Current answer
Socure experienced a minor incident: [Sev3] Increased Latency with Sigma Fraud and Synthetic. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
Sigma Identity Fraud
Sigma Identity Fraud
Sigma Synthetic Fraud
Sigma Synthetic Fraud
Incident Timeline
Monitoring
We’re seeing an improvement in latency affecting some customers using our Fraud and Synthetic products. We’ll continue to monitor the situation closely.
Sep 16, 2026 at 10:07 AM UTC
Identified
We are observing increased latency affecting some customers using our Fraud and Synthetic products. Our team is actively investigating the issue. API requests are completing successfully, and we are not observing any API failures at this time.
We will provide further updates as more information becomes available.
We will provide further updates as more information becomes available.
Sep 16, 2026 at 9:39 AM UTC
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