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71.9%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Multiple Regions - Agents and Solutions Management - Partial Outage
The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.
investigating
Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results.
We are investigating the issue and working toward a resolution.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
JAPAN - Orchestrator - Robot logs are not showing up
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
monitoring
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
investigating
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
[Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting [impacted functionality or user symptom] for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are monitoring connectivity and will update this page once stability is confirmed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
investigating
We are currently investigating this issue.
identified
We are observing degraded performance for services in UAE
Delays starting jobs on Cloud Robots in the US region
OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.
identified
We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.
investigating
We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Multiple Regions - Cloud Robots- VM - Creation/Editing of VPN Gateway in UiPath Cloud Administration is currently failing. Existing VPN Gateways are not impacted.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been resolved, and we are currently monitoring the system to ensure stabilit
monitoring
The issue has been resolved, and we are currently monitoring the system to ensure stabilit
identified
We are actively working on a fix and taking steps to minimize the impact. We will continue to share updates as they become available.
identified
We’ve identified the issue and are continuing to deploy mitigation. Work is ongoing, and we’re closely monitoring progress toward full resolution.
identified
We identified the issue and are working deploying the mitigation.
investigating
We are investigating the incident.
Europe - Integration Service - New connection creation is failing
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and the service is recovered.
Current status: We are monitoring the system to ensure stability and full recovery.
investigating
New connection creation in UiPath Integration Service is currently failing in the Europe region. Existing connections and running automations are not impacted.
The team is actively working to resolve the issue. We will continue to provide updates on status.
Multiple Regions - Integration Service - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and the service is recovering.
Current status: We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating reports of an issue in Integration Service in multiple regions.
Impact: Integration Service existing connections are not visible in Orchestrator, and attempts to create a new connection result in no response
Our teams are actively working to identify the cause and assess the scope of the issue. Further updates will be shared as soon as more information becomes available.
investigating
We are currently investigating reports of an issue in Integration Service in Singapore region.
Impact: Integration Service existing connections are not visible in Orchestrator, and attempts to create a new connection result in no response
Our teams are actively working to identify the cause and assess the scope of the issue. Further updates will be shared as soon as more information becomes available.
Multiple Regions - Agents - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are actively working on implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml.
Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
identified
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
US - IXP - Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed to address the issue. We are actively monitoring the environment to confirm full service restoration.
investigating
Our team is making progress in identifying the root cause and is actively working diligently to mitigate the issue. No action is required from customers at this time.
investigating
We are currently investigating degraded performance affecting IXP in the US region.
Affected functionality:
- Automations utilizing IXP may experience increased latency
- Some requests may return HTTP 503 errors
Next steps:
Our team is actively investigating the root cause and working to restore full service. No action is required from customers at this time.
Multiple Regions - Customer Portal — Degraded Service
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
System recovery is in progress and Customer Portal features are now operational
We are currently monitoring system stability and conducting final verification before confirming
full resolution.
investigating
The upstream provider has identified the root cause of the disruption and is actively deploying a fix across affected instances We are seeing gradual improvement in Customer Portal functionality.
investigating
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause:
An upstream dependenc...
Multiple Regions - Agents and RPA - Web Search Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions and are working on a fix.
Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions.
Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Australia - Studio Web - Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue impacting Studio Web in the Australia region. Further updates will be provided shortly.
US - Studio Web - Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue impacting Studio Web in the US region. Further updates will be provided shortly.
Canada - Multiple Services - Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our teams have identified the issue causing degraded performance impacting customers accessing UiPath from the Canada region and have implemented a fix. We are currently monitoring the services to ensure stability and will share additional updates if needed.
monitoring
Our teams have identified the issue causing degraded performance impacting services in the Canada region and have implemented a fix. We are currently monitoring the services to ensure stability and will share additional updates if needed.
investigating
Update: Our teams are continuing to investigate the degraded performance impacting services in Canada. The scope has expanded from Orchestrator to all services in the Canada region. The investigation is ongoing, and we are working to identify the root cause. We will share additional updates as more information becomes available.
investigating
Our teams are continuing to investigate the degraded performance impacting Orchestrator in Canada. The investigation is ongoing, and we are working to identify the root cause. We will share additional updates as more information becomes available.
investigating
We are investigating reports of degraded performance impacting Orchestrator in Canada.
Our teams are working to identify the cause and will share more details as the investigation progresses.
