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72.4%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Multiple Regions - Agents and Solutions Management - Partial Outage
The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.
investigating
Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results.
We are investigating the issue and working toward a resolution.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
JAPAN - Orchestrator - Robot logs are not showing up
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
monitoring
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
investigating
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
[Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting [impacted functionality or user symptom] for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are monitoring connectivity and will update this page once stability is confirmed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
investigating
We are currently investigating this issue.
identified
We are observing degraded performance for services in UAE
Delays starting jobs on Cloud Robots in the US region
OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.
identified
We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.
investigating
We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
IXP - Major Outage in US region
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The database issue impacting IXP and Communication Mining has been resolved, and services are recovering normally. Our team is monitoring the systems closely to ensure continued stability.
investigating
We are investigating an issue impacting IXP and Communication Mining caused by a database outage. Our team is actively working to restore service and will provide updates as they become available.
Robot allocation changes not reflected in Orchestrator
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The stale subscriptions have been cleaned up and message delivery has been restored. Robot allocation changes are now propagating to Orchestrator as expected. We are actively monitoring the system to ensure stability and confirm no further throttling occurs.
identified
We identified an issue where robot allocations made at the tenant level were not being reflected in Orchestrator. The root cause was traced to messages throttling caused by exceeded storage quotas. Stale duplicate subscriptions with no active consumers had accumulated unread messages, exhausting the storage limit and blocking new message delivery.
Partial outage impacting for computer vision in US region
Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been mitigated and resolved. Services are now operating normally. We will continue to monitor the environment to ensure stability.
Multiple Regions - Integration Service & Action Center — Degraded service
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been deployed. We are monitoring the situation and will close this incident once full stability is confirmed.
identified
The rollout is ongoing but taking longer than expected. We will provide another update once the deployment is fully complete. Thank you for your patience.
identified
We are currently applying a fix across all regions. Thank you for your patience.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are seeing issue with Microsoft team connecters. We will continue to provide updates as our investigation progresses.
Partial Outage for Document Processing in US region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed for the issue impacting document processing for Document Understanding in US, and we are monitoring closely.
Impact: Users may still experience issues with document processing.
Next update: We are continuing to monitor system behavior.
investigating
We are still investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Document processing partial outage in US region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Document processing for Document Understanding in US is recovered and operational, and we are monitoring closely.
Next update: We are continuing to monitor system behavior.
identified
We have identified the cause of the outage impacting document processing for Document Understanding in US and are working on a fix.
Impact: Users may continue to be unable to process documents.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting document processing for [Document Understanding]
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available
Document processing partial outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed for the issue impacting document processing for Document Understanding in US, and we are monitoring closely.
Impact: Users may still experience processing documents.
Next update: We are continuing to monitor system behavior.
identified
We have identified the cause of the outage impacting document processing for Document Understanding in US and are working on a fix.
Impact: Users may continue to be unable to process documents.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting document processing for Document Understanding.
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting document processing for [Document Understanding] in [All Regions].
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Patial outage impacting for computer vision in US region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been mitigated and resolved. Services are now operating normally. We will continue to monitor the environment to ensure stability.
identified
The issue has been identified, and our teams are actively working toward applying a fix
investigating
We are investigating reports of an outage impacting for computer vision in US region.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Uipath in Switzerland Region is facing Outage
Source not attested
Last archived state: resolved
View archived record details
monitoring
Services are recovering across the affected region following mitigation impacting UiPath Cloud services in Switzerland.
Impact: Users may experience intermittent availability during recovery.
Next update: Monitoring continues.
identified
We have identified the cause of the regional outage impacting UiPath services in Switzerland and restoration efforts are underway.
Impact: Services remain unavailable in the affected region.
Next update: Our teams are actively working to restore service.
Orchestrator service is facing outage in Community Region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed for Orchestrator in Community region and we are monitoring closely.
Next update: We are continuing to monitor system behavior.
investigating
We are investigating the cause of the outage for Orchestrator in Community Region and are working on a fix.