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72.4%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Multiple Regions - Agents and Solutions Management - Partial Outage
The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.
investigating
Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results.
We are investigating the issue and working toward a resolution.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
JAPAN - Orchestrator - Robot logs are not showing up
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
monitoring
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
investigating
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
[Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting [impacted functionality or user symptom] for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are monitoring connectivity and will update this page once stability is confirmed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
investigating
We are currently investigating this issue.
identified
We are observing degraded performance for services in UAE
Delays starting jobs on Cloud Robots in the US region
OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.
identified
We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.
investigating
We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Delayed US - IXP - Model unvailable
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We identified an issue that caused some IXP models to be unavailable or incorrectly shown as “not found.” A fix has been deployed, and we are continuing to monitor the situation closely. We will share a detailed root cause analysis for this incident at a later time.
UAE - Insights - Dashboard is down
majorSource not attested
Last archived state: resolved
View archived record details
identified
The cause of the outage impacting Dashboard for Insights in UAE has been identified and are working on a fix.
Impact: Users may be unable to access the Insights dashboard
Next update: Our focus is on restoring service as quickly as possible.
identified
We have identified the cause of the outage impacting Dashboard for Insights in UAE and are working on a fix.
Impact: Users may be unable to access the Insights dashboard
Next update: Our focus is on restoring service as quickly as possible.
Delayed US - Autopilot for Everyone - Sign-in issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have applied a mitigation and are seeing traffic return to normal. We will continue to monitor the situation as it improves
investigating
Users may be unable to sign-in to Autopilot for Everyone, and may be unable to send messages even if already logged in.
Canada - Serverless Robots - Job Failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been mitigated, and services are functioning as expected. We are continuing to monitor the environment to confirm full recovery.
identified
We have mitigated the issue and are now applying a fix.
identified
We have identified the fix and it is currently being deployed.
investigating
Jobs running in the serverless environment in the Canada region may have experienced intermittent request failures, causing the entire job to fail.
Multiple Regions - Cloud Robots- VM - VPN gateway
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed, and we are actively monitoring the system.
identified
A fix has been identified and is currently being implemented.
investigating
We have identified an issue affecting customers who have a VPN gateway configured and are navigating through the UI. Other customer scenarios remain unaffected. Based on current observations, the overall impact is low.
Multiple Regions - Orchestrator - Partial Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed, and we are actively monitoring the system.
identified
A fix has been identified and is currently being implemented.
investigating
Subset of operations in Orchestrator intermittently failing across multiple regions.
Multiple Regions - Document Understanding - Elevated Error Rates
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed that error rates affecting Document Understanding (DU) generative extraction in both the US and EU regions have subsided.
The system is currently stable, and our team continues to monitor performance closely to ensure full reliability. We will share further updates if there are any changes.
investigating
We are currently investigating an increase in failed requests affecting Document Understanding (DU) generative extraction capabilities in both the US and EU regions.
Our team has identified the issue and is actively working on mitigation. During this time, users may experience higher error rates or incomplete responses when using generative extraction features.
We will provide updates as we make progress toward full resolution.
Multiple Regions - IXP - Incorrect Validation Error Message
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A hotfix has now been successfully deployed to address the incorrect validation error message affecting a small subset of older IXP projects. We are actively monitoring to ensure stability.
identified
A hotfix is currently being rolled out to address the incorrect validation error message affecting a small subset of older IXP projects.
During this time, some users may continue to briefly see the incorrect message in the IXP UI. As a reminder, this does not impact IXP ingestion, and no customer action is required.
We will confirm once the rollout is complete.
investigating
We're currently seeing an issue where one IXP endpoint is displaying an incorrect validation error message for a small subset of older IXP projects following a recent change.
This message is not accurate and can be safely disregarded, though it may temporarily impact parts of the IXP UI.
Importantly, IXP ingestion is not affected, and no action is required from customers at this time.
Our team is actively working on a hotfix, which will be deployed as soon as possible. We'll share an updat...
Multiple services degraded due to auth failures in Europe region
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering team has implemented a fix and services are currently stabilising . We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating auth issues in the Europe region causing failures across multiple services .Our engineering team has identified the root cause and are in process of restoring full functionality.
investigating
We are currently investigating auth issues in the Europe region causing failures across multiple services .Our engineering team has identified the root cause and are in process of restoring full functionality.
Europe - Integration Service - Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where customers in the Europe region are unable to create new Integration Service Connections. Existing connections are not impacted. Our engineering team is actively working to identify the root cause and restore full functionality.
