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Socure

eCBSV Transaction Failure due to high latency

Minor Impact Resolved Duration: 20h 48m September 2, 2026
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Current answer

Socure experienced a minor incident: eCBSV Transaction Failure due to high latency. ServiceAlert observed recovery on Sep 3, 2026.

Official Socure status page Current Socure status ServiceAlert observed status change:

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Incident Lifecycle

Identified
Affected Components
eCBSV eCBSV

Incident Timeline

Identified
Our Vendor, SSA, has reported that there is currently an elevated latency issue affecting eCBSV module. As a result, you may experience elevated response times. Our team is actively working with them to resolve the issue as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Sep 2, 2026 at 6:31 PM UTC
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