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72.4%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Multiple Regions - Agents and Solutions Management - Partial Outage
The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.
investigating
Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results.
We are investigating the issue and working toward a resolution.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
JAPAN - Orchestrator - Robot logs are not showing up
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
monitoring
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
investigating
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
[Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting [impacted functionality or user symptom] for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are monitoring connectivity and will update this page once stability is confirmed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
investigating
We are currently investigating this issue.
identified
We are observing degraded performance for services in UAE
Delays starting jobs on Cloud Robots in the US region
OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.
identified
We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.
investigating
We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Integration Service Customers Facing intermittent failures in US
Source not attested
Last archived state: resolved
View archived record details
monitoring
Issue is mitigated now. we are now monitoring the issue.
identified
Issue is now resolved in Europe. We are seeing some errors in US and we are continuing to work on the fix.
identified
We are working to deploy the fix
identified
We are working to deploy the fix
identified
We are working to deploy the fix
identified
We are working to deploy the fix
identified
We are working to deploy the fix
identified
Issue resolved in Us region. we are seeing some intermittent failures in Europe region. We are investigating further on this.
identified
we are seeing some intermittent failures. We are still investigating further on this.
monitoring
Fix has been applyed we are currently monitoring the service to ensure stability
monitoring
Fix has been applyed we are currently monitoring the service to ensure stability
identified
Fix has been applyed we are currently monitoring the service to ensure stability
identified
The issue causing degraded performance affecting Integration Service in the US and Europe regions has been identified, and mitigation efforts are currently underway.
identified
Integration Service Customers Facing intermittent failures during connection creation and activities execution in US and Europe regions
Intermittent failures and slowness in Japan region when opening the Apps runtime
Source not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue affecting the Apps runtime in the Japan region. Impacted customers may see delayed load times or failures when attempting to open deployed Apps. We will provide updates as more information becomes available.
Elevated error rates with Maestro Instances
minorSource not attested
Last archived state: resolved
View archived record details
identified
A fix has been identified and we are working on deploying it. Please note that only instances where instance management operations were performed (Pause, resume, retry, goto, migrate, cancel, patchvariable) were impacted.
identified
We are currently seeing some instance executions become stuck due to elevated error rates following a recent deployment. The root cause has been identified, and our team is actively working to resolve the issue.
Partial outage on IXP
Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been mitigated and we are now monitoring the service currently. Please note that some functionality might take some time to recover as it catches up.
investigating
We are currently observing a partial outage on IXP and team is investigating this issue.
Intermittent Performance Issue on Maestro
Source not attested
Last archived state: resolved
View archived record details
monitoring
The immediate issue has been mitigated. However, because this specific failure mode develops gradually over time, we have additional monitoring in place and collecting more diagnostic data to prevent a recurrence.
identified
This issue is causing degraded performance impacting maestro instances and team is currently investigating the issue.
Impact: Workflows may experience slowness or get stuck.
Increased latency and degraded performance in US
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been mitigated and Orchestrator performance has returned to expected levels after degraded performance impacted US.
Impact: No ongoing user impact.
monitoring
Performance has continued to improve for the issue impacting Orchestrator in the US, and latency has decreased.
Impact: Some users may still experience intermittent degraded performance while we continue to investigate.
We are monitoring closely to ensure stability.
monitoring
Mitigation has been applied and performance is improving for the issue that impacted Orchestrator in US.
Impact: Users may still experience degraded performance, but this should continue to improve.
We are monitoring closely to ensure stability.
monitoring
Mitigation has been applied and performance is improving for the issue that impacted Orchestrator in US.
Impact: Users may still experience degraded performance, but this should continue to improve.
We are monitoring closely to ensure stability.
investigating
Increased latency and degraded performance in US, Investigation is in progress.
investigating
Increased latency and degraded performance in US, Investigation is in progress.
All regions have recovered, we will monitor to ensure stability
monitoring
The mitigation is taking effect, and we are seeing performance return to normal
monitoring
The mitigation is taking effect, and we are seeing performance return to normal
identified
We have a mitigation available, and are beginning to roll it out to affected regions.
We will provide more updates as the mitigation takes effect
identified
We have identified the cause of the degraded performance impacting the GetJobs Activity for Orchestrator in Europe, Switzerland, Canada, India, Australia and UAE. We are actively working on a mitigation, which will be applied shortly
Additional updates will be provided as we move toward resolution.
Slow job executions for Maestro in North Europe
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have applied a mitigation and seeing significant performance improvements in Maestro workflow executions. We will continue to monitor to ensure the situation has stabilized.
investigating
Increased latency affecting Maestro workflow executions in the North Europe
Maestro Performance Degradation in Europe Region
Source not attested
Last archived state: resolved
View archived record details
monitoring
We observed increased latency affecting Maestro workflow executions in the Europe region between June 12, 2026, 20:00 UTC and June 24, 2026, 15:00 UTC.
Impact: Some Maestro workflows experienced slower-than-normal execution times during this period. No other services were impacted.
The issue was isolated to Maestro workflow execution in the Europe region. Our team has taken corrective actions to restore normal performance and continues to monitor the service to ensure stability.
We apologi...
Maestro workflow intermittent failures occuring
Source not attested
Last archived state: resolved
View archived record details
monitoring
Operations have been stabilized for new workflows. We are now actively working through workflows that became pending as a result of the incident.
investigating
Recovery in TaaS East US began at approximately 12:45 PM PST. The service is currently stable, and we will continue monitoring to ensure sustained recovery.
investigating
We have scaled up and applied a fix and are seeing positive trends. We will continue to investigate and monitor
investigating
We are investigating reports of degraded performance impacting workflows for Maestro in east US.
Impact: Users may experience intermittent failures or stuck workflows.
Our teams are working to identify the cause and will share more details as the investigation progresses.
investigating
We are investigating reports of degraded performance impacting workflows for Maestro in east US.
Impact: Users may experience intermittent failures or stuck workflows.
Our teams are working to identify the cause and will share more details as the investigation progresses.
investigating
We are investigating reports of degraded performance impacting [impacted functionality / user symptom] for [Service] in [Region].
Impact: Users may experience [describe impacted functionality].
Our teams are working to identify the cause and will share more details as the investigation progresses.