US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
View the provider incident record →Current answer
UiPath experienced a minor incident: US- Orchestrator - Intermittent errors and degraded performance in Orchestrator. ServiceAlert observed recovery on Oct 7, 2026.
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Incident Lifecycle
Affected Components
Orchestrator
Incident Timeline
Monitoring
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
Oct 7, 2026 at 6:13 PM UTC
Investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
Oct 7, 2026 at 5:37 PM UTC
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