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72.4%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Multiple Regions - Agents and Solutions Management - Partial Outage
The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.
investigating
Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results.
We are investigating the issue and working toward a resolution.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
JAPAN - Orchestrator - Robot logs are not showing up
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
monitoring
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
investigating
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
[Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting [impacted functionality or user symptom] for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are monitoring connectivity and will update this page once stability is confirmed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
investigating
We are currently investigating this issue.
identified
We are observing degraded performance for services in UAE
Delays starting jobs on Cloud Robots in the US region
OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.
identified
We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.
investigating
We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Maestro workflow intermittent failures occuring
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
Impact: Users may still experience degraded performance, but this should continue to improve.
We are monitoring closely to ensure stability.
monitoring
Mitigation has been applied and performance is improving for the issue that impacted [impacted functionality / user symptom] in Maestro across US.
Impact: Users may still experience degraded perfornance but this should continue to improve.
We are monitoring closely to ensure stability.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.
investigating
We are investigating reports of degraded performance impacting workflows for Maestro in east US.
Impact: Users may experience intermittent failures or stuck workflows.
Our teams are working to identify the cause and will share more details as the investigation progresses.
IXP Partial Outage in Switzerland Region.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and the service is recovering.
We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating reports of an issue in IXP in the Switzerland region.
Impact: Customers using IXP in the Switzerland may experience degraded performance and failed requests.
Our teams are actively working to identify the cause. Further updates will be shared as soon as more information becomes available.
Identified - Partial Outage in US region - Document Understanding
majorSource not attested
Last archived state: resolved
View archived record details
identified
Fix is underway and additional updates will be provided as we move toward.
Impact: Users may be unable to write and perform certain operations in US region on Document Understanding.
identified
Impact: Users may be unable to write and perform certain operations in US region on Document Understanding.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause of the degraded performance impacting write operations for Document Understanding in US region and are working on mitigation.
Impact: Users may experience failures on some of the write operations.
Additional updates will be provided as we move toward resolution.
Intermittent AzureOpenAI failures on India (ongoing) and Europe (mitigated)
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Contacted and waiting for the LLM model provider (Azure OpenAI) mitigation to take place.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
identified
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
Degraded Login Performance in the United States Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Mitigation has been applied and performance is improving for the issue that impacted login functionality in IXP, Orchestrator, and potentially other services across the United States region.
We are monitoring closely to ensure stability.
investigating
We are investigating reports of degraded performance impacting login functionality for IXP, Orchestrator, and potentially other services in the United States region.
Impact: Users in the United States region may experience issues logging in to IXP, Orchestrator, and potentially other services.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded performance impacting Orchestrator and Document Understanding in Europe
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
Our teams are working on mitigating the issue and assessing the broader service impact, as addi...
investigating
We are continuing to investigate degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.
Our teams are also assessing the broader service impact, as additional services may be affected. We will share more details as the investigation and rollback progress.
investigating
We are investigating reports of degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page.
Customers will observe latency with the new data in insights in US region
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the degraded performance. We are working on the resolution
identified
We have identified the cause of the degraded performance.
Impact: Users may experience latency with the new data from orchestrator in insights in US region
Additional updates will be provided as we move toward resolution.
May 2026
IXP - Multiple Regions - Partial outage for GPT models
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have rolled back a previous change which was responsible for the issue, and are seeing calls to GPT models succeed again.
Next update: we expect no further service disruptions, and will update once we have confirmed all regions are recovered
investigating
We are investigating failures and increased latency with GPT models for IXP.
Impact: Users may be unable to use GPT models in IXP.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Service Degradation Affecting Document Understanding, Agents, IXP, and GenAI Activities
minorSource not attested
Last archived state: resolved
View archived record details
identified
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
Our teams have identified a potential mitigation and are actively implementing it to reduce customer impact. We will continue to provide updates as progres...
investigating
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
IXP - Multiple Regions - User experience delays when using Gemini models
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
All regions are fully operational. We will perform validations, and share any further updates as they become available
monitoring
We have applied and confirmed the fix in several regions, are are continuing to roll it out
monitoring
The fix has been deployed in the Japan region and we are validating its effectiveness. Additional testing is underway to confirm recovery. Services in all other regions remain fully operational. We will share further updates as they become available.
monitoring
A fix has been implemented successfully in all regions except Japan, where we are still actively working on resolving the issue. Services in other regions are operating normally. Our team continues to investigate and implement the fix for the Japan region, and we will provide further updates as soon as possible.
monitoring
We continue to monitor the service and have not observed any further issues so far. The system remains stable, and we will keep monitoring for continued assurance.
monitoring
A fix has been implemented and services are operating normally. We are continuing to monitor the service to ensure stability.
identified
We have identified the issue and are working on implementing a fix.
investigating
Investigation is ongoing. Our team continues to work toward a finding the root cause and we will share further updates as available.
investigating
We are currently experiencing delays and intermittent failures affecting document extraction that use Gemini models. Users may notice delay or unsuccessful processing requests across all regions.
Our team is actively investigating the issue and working to restore normal performance.
