Current answer
UiPath experienced a minor incident: Delays starting jobs on Cloud Robots in the US region. ServiceAlert observed recovery on Oct 2, 2026.
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Incident Lifecycle
Affected Components
Orchestrator
Orchestrator
Cloud Robots - VM
Cloud Robots - VM
Incident Timeline
Monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
Oct 2, 2026 at 4:51 PM UTC
Monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
Oct 2, 2026 at 4:34 PM UTC
Investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
Oct 2, 2026 at 4:23 PM UTC
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