Socure Outage History
Uptime record, past incidents, and downtime history for Socure.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 100% | 10 | 0 |
| March 2026 | 87.1% | 31 | 4 |
| February 2026 | 90% | 20 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 61 Days)
Feb 9
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
March 2026
eCBSV - Intermittent timeouts Causing 4xx Errors
Started: Mar 22, 9:07 AM
identified
We continue to observe intermittent timeouts affecting eCBSV requests. The root cause has been identified, and remediation efforts are currently in progress.
We’ll share further updates as we make progress toward resolution.
Mar 22, 10:25 AM
identified
We are still observing intermittent timeouts impacting eCBSV requests, and our team is actively investigating the issue.
We sincerely apologize for the inconvenience and will continue to share updates as they become available. In the meantime, we truly appreciate your patience.
Mar 22, 9:53 AM
identified
We are currently observing intermittent timeouts impacting eCBSV requests. Our team is actively investigating. We sincerely apologize for the inconvenience and will share further updates as they become available.
Mar 22, 9:07 AM
eCBSV - Unplanned Outage Causing 5xx Errors
Started: Mar 22, 6:43 AM
investigating
We are currently observing errors impacting eCBSV following SSA’s recent maintenance window from 9:00 PM ET on Saturday, March 21, 2026, through 1:00 AM ET on Sunday, March 22, 2026. We continue to see the usual maintenance-window error indicating that the SSA service is unavailable due to planned maintenance, and we are actively coordinating with SSA to better understand the situation. We will provide additional updates as soon as they are available.
Mar 22, 6:43 AM
[Sev1] Elevated 5xx errors in Device Ingestion Services
Started: Mar 20, 7:15 PM
investigating
We are experiencing an issue causing elevated 5xx errors impacting Device Ingestion Services. Our team is actively investigating and we will continue to provide updates on this incident.
Mar 20, 7:15 PM
[SEV3] Elevated 5XX errors for Watchlist
Started: Mar 20, 5:50 PM
investigating
We are currently investigating an issue causing elevated 5xx errors impacting requests for Watchlist screening. Our team is actively working to mitigate the impact.
Customers may experience intermittent failures for affected requests during this time.
We will provide further updates as we make progress.
Mar 20, 5:50 PM
[SEV3] Increased Latency In International Phone Risk Score
Started: Mar 12, 4:15 PM
investigating
We are investigating an increase in latency in the International Phone Risk Score module.
Mar 12, 4:15 PM