if its working as expected.
Apr 2, 11:53 PM
identified
Our team has identified the issue and is rolling out a fix.
Apr 2, 10:34 PM
investigating
We are investigating customer reports of errors with Action Center
Apr 2, 9:47 PM
US - Automation Ops - Elevated Error Rate
Started: Apr 2, 7:11 PM
monitoring
From approximately 11:00 AM to 12:30 PM PST, the governance service's East US experienced resource exhaustion, UiPath generative AI services may have encountered errors during this time.
Our team has scaled resources as a mitigation and investigation is ongoing.
Apr 2, 7:53 PM
investigating
AO-Governance in EUS region is experiencing elevated error rates.
Our team is currently investigating
Apr 2, 7:11 PM
Multiple Regions - Conversational Agents - Customers will start seeing their conversations degraded in US, Europe and Singapore regions
Started: Apr 2, 7:07 PM
investigating
Some customers will start seeing their conversations degraded in US EU and Singapore regions. We are currently investigating the issue.
Apr 2, 7:08 PM
investigating
Some customers will start seeing their conversations degraded in US EU and Singapore regions. We are currently investigating the issue.
Apr 2, 7:07 PM
March 2026
Multiple Regions - Data Service - Outage
Started: Mar 31, 8:42 AM
monitoring
Team has rolled out the fix and currently monitoring the service health.
Mar 31, 9:03 AM
investigating
We are currently experiencing an outage affecting UiPath Data Service across multiple regions. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Mar 31, 8:42 AM
Multiple Regions - Agents - Newly deployed Agents experiencing startup issues
Started: Mar 30, 10:12 AM
identified
Team is making progress on a fix deployment, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
Mar 30, 1:34 PM
identified
Team is working on a fix deployment, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
Mar 30, 11:36 AM
investigating
Uipath Agents that are newly deployed in Canada, Japan and USA will not start unless a serverless machine template is assigned to the folder.
We are working on a fix, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
Mar 30, 10:12 AM
Multiple Regions - Agents - Agent Builder might not load for some customers.
Started: Mar 25, 6:27 PM
identified
We are testing the fix and will share another update once the fix is ready to ship.
Mar 25, 8:07 PM
identified
We are actively working on a fix to ensure the cache is properly invalidated upon deployment. We'll share another update once the fix is ready to ship.
Mar 25, 6:41 PM
investigating
Agent Builder might not load for some customers. Impact is seen in multiple regions. The current workaround is to disable cache in the browser and refresh the page, while we are investigating the root cause.
Mar 25, 6:27 PM
Integration services - connection-creation-failing-for-some-tenants
Started: Mar 25, 5:23 PM
monitoring
Identified the issue and rolled a fix for resolution. we are actively monitoring.
Mar 25, 5:59 PM
investigating
Users are unable to create Integration Service connections in US region
Mar 25, 5:33 PM
investigating
Agent Builder might not load for some customers. The current workaround is to disable cache in the browser and refresh the page, while we are investigating the root cause.
Mar 25, 5:23 PM
Multiple Regions - Cloud Robots- VM - Creation/Editing of VPN Gateway in UiPath Cloud Administration is currently failing. Existing VPN Gateways are not impacted.
Started: Mar 23, 3:27 PM
monitoring
The issue has been resolved, and we are currently monitoring the system to ensure stabilit
Mar 23, 10:17 PM
monitoring
The issue has been resolved, and we are currently monitoring the system to ensure stabilit
Mar 23, 10:13 PM
identified
We are actively working on a fix and taking steps to minimize the impact. We will continue to share updates as they become available.
Mar 23, 7:26 PM
identified
We’ve identified the issue and are continuing to deploy mitigation. Work is ongoing, and we’re closely monitoring progress toward full resolution.
Mar 23, 5:51 PM
identified
We identified the issue and are working deploying the mitigation.
Mar 23, 4:23 PM
investigating
We are investigating the incident.
Mar 23, 3:27 PM
Europe - Integration Service - New connection creation is failing
Started: Mar 23, 11:42 AM
monitoring
A fix has been deployed and the service is recovered.
Current status: We are monitoring the system to ensure stability and full recovery.
Mar 23, 12:00 PM
investigating
New connection creation in UiPath Integration Service is currently failing in the Europe region. Existing connections and running automations are not impacted.
The team is actively working to resolve the issue. We will continue to provide updates on status.
Mar 23, 11:42 AM
Multiple Regions - Integration Service - Partial Outage
Started: Mar 20, 7:28 AM
monitoring
A fix has been deployed and the service is recovering.
Current status: We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
Mar 20, 7:42 AM
investigating
We are currently investigating reports of an issue in Integration Service in multiple regions.
Impact: Integration Service existing connections are not visible in Orchestrator, and attempts to create a new connection result in no response
Our teams are actively working to identify the cause and assess the scope of the issue. Further updates will be shared as soon as more information becomes available.
Mar 20, 7:29 AM
investigating
We are currently investigating reports of an issue in Integration Service in Singapore region.
Impact: Integration Service existing connections are not visible in Orchestrator, and attempts to create a new connection result in no response
Our teams are actively working to identify the cause and assess the scope of the issue. Further updates will be shared as soon as more information becomes available.
Mar 20, 7:28 AM
Multiple Regions - Agents - Partial Outage
Started: Mar 18, 7:52 PM
identified
We are actively working on implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml.
Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Mar 18, 8:46 PM
identified
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Mar 18, 7:52 PM
US - IXP - Degraded Performance
Started: Mar 17, 8:01 AM
monitoring
A fix has been deployed to address the issue. We are actively monitoring the environment to confirm full service restoration.
Mar 17, 10:33 AM
investigating
Our team is making progress in identifying the root cause and is actively working diligently to mitigate the issue. No action is required from customers at this time.
Mar 17, 9:47 AM
investigating
We are currently investigating degraded performance affecting IXP in the US region.
Affected functionality:
- Automations utilizing IXP may experience increased latency
- Some requests may return HTTP 503 errors
Next steps:
Our team is actively investigating the root cause and working to restore full service. No action is required from customers at this time.
Mar 17, 8:01 AM
Multiple Regions - Customer Portal — Degraded Service
Started: Mar 17, 5:08 AM
monitoring
System recovery is in progress and Customer Portal features are now operational
We are currently monitoring system stability and conducting final verification before confirming
full resolution.
Mar 17, 7:51 AM
investigating
The upstream provider has identified the root cause of the disruption and is actively deploying a fix across affected instances We are seeing gradual improvement in Customer Portal functionality.
Mar 17, 6:43 AM
investigating
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause:
An upstream dependenc...
Mar 17, 5:08 AM
Multiple Regions - Agents and RPA - Web Search Outage
Started: Mar 15, 8:43 PM
identified
We have identified the cause of the outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions and are working on a fix.
Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our focus is on restoring service as quickly as possible.
Mar 15, 8:45 PM
investigating
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions.
Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Mar 15, 8:43 PM
Australia - Studio Web - Outage
Started: Mar 13, 1:26 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 13, 1:33 PM
investigating
We are currently investigating an issue impacting Studio Web in the Australia region. Further updates will be provided shortly.
Mar 13, 1:26 PM
US - Studio Web - Outage
Started: Mar 13, 12:57 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 13, 1:08 PM
investigating
We are currently investigating an issue impacting Studio Web in the US region. Further updates will be provided shortly.
Mar 13, 12:57 PM
Canada - Multiple Services - Degraded Performance
Started: Mar 12, 4:39 PM
monitoring
Our teams have identified the issue causing degraded performance impacting customers accessing UiPath from the Canada region and have implemented a fix. We are currently monitoring the services to ensure stability and will share additional updates if needed.
Mar 12, 6:18 PM
monitoring
Our teams have identified the issue causing degraded performance impacting services in the Canada region and have implemented a fix. We are currently monitoring the services to ensure stability and will share additional updates if needed.
Mar 12, 6:11 PM
investigating
Update: Our teams are continuing to investigate the degraded performance impacting services in Canada. The scope has expanded from Orchestrator to all services in the Canada region. The investigation is ongoing, and we are working to identify the root cause. We will share additional updates as more information becomes available.
Mar 12, 5:55 PM
investigating
Our teams are continuing to investigate the degraded performance impacting Orchestrator in Canada. The investigation is ongoing, and we are working to identify the root cause. We will share additional updates as more information becomes available.
Mar 12, 5:33 PM
investigating
We are investigating reports of degraded performance impacting Orchestrator in Canada.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Mar 12, 4:39 PM